Jump to content
Cruise Critic Community


  • Content Count

  • Joined

Everything posted by sanger727

  1. think you do have a bit of a point. I’m fine admitting that I’m nowhere close to as experienced a cruiser as many people here. Have cruised for approx 10 years and in that time have taken 5 cruises. My first cruise was on carnival and it had an outdoor muster. The rest of my cruises were on Norwegian and celebrity and had indoor musters (and by coincidence, they were all in the theater). While I’ve been told that this is all based on the design of the ship and it’s possible to have an indoor muster on carnival and an outdoor muster on the other cruise lines, that simply hasn’t been my experience. The outdoor muster was miserable and left a bad taste in my mouth for carnival. There are other reasons I haven’t returned to carnival but the outdoor muster was certainly a pertinent factor. Yes, I realize it’s only 30 minutes of my vacation, but it was a horribly unpleasant experience that I’ve now associated with carnival. Cruising is a competitive industry so you choose the line you enjoy the most to cruise with in the future. And I’ve seen people pick much sillier reasons for switching lines like not getting their room cleaned twice a day or there not being table clothes at dinner. Is not wanting to standing outside shoulder to shoulder with a ton of people, wedged in the back to the point I start to feel claustrophobic, on a hot day really the worst reason for not choosing a cruise? I don’t think so. If carnival adopted this style muster where I could watch the information and report to the station but not have to get crushed by 100 people on a hot day, I would be more likely to try them again.
  2. I've had a similar situation occur where I purchased a package vacation and later tried to claim a refund for a cancelled flight. I had paid everything through the TA so the refund went to the TA and I had to wait for them to issue a refund. If your credit card was charged directly by Celebrity then they should have refunded you. But if it was charged by the TA as part of a group pricing package then it's entirely reasonable that they refunded the TA.
  3. Not accurate. You can be carrying the virus and have a negative test. It doesn't mean "nothing". But a negative test is definitely not a catch all indicator on whether or not you are infected. I'm my workplace liaison with the health department for COVID exposures. If there is an exposure it's an automatic isolation but they don't even ask the person to get tested unless they have symptoms. Their rationale is that you are very unlikely to have a positive test unless you have symptoms. A negative result in this situation gives you a false sense of confidence that you were not infected.
  4. No, I don't think the situation now is much different than it was in March. The only thing that has changed is people who spent the spring/early summer with their heads stuck in the sand are finally pulling them out and seeing the reality of the situation. The cruising industry was in real trouble after they had the outbreaks and quarantined ships. That hasn't changed. While Florida's spike is somewhat relevant, if they hadn't spiked we still wouldn't be cruising. What many people were concerned with in terms of an early re-start came to pass; states that re-opened too early spiked and cruise lines that opened to early are quarantining the crew, passengers, and cancelling sailings again. None of these things were unforeseeable in March. I thought the one year expiration was the book by date, not the use by. I absolutely agree that they can't let FCC's use by date expire prior to them restarting. If that did come to pass I believe they should and would extend the date. But the 125% was always a gamble on whether or not it would hold much value. They could increase the prices to eat up the 25% bonus and then some, they could potentially go out of business. I also don't think that that has changed. All these factors were known when people accepted FCC instead of a refund. This is a case of buyers remorse, and that doesn't obligate the seller to change their policies.
  5. Curious how they meet the muster drill requirements if people are able to embark/disembark in any port. I can see the muster drills being set up around the segments, but if you boarded two days into a segment then you would miss the muster drill. As far as people booking smaller segments of a world cruise; I'm still not sure how much appeal there will be to that. Apparently some cruise lines do it and I assume it's successful. But as pointed out, Celebrity seems to be catering to a younger crowd in recent years. Certainly there will be segments in Europe and Asia which are primarily ports that would hold alot of appeal as a unique itinerary. But they will also have to sell the segments to cross oceans and get to isolated places like Australia, Hawaii, etc. I personally wouldn't take 2-3 weeks off work to take a cruise that has 5-7 sea days in a row. Whether or not they would try this would just come down to whether they think they can sell the totality of the world cruise and all the segments for more than they could sell their typical cruises for.
  6. We are a 10-15 hour drive from a cruise port and I would not consider driving that. Am I concerned about flying? Yes, even if middle seats are not booked you still have many people in close proximity to you. However, I find it a bit silly to worry about flying if you are flying to go on a cruise. I don't think they are anywhere close to working out a system for social distancing on a cruise. A 2 hour flight where masks are required; while it's more risky than staying home, it's less risky than spending 7 days in the small confined spaces of a cruise ship.
  7. Got it. My first cruise was around 2010. Have been on carnival, Norwegian, and celebrity and none have had us bring life jackets to or put them on during muster. The newest low for muster drill was celebrity where we we sat in the theater (I do realize that that was my muster station) And watched a James Bond style spy video ‘muster briefing’. It was silly. And made the whole thing really hard to take seriously. If this is the new ‘standard’ it’s not hard to meet that...
  8. but there’s a large difference between a 1 time drill and several drills to repeat the same information
  9. yes, but you did the drills multiple times and in a work setting where you knew and understood the value of the training. Compared to doing the drill one time when on vacation. Even if you do cruise multiple times, on every ship your muster location is different and the layout is a bit difference so you aren’t building the memory. we have to be certified in CPR at work. We go through the training every two years. First time I went through the training I had zero confidence I knew what to do in real life. While I’ve still never done CPR, after 6 repetitions of the training combined with a bit of real life emergency experience I feel much more confident in my ability to do it if needed. But we don’t get 5-6 musters on a ship to build abilities.
  10. Reservations aren’t needed for the MDR, in fact, not really sure if you can even make them. There are two MDRs. We generally just go when we are hungry and if there’s a wait at once we try the other one. We have never had a significant wait for dinner. Think of it like going out to dinner on land. The recommendations are highly recommended for the specialty restaurants. as far as reservations for the shows, it depends on what ship you are on. Some do and some don’t. Which ship are you sailing.
  11. I have never been to a muster where you put your life jacket it on and as far as I know there aren’t usually life jackets in the cabin. I’ve been under the impression that they give those to you at your muster station. But, then again, since they don’t give you life jackets in muster drills I don’t really know. That element hasn’t been included in any muster drill I’ve been to so it’s not lost in the new muster.
  12. they don’t need a gimmick to get you to go to muster drill. They have a muster, if you don’t show up they attempt to contact you in your room. If you miss it altogether they contact you and you have to go to a make up. I have been on a sailing before where they must have had an issue with this because they made several announcements that if you had missed the muster and the first make up muster you HAD to go to the second make up muster (they listed a time and date) or you would be removed from the ship in the next port.
  13. Agree with the other posters; I’m still working so a 100 day anything is out of the question. Not sure if I would feel differently if I was retired. The idea of being away from home for months is a bit unsettling. Too many things to break...
  14. A Covid test 48 hours before you board doesn’t mean you don’t have the virus. Also doesn’t mean you won’t pick up the virus in port, in embarkation city, or traveling to the port. Has some value but it’s so limited not sure it will be implemented. The problem isn’t whether the cruise will let you on. But what happens when you embark from Tampa on Saturday, want to get off at st Martin on Monday, jamaica on Tuesday, and the Bahamas on Thursday, and they all require a test 48 hours ahead. Are you going to get testing every day throughout the cruise? That’s unreasonable.
  15. Sure, that all sounds reasonable. The sound could easily play during the video muster with an explanation. Problem solved. If they really need to play the alarm during embarkation they could do it shortly after embarkation with a PA announcement. