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Victoria2

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Everything posted by Victoria2

  1. although some have stated in the past, they embark as passengers and disembark needing wheelbarrow assistance, as cargo!!!😄
  2. Cunard ships are apparently enjoying amazing bookings, so any lack of FCDs is obviously not hurting the company at all, unless of course most of the bookings are from the US! 🙂
  3. Insulted? I believe I said if you travelled on QE this year and I will also repeat, you slipped through the net. That does not infer you didn't travel. It says. you slipped through the net. I have no knowledge of any other cruise line. You can argue 'til you're blue in the face but the facts are, the need to book a suitable cabin are in black and white in the brochure/online brochure. The idea is, you read the blurb before you book, not afterwards so there will be little or no surprises and to double down, this is from 2019 US brochure so nothing has changed in the actual policies, just the method of bringing it to the fore for those who don't read T&Cs Can guests with disabilities travel? All guests requiring specific assistance, facilities or equipment on board, or wishing to bring such equipment on board, must advise Cunard Line at the time of booking and are requested to complete a questionnaire after booking to ensure we have all the information we need to cater adequately for your requirements... ...Mobility scooters will only be permitted on board if guests have booked into a wheelchair accessible stateroom, or a suite, as these are the only types of accommodation where mobility scooters can safely be stored. The minimum door width of suites is 53 cm (21 in). The minimum door width of the wheelchair accessible staterooms is 80 cm (31 in). At the time of booking, please let us know if you intend on bringing a mobility scooter with you, and we will in turn provide you with a questionnaire for completion to ensure that the accommodation you have booked is appropriate. The facts are there. You must have missed them but now you are aware for any uture cruises, if you ever decide to cruise with Cunard again. edit and to quote chengkp75 I sympathize with your situation, but I feel it is more of a "caveat emptor" situation, where you did not read/understand all the terms and conditions of your booking, regardless of how many previous times you booked a cruise, thinking you met those terms and conditions. and I would add, were allowed to board in spite of the rules. In this case, it seems as if Cunard policies are now being enforced, as they should have been all along.
  4. If you managed to board a Cunard ship with a foldable scooter for an inside cabin, you slipped through the usual net. There have been one or two threads over the past year or two on how folk didn't read the blurb [an Australian passenger rings a bell] and weren't able to take their micro foldable scooter with them as they were booked into a regular cabin. Bottom line is Cunard have NOT changed 'the rules'. The rules have been there for years and in their T&Cs [I looked at the UK '22'23 brochure and they are there] and this is from the 21/22 US brochure Mobility scooters will only be permitted on board if guests have booked into a wheelchair-accessible stateroom, or a suite, as these are the only types of accommodation where mobility scooters can safely be stored. What they have changed is making 'the rules' more prominent for those who weren't aware of them/ didn't read the T&C/blurb and unless Canada was totally out of sync with most other countries, without being rude, that means your agent and yourself. They have not dropped any balls and in fact, by pointing their policy out in almost banner headlines, will have saved some folk heartache by being denied boarding at their own expense and will have doubled down on any safety aspects for any form of disablement in an emergency at sea. I for one am very happy the ship will be a safer place for all passengers.
  5. As you know, I had a problem and put it down to 'the Gremlins. I don't think the 22/23 assistance form was particularly difficult to understand or fill in but it seems it was ignored by some who shouldn't have ignored it. The new system is an 'in your face' reminder to look at the accessibility blurb so no-one can say they didn't know, which of course, you and I already 'knew' about! 😃
  6. Sarah W. did you travel with Cunard in an inside cabin with a foldable scooter this year? It is a sad and undeniable fact that the disabled face many challenges, not least with regards to travel but I'm afraid in this case. my sympathies lie with Cunard. I do feel for you in a way but safety at sea is paramount and Cunard has not gone against any human rights or disability policies.
  7. Pushpit d'you recall the early days of The Motor Car, when a servant walked a head of the 'new' devices with a red flag to warn other highway users of impending vehicular passing? Well I'm like that with the power chair except I use my not inconsiderable vocal powers to ask folk to watch out as my husband very carefully enters a lift. He has yet to run over anyone's feet other than mine!! I sympathise with an ouch! 😀
  8. The crew need to know who will require assistance, hence the pointing out to those who in the past haven't registered because they either didn't read the blurb or thought it didn't apply unless in a wheelchair. It's not a case of just the accessible cabins as some [all?] PG cabins can be classed as non accessible but are scooter friendly, as can QG cabins. This has been a policy for years but, in deference to those who have said the rules have been tightened up, it's a case of bringing it all to the fore for those who haven't thought it applicable to themselves in the past. Any passenger on walking sticks for example won't require a scooter friendly cabin and in the past might not have thought it necessary to fill out the medical form but unless they can easily negotiate stairs in an emergency when the lifts are out of order, they will be snookered if the crew aren't aware of their restricted mobility.
  9. Had 6 and seven aft and like you, never heard a churn. Vibrations were def. felt in July when head hit pillow when in very lively seas [but not in May in benign seas] but not enough to keep us awake.
  10. Apologies to all for banging on here but Cunard are WONDERFUL with their mobility challenged guests and I feel very strongly when folk don't read all the required literature before booking and then blame Cunard for their own lack of foresight.
  11. They haven't tightened up, they have just made the need more prominent for those with mobility needs who didn't read the T&Cs and turned up only to be denied boarding and for Sarah W. as their policy conforms to EU Passengers Rights, there can be no issue with 'discrimination' issues.
