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retird

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Posts posted by retird

  1. 8 hours ago, richwmn said:

    That is correct, but according to the terms of the PVSA in order to go from one US port to another you must stop at a DISTANT foreign port which is defined as one basically outside North America and the Caribbean. The port that qualifies is Cartagena, Colombia which is South America. The ABC islands also qualify as they are considered to be part of South America.

    But on a transpacific you can go from Honolulu to Seattle with no stop in between.  Isnt that the same?

  2. My current PCC , who was automatically assigned many months ago works 6:00am to 2:30 pm Mon to Fri.      I don't like being restricted to that timeframe for  planning my cruises, so I have never used her.    I simply call reservations and work with whoever answers.  I do the same for maintenance on my bookings.   

    When I made my current booking with reservations a few months ago, i received an email two days later from the PCC thanking me for booking with her.  I assume they gave her credit for the booking.  Later , I phoned her and left a message for callback - no callback after two days.  So I emailed her with the question - two days later received a response.   I do not consider that acceptable service, so I called a supervisor to have her removed and told them I prefer to deal with reservations department or online going forward.  

     

     

     

     

    • Like 4
  3. This may be of some help  it is in the FAQs on HAL site:

     

    Are my airfare and pre- and post-packages protected as well?

    Yes. If you purchased Holland America Line's Flight Ease Plan and/or our pre-/post-packages, you'll get 80% of your air and package cancellation fees refunded when canceling up to 24 hours prior to the start of your scheduled travel (90% with CPP Platinum when canceling right up to the start of your scheduled travel). Any Future Air Credit generated by the airline will be owned solely by Holland America Line and cannot be redeemed.

    • Thanks 1
  4. I have an upcoming cruise in April with a non refundable deposit.   I booked in September and final payment is Jan 7, 2024.   I called yesterday to purchase the CFAR insurance and was told I couldnt purchase it because the cruise started incurring penalties 24 hours after I booked with the non refundable deposit.   I was transferred to Resolutions Dept. and they confirmed I could not purchase it.  They said I needed to purchase the CFAR within 24 hours of booking with the non refundable deposit.   Something to keep in mind for all those making a similar booking. 

    • Thanks 1
  5. 1 hour ago, visagrunt said:

    Depends on the itinerary.  Warm water cruises, SC's aft may sell because offer a price advantage over the SBs and really only sacrifice the 'wrap' segment of the balcony.  Aft wraps almost always sell.

    If my upsell experience is anything to go by, the Neptunes that tend to be available in the last few weeks are often SAs.

    Thanks

  6. On an upcoming cruise on Noordam, we have booked a Neptune Category SC Guarantee.   I only see four SC cabins which are 7083/84/85/86  (other than the two accessible on deck 6).   Are those four cabins same as the SBs in the same area?   And are those the cabins likely to be assigned to me?   Ive never done a guarantee before, but the SC was only a small fraction of the cost of an SB or SA when I booked through a special offer i received.   Thanks. 

  7. There should be a contact number on your offer.  If you call it , they will have answers specific to your offer.   Not sure about HAL.  But when i rcceived complimentary cabin on other lines. I checked availability online of that category cabin , then called the contact number and asked if one of those cabins was available. If it was they booked it for me.  A specific cabin number. Not a guarantee

  8. 12 minutes ago, 0106 said:

    First, what happens on Royal Caribbean and NCL might not be the same as what happens on HAL so I feel stories about experiences on other cruise lines are not relevant. This is the HAL board.  
     

    Second, it is important to understand that the “friend & family” cruiser mentioned by the OP was an interline fare, not a guarantee fare.  All interline reservations are guarantees. (But not all guarantees are interline fares) With an interline fare, your cabin could be downgraded based on what is available after all other passengers (including those with guarantees) have received their cabin or you could be told the cruise is overbooked and be denied boarding. The rules for interline travel on HAL are clear:

    Interline Eligibility

    Booking may be subject to cancellation after confirmation based on availability. Cancellation is a possibility up to departure time with Interline fares.  

    Booking may be subject to downgrade at HAL discretion due to availability 

    The policy statement contradicts your statement that all interline reservations are guarantees.   For the most part they are stand by without actually naming them that

  9. 45 minutes ago, *Miss G* said:

    Aren’t interline fares all guaranteed?

    Usually they are standby fare.  But quite usually they firm up a few days before sailing but occasionally they wait right up until day of sailing.  My nephew gets interline fares and it has happened to him 

    • Like 1
  10. 5 hours ago, ontheweb said:

    Yes, it would seem that at some point someone took one of those offers, and you sailed.

     

    But, in the OP's post he mentions reading an article where passengers were left at the dock by Royal Caribbean. (I have also read that article.) And that is quite different than what you and others have described in these posts.

    And didn't the Royal Caribbean incident involve Interline fared passengers and not “Guarantee Cabin” fared passengers?

    • Like 2
  11. On 11/26/2023 at 7:00 PM, Hobar said:

    For me, it is primarily taste.  I do not like heavy oil or butter that many people like.  Another advantage of spray is fewer calories, but that’s just me.  

    With all the other calorie packed thing's I eat and drink on a cruise the few calories that cooking oils add are negligible to the overall daily total

    • Like 1
  12. On 11/22/2023 at 7:17 PM, canadarocks said:

    Just venting folks... but after spending 6+ hours getting a great Black Friday deal that my TA could not get, I attempted to get the booking switched over to her. As final payment is due soon, we both knew time was of the essence. HA can take forever to transfer bookings (1st hand experience here), so she transferred me the necessary form and instructions and I filled it out and sent it to HA immediately. We have done this before. This was a few days ago.

     

    Last night at 9:56pm I received an email from HA stating that they could not transfer the booking. Initial Panic.. but knowing that Final Payment was soon, I was upset, but prepared for the worst news in that there probably wasn't enough time to do the transfer.

     

    Then the next lines of the email, too convoluted and confusing to share here..... said that my Travel Agent should contact them orally to allow the switch. Because they really don't want me to miss out on using my TA. 

     

    Forwarded the email to her.... utter confusion on her end as the transfer form has always been "the way things are done with HA". But she called and now all is right with the world. The point of this post? If all she needed to do was call..... why on earth put us both through the hassle of the transfer form?

    Question.   Why could your TA not get the Black Friday deal that you could get.?  In a post earlier , you absolved your TA of any fault and said the whole confusion mess was caused by you not being clear with your TA on what to book (non refundable).  I dont understand why now all your blame is directed at HAL

     

    • Thanks 1
  13. 2 hours ago, crystalspin said:

    Yes, and mine are not! PCC does not work on weekends (although she not infrequently calls me back after 5pm Pacific). And the website is flaky already, and it's not even the weekend -- suspect the launch of Black Friday week has pushed IT to their limit. 

     

    Going to try to pay right now! 

    Good idea.  But you do not have to go through your pcc to make final payment.  You can call any agent at the regular 1-800 number on the 19th and they will process your final payment

    • Like 3
  14. 1 hour ago, canadarocks said:

    We don't sail until next year, but the Eurodam is currently doing a very similar 10-day sailing and I've been monitoring the MDR menus on the app (thank you @Crew News). For the first time today, instead of a Club Orange Daily Special, there is a similarly highlighted "Classic Dishes from our Historic Sailings" feature. 

     

    Hmmmm.... available to everyone perhaps??

    How do you monitor menus of a cruise you are not booked on in the app.  I know i can do that on Celebrity App, but didnt know it could be done on Navigator

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