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Arzeena
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Everything posted by Arzeena
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Please have her onboard in April and May. Tie her to a comfortable chair. 😁🥰
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making udp reservations at Mason jar on embarkation day
Arzeena replied to danoconnl's topic in Royal Caribbean International
We made reservations at the booth in the esplanade and then went for embarkation day brunch at Masons Jar (did walk in). It was very busy but well managed. If reservations is your priority, then make them as soon as you board where ever they are taking them and there is not a long wait.......the dining booth, or any restaurant. -
I am checking in here to see if your cabin has been assigned and if you got your favorite deck 6. I used to be wary of lower decks but now love them.....especially after coming back from the port and taking the stairs.😁
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Reportedly, most of the sales staff is now overseas
Arzeena replied to NutsAboutGolf's topic in Celebrity Cruises
We had very recent good experiences with that. Both times when we called CC, (to add/change/subtract packages from Cruise planner that came with the AI) reached some one overseas and got excellent customer service. And to make payment at one time. All was handled very professionally. So hope you have the same good experience. Also we are now able to make payment with out calling. Would you rather not make final payment from your "Manage Reservation" link? I know it was not done previously, but the link is available now and we got immediate email confirmation. Good Luck. -
Royal Upcharging on paid in full cruise?
Arzeena replied to RedJessi's topic in Royal Caribbean International
No scam here. When you change your TBA to a name, that person's fare is calculated at current rates. It has happened to us on an Explorer sailing some years back. We were booked with a TA. When the TBA was "named", that fare was way more than passenger #1's fare. TA worked with resolutions, but resolutions said those were the rules ( reg. pricing with current rates when the TBA is changed to a name). This was some years back when the Explorer was sailing out of Bayonne. I am not aware how it is done these days, but am relating my experience with TBA. -
That's the reason I had asked if you had classic wifi, because it has been our experience that to do all that one wanted to do and connect to cc, post, put/open pictures in email, media, work VPN (for some) etc one had to upgrade to the premium wifi. It is not just phone settings. Some things, but not all was possible using the classic. I am glad that the internet guy confirmed it so I won't be challenged again while helping!😁😁 Now, X only sells the premium. I am also waiting for some flash or BF sales because two of our cruises next year are not AI and I will "furnish" them a la cart.
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Newbie Equinox ABC Cruise Summary - Sept 16-24, 2023
Arzeena replied to CunucuMom's topic in Celebrity Cruises
Great review! I enjoyed reading it. Thank you.