mahdnc

Available any time they are open, not just CC Happy Hour.

I agree with Arzeena. We did our only move up from a balcony to Aqua for our 12 night Asia sailing on Solstice. When the our A2 cabin was assigned about a month before the sailing, our Cruise Planner showed us getting 60 Club Points (5 points/night) instead of 36 (3 points/night). But as per the MoveUp rules, when our cruise was completed, we were awarded 36 points (screenshot).

If only Celebrity's email notification of PUPs were reliable, some people wouldn't have to subscribe to this thread!

Most people on this forum will not go to a lot of trouble to cheat the system for a couple of Club Points. But if we’ve been wronged by the system, we’ll go the extra mile to correct it.

There seems to be far more complaints about this PUP activity not appearing in people’s totals which is not good. For me the lag between seeing the PUP activity showing up in my Points History and being reflected in my Club Points Total is a matter of a few hours every time that I can remember. I’m surprised at the large variation in that lag being reported by others.

What’s funny is that “non-corner” Sunset Suites have the exact same balcony dimensions as the balconies for the Sunset Verandas on the same deck. This is for M class ships. You may not what to confuse them with the facts or risk the loungers being taken away from the Sunset Suites, too.

lol. I didn't ask what the number was!

The date stamp of the email is visible in the link. The letter was sent on Nov 23 for our Dec 22 sailing. In my opinion it was sent out early enough for people to get their visas in time before the cruise--for those of us that didn't have a ton of vacation before the cruise. The Vietnam visa took about 2-3 business days to turnaround but I had to submit it twice because I did not enter my name exactly as it appeared in my passport during the first attempt (where my first name and middle name are run together on my passport and appear as one single first name). I got it on the second try. However I like to get the visa stuff done a little early and so I completed it in late October. And then 3 weeks later I get the email from Celebrity which includes suggestions/instructions on how to fill out each field in the Vietnam visa online application form which would have been nice to have to begin with. I didn't know whether a multiple entry or single entry visa was needed for our multiple port cruise. So I played it safe and made a multiple entry visa application which is more expensive but the letter I got later said that a single entry visa was sufficient. So in that sense, the email was sent to me too late. In some ways, it's a no-win situation for Celebrity. Send it too early and there are some recipients that will set it aside to take care of later and then they forget. Send it too late is another understandable problem. In the end, I was astounded by the apparent number of passengers that did not have their Vietnam visa when they boarded Solstice. Then again, if you assume that 1 out of 29 passengers don't have their visa on a ship that can carry 2900 passengers (this was a Christmas cruise), that's still a lot of people. I don't know the actual count, but when I went to Guest Relations, it was crowded and you could hear the GR officer say something like, "Sorry, sir, nothing yet, these things can take a couple of business days and we have not control over that. Check back tomorrow". As we were key carding out as we got off the ship, I could hear the security officer say to a woman who was standing by herself and not allowed to get off the ship, "no, your visa is not ready yet, that is all I know, you'll need to talk to Guest Relations... blah blah blah"

My understand is that there was time before COVID that Celebrity would take care of the required visas for Vietnam. Since Celebrity has resumed their Asia sailings in 2023, it is the passenger's responsibility to get them. We (USA citizens) cruised from Singapore to Hong Kong on the Dec 22 2023 Solstice sailing. Here is the email that we received from Celebrity before the cruise regarding visas (a portion of which is in the screenshot below). The letter had links that took us to these other web pages: Vietnam Visa Requirements and Vietnam E-Visa Information. When we boarded Solstice, we handed over our passports to the ship (link to Celebrity documents). We also received this "Immigration and General Information" letter when we boarded. There were quite a few passengers on our sailing that boarded Solstice without having taken care of their Vietnam visa ahead of time. When I visited Guest Relations early in the cruise, you could hear passengers inquiring with the GR officer about the status of their visa. When we got off at our first Vietnamese port, there was a woman who was pulled aside by a security officer explaining to her that her visa has not been approved yet (must have applied when she got on the ship). The embarkation process at the Singapore cruise terminal included a check to see if you had your Vietnam visa. If you didn't have it, you were permitted to board, you just couldn't get off at a Vietnamese port until that situation was resolved (the "Immigration and General Information" letter detailed what the ship could and couldn't do for you in regards to applying for a visa while onboard). So, yes, you need to apply for your Vietnam visa yourself (assuming that you are required to have one). You definitely do not want to miss those ports! Applying for the visa online is not entirely straight forward because it is unclear what information to put down in all fields. The first time I applied, it was rejected because of an error on how I entered my name. The email that we received from Celebrity and the information from the links gave detailed instructions on how to fill out the visa application fields.

Here is the corrected table. The formulas are updated so that this particular error on my part should hot happen again. There are two differences from the previously posted table: the monthly average for 2024 has been corrected (pointed out by @NorthStarStateCruiser) and the monthly average since the inception of the PUP program has been corrected (lower right hand corner of the table). Since I had to burn a post to show the corrected table, I am posting some additional information--the log of each individual PUP activity (again not including the PUPs that required social media participation). This is the raw data from which all of the charts and tables were created. This also will answer @Stockjock's question. The dates shown in the above table are the month and year that the PUPs were awarded. The "14th" of each month was simply the default day that I used as it may have been awarded on a slightly different day. Since I am only doing an analysis broken down by month, the actual day during the month that the PUPs were awarded does not matter although it may matter to some which is why I am pointing this out.

It turns out that all of Celebrity’s Galapagos cruise tours do 2 nights in Quito on the front end of the cruise tour. It’s the post cruise itinerary that differentiates the 10, 11, and 16 night packages.

Btw, I agree with @sippican. 16 night MP cruise tour should have 7 nights on Flora. I’m not aware of any 10 night sailing but I could be wrong. See this link as an example. 7 nights/8 days on Flora. 2 nights pre-cruise + 7 nights Flora + 7 nights post-cruise.

Yes. You get Club Points for each night on land or sea at the rate that your cabin is set to earn. You’ll even see that in your projected point total in your Cruise Planner. You can see that in my screenshot below: Xpedition Suite for 11 nights at 12 points per night. Any bonus points (e.g. double point promotion) will not show in Cruise Planner however.

You are correct. Correction will be forthcoming.

Historically we are entering the one month period where there is the least amount of PUP activity.