briar14

7 hours ago, Pcardad said:

I see what you mean - apologies - I am pretty tired tonight. Not all GM's are the same, are they? 😉 

No, they are not! 😊

We have a similar picture! That was a good cruise right after dry dock.

After 260+ nights on Regent, we have had one disappointing (for many reasons) Regent cruise—December 2021, Mariner Panama Canal. This was Mariner’s first cruise after reopening and it had at least one senior management person in common with the latter part of the 2023 world cruise. At that time I noted rust and mold around our veranda door and rust in some areas of the suite. Well, we board Mariner on Tuesday for 22 days and will celebrate our 50th anniversary while on board. I am concerned but look forward to a good experience with tempered expectations. 

Since the Mariner 2021 cruise, we have enjoyed two wonderful trips on Navigator and Voyager and found those ships to be well maintained and providing excellent service.

As you board the ship, ask a staff or crew member where you can check your hand luggage. A place is usually set aside in one of the lounges with an attendant. You’ll receive a claim check and can pick up your items when your suite is ready. We do this on each cruise. Much easier than lugging everything with you or interrupting the room stewards as they are trying to ready the ship.

Ask CD, GM, or at Reception. Both of our experiences were scheduled events. We just showed up. GP, I didn’t mean to hijack your wonderful reports. Got a little excited remembering these fun events. 

Thanks for the star gazing reminder! We have experienced 2 such events on Regent cruises. One was a Panama Canal cruise, one of the lecturers was an astronomer, and the other a TA from Rio to Barcelona, when one of the officers volunteered his expertise. 

We were on Voyager, Nov.-Dec. 2022. She was in great shape and handled some rough seas quite well.

I believe an H suite on Mariner is quite different from an H suite on the Explorer class ships.

Of the 15 Regent cruises (5 post Covid) we have enjoyed, I cannot remember a cruise when a tour or two was not cancelled or materially changed. We have always found an alternative that was satisfactory. On a recent Voyager cruise down the west African coast, Destination Services communicated very clearly, lowering passengers’ expectations about infrastructure, reliability, and guide quality. Good, clear communication would help in these post Covid times.

$1,000 refundable deposit for up to 6 suite levels. We’ve done this successfully a few times.

Thank you, Rachel, for your good, informative reports. I will use them for our cruise next year. Safe traveling home. It is always sad when the suitcases appear on the bed!

1 hour ago, mrlevin said:

Mike, still can't get PDF of excursions for 1 April 2024 Explorer (EXP240401A); any chance they are going to be available in advance of excursion booking opening this weekend?  

 

thanks,

 

Marc

I have same question for same voyage. Thanks, Jan

Looking forward to reading this! We will be on Explorer next April, 30 days Tokyo-Vancouver, our 3rd try also. Kampai and Itadakimasu 🇯🇵!

3 hours ago, Bellaggio Cruisers said:

Nothing!

sheila

I am sorry to hear that.

On 3/24/2023 at 2:02 PM, rcandkc said:

I would like to get back on topic and know if Regent has acknowledged and apologized for the OP’s treatment and mishandling. 

I would too! What was Regent’s response? 

Cheese soufflé in Chartreuse and dessert soufflés in Compass Rose.

8 hours ago, snoozecruise said:

Is there a spa menu or price list available pre cruise ?

rssc.com, Regent Experience, Onboard Activities, Spa & Wellness—brochure with spa menu. I didn’t see a price list, but contact information is in #3 post.

Passport renewal received at processing center January 17. New passports received today, March 17. Did not use expedited processing. We were able to track them online. So many more pages for Regent adventures☘️!

Appointments can be made from 60 to 7 days before sailing. You will need your Booking Number and ship. I usually email them with preferred appointment times and receive a reply within a day or two. 

serenespa@rssc.com

877-718-4244

Also can link through Regent’s web site.

According to the SSS publication that arrived at our house last week, the cheese cart is back!!

Yes

South Georgia Island, Shackleton and all those king penguins, was a highlight of our adventure. Antarctica is like no other place in the world, however you get there!

1 hour ago, Kiwifromkiev said:

Why, was it not as good? due to covid restrictions or another reason?

 

Mariner’s first cruise after Covid. Covid issues. Excellent Panama Canal transit. Key West, Costa Rica, San Diego, extra day in San Francisco—that was it for ports. We were on the first two Splendor cruises after Covid, which were excellent. Maybe our expectations were too high. Our only disappointing Regent cruise in 230+ nights with 4 more reserved. 

10 hours ago, as3369 said:

Thanks.  I'm not going to book the hotel through Regent but curious as to what hotels they use.  It would be nice to stay where we could meet up with fellow passengers before the cruise.

Last summer in Copenhagen two hotels Regent used were the Marriott and Villa Copenhagen (former post office, very near Tivoli, unique hotel).