This is my quess also. Probably 100 % of forms that were completed were ok for approval. If you had the option of withdrawing your request and getting a refund. People would not have waited until final 48 hrs to submit.
I actually have 2 problems
1. I am on b2b. So submitted the 1st leg. But am waiting for 2nd leg test results to come in to submit 2nd travel form.
My other issue, when I did the form for my boyfriend. I kept getting an error message that it had not gone through. I submitted twice. Now, he has 2 request and was charged twice.
I immediately sent a mail, and sent another mail on Friday. But with the new rules, we are 2 weeks away from sailing. Will give them a call Monday.
Anybody else have these issue.