  12. Cunard [I can't speak for any other Carnival Corp. line] do NOT deny mobility challenged passengers at all but for health and safety of all, they restrict all scooters to certain designated cabins and have done so for years...from Southampton. As I said, if you had read the not so small print, you would have been aware of this so please do not put any Human Rights/denying access to the disabled onto Cunard. It's there, on the website Medical and mobility equipment If you use a wheelchair or scooter, or require medical equipment to come with you on your holiday, check our policies to ensure you have everything you need for a smooth journey and ample support on your voyage. in plain language. If it's not on any other site then you have cause to grumble a bit, but not a lot! Edit and just for belt and braces Choose the right type of stateroom - if you will be bringing a mobility scooter inside the stateroom, you must book a fully accessible stateroom or selected suite. Please note your mobility scooter must still be a maximum length of 120cm. For a list of suitable staterooms, visit our accessibility on board webpage. Please measure your mobility aid and ensure it will fit through the stateroom door. Details of stateroom door widths can be found on our accessibility on board webpage.
  13. Just out of interest, were your three cruises with your scooter in an inside cabin on Cunard and if so, where did you board?
  14. Feedback This is not new. I have no idea how you managed to board a Cunard ship in any port in Canada with a scooter, however foldable, in a booked non scooter specific cabin, but in the UK, you would have been denied boarding. Your scooter would be of no issue in an ordinary cabin but who is to say a passenger would put one thing on a disability form but turn up with something else. To avoid the denied boarding scenario, all scooters must be in a suitable cabin and if you had read the blurb on the website [I assume it's on North American sites] before booking it would have informed you of this requirement. Edit I have no idea of pricing for accessible cabins but I do know Cunard have a system of fluid pricing so a cabin booked later then the same category booked earlier, might be more, or it might be less expensive. Maybe that is what is happening?
  15. The QV 1s are aft and are elegant and beautiful with floor to ceiling windows and doors. QE's 1s too have floor to ceiling double doors and are spacious and comfortable but aren't a patch on QVs as far as elegance and facilities are concerned. No view for either 1s dining tables, the 2s have a sort of view but it's not as if you can sit down to dine and easily see outside. A bit of neck straining would be involved. The 2s have a ridiculously large bathroom space [should have been utilised for a second shower room and loo] as far as I'm concerned and yes, the corner bath has a window should you want to look out. Whereas you can sit in a comfy chair and stare out to sea or whatever in both styles of 1s, you can't as easily in the 2s on both ships. If space isn't the issue, then I'd stick to the Penthouse. The only possible slight advantage service wise is if you want breakfast in room, we find the 1s and 2s get the appointed time on the dot and you can hold great parties in all that space.
  16. OK, as one with experience of most QG grades I would say the 1s on QE aren't a patch on the refurbished ones on QV. The 2s are the same as QVs We book 1s or 2s depending on the itinerary. I would say bouncing up and down across oceans in any aft cabin wouldn't be my idea of fun. Are they worth it? Difficult to answer that as we book for the space. The 2s [both QE/QV] aren't elegant spaces like the 1s on QV but they are very comfortable and if you spend quite a lot of time in the cabin then yes, go for it. If you don't, but would still like the experience, then put in a low offer on a que sera sera basis.
  17. I don't recognise Cunard's Dauphinoise as Dauphinoise. Theirs is a slab of dry, layered sliced potato with layers of onion and I guess, butter?🙂 I have my beef [fillet like D&N] blue if it's of excellent quality and I am usually OK with it on Cunard but others would look at it and ask for a vet to revive it. I think that's why when we read reviews, we have to read them as the correct but personally subjective opinions they are and it's only when we know, or in this site's case, feel we know the author can we start applying them to our own future experiences and treat them as objective...if you know what I mean.
  18. I sometimes ask for dark rye bread or pumpernickel. It keeps its dense texture without the need to be toasted. No good for a gf diet though.
  19. Just shows how opinions can vary on the same subject eg food in this case and more pointedly, the buffet.
  20. Would love all that breakfast!! Blueberries on a small dish of oatmeal when at home doesn't come close to the yumness of a grilled breakfast with trimmings on Cunard!😕
  21. When dining in the restaurant, I ask for it to be toasted [properly] first then left to cool in a rack on the table and not left to go soggy under napkins. Wait staff soon cotton on. Cool/cold toast and unsalted butter, brown sauce and brittle bacon. Heaven. No wonder Victoria has 'problems' apart from apparently perceived dodgy' ish 'rudders', we all like different ways of eating the same product! 🙂
  22. The room service [very] lightly toasted toast [always white on holiday as a treat], when spread with brown sauce and having had a slice of brittle bacon in between two [very lightly] toasted bread, makes a great bacon toast sandwich for breakfast. I have asked for 'proper' toast when in the restaurant, and got it but then the two slice toast sandwich has to become a one slice open toast sandwich. Win win either way. 😁
  23. We spend a lot of day time in our cabin so comfort is pretty vital, as it is for everyone, obviously but more so if more time is spent there during the day which is why I can say aft noise and vibrations just didn't affect us at all and only when head hit the pillows did anything make its presence felt but not enough, apart from the 48hr lumpy sea, to disturb us.
  24. Vibrations were felt aft higher up but our sleep wasn't really disturbed. Didn't notice any problem during the day.
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