DaveOKC

Last month I came in on American - terminal 3. Exited the baggage claim area (out the last door to the left), turned left and it was very close. Easy to find. I think it was spot E, but you really cannot miss it due to the signs and the multiple buses picking up there.

IMO, its a tight schedule and not worth it IMO. Plus traffic can be brutal.

Read posts from the beginning of this topic for answers.

5:30 last month. Open dining was 5:15

Four cruises in past 18 months on the Eurodam. Twice was able to exchange it for a bottle of white wine, once they said they would check on it and never did (we did not care to follow up since we had a drink package anyway) and last month they would only exchange for three cans of soda. Have had similar experiences on other HAL ships. Soooo, exchanging the sparkling wine will vary depending on the ship.

Did you check your account online to see if it showed up? It used to for me, but not so far.

Its been awhile sine we got a free cruise offer from HAL, but we just got one. However, when I try to find/book it online it does not show up (just the normal fare). Is this normal? How long should I wait for it?

Almost always a tradeoff of price and service. I book through a HAL PCC and get very good service, many times "over and above". Have gotten some great deals due to her "making a call". Good example, in Dec I was wanting to upsell to a Neptune from a Signature, but Neptunes sold out (6 weeks prior to sailing). My PCC called the upsell department and informed them that I would like an upsell if one opened up. The day prior to sailing (at 5 pm) I get a call from the upsell department offering an upsell to a Neptune (someone had cancelled that day). My cost was a REFUND of $1 (long story why). Try this with most TAs or big box reps. DO I get the lowest price on my cruises? Probably not, but by working with a good PCC the overall deal for me is often better. Many times my PCC has gotten me refunds or perks that I never thought she would be able to. Further, I seem to be able to get upsells to a Neptune on 80-90% of our cruises, at a great price by the way. So, I guess that my answer to this question is that how to book a HAL cruise depends on how involved you are and if you can find a good PCC.

We have been in 4 Eurodam Neptunes in the past year. Sister ship to the NA. We try to get deck 7 near the Lounge, as it is sooo convenient. If we were going on a scenic cruise (like Alaska or the Panama Canal), I would recommend the aft wraps - give up some space, add more walking, but get great views. Otherwise, go for deck 7 between the midship elevator and the Lounge.

We had a mixup 6 months ago and were able to access both cabins with the keys. The other person was a last minute cancellation, so they obviously did not checkin.

Be hopeful - people do cancel at the last minute so you might still get the SS or even a Neptune. Early Dec we got an upsell offer the evening before the cruise (we were in our port area hotel at the time), so this does happen. With the Cancel for Any Reason people often wait until the last minute to cancel. In our case we moved from a nicely located SS to a SA, which then opened up the SS for someone else.

If you print your boarding pass and luggage tags early, you are more likely to get an upgrade, since this will require you to reprint everything! Just kidding of course, but it does seem to work that way.

If you use the $1 deposit deal and take Club Orange at the same time, is the CO fee due at that time and if so is it refundable?

Anytime you can get a Neptune suite for under $200 per day per person I say you got a good value.

One thing for the OP to consider. If you take an "upsell" you generally can pick your cabin. With a free upgrade you cannot - you get what they assign you. Sometimes this makes a big difference.

For our most recent medallion we did not get it on the current cruise, NOR even the next one. Had to ask for it and was of course given both conflicting answers.

Normally next cruise, but you never know with HAL!

Port Everglades has been quite efficient in recent years. Hope this continues with the new Noon boarding time, as more people will likely be coming earlier. We will see this week!

In Dec we got our Gold at a special ceremony in BB Kings showroom. About 50 guests were there. No Bronze were given out - I was told that they were just sent to the cabins.

For this reason we avoid Spring Break season for cruising and as stated, the 7 day or shorter routes.

This is what I always thought was the case with the big TAs. Not worth the time and trouble to them. If they are this petty on something that they do make money on, how can you trust them on other issues?

To clarify - we mark our reservations Do Not Upgrade, which means that HAL will not give us a free upgrade (since sometimes their idea of an upgrade does not line up with ours). However, we STILL get Upsell offers, which means that HAL contacts us to see if we are willing to pay a bit more to move up a category or two. This happens on most of our cruises by the way. Another point, just a month ago HAL starting offering these paid upsells around 45 days prior to our sailing (it used to be 2-4 weeks), so watch your emails closely.

I know this is unlikely, but someone told me that some hotels do this?

On the R class ships (Zaandam and Volendam) there is a HUGE difference from the Neptunes to any other cabin IMO. Basically they are twice as large. Plus all of them are located on the same deck as the Neptune Lounge and not far from it. Only negative is that some of these Neptunes are under areas of the Lido pool, which can be a bit noisy at times.

Happened to us - taxi never showed. Too short a trip is my guess.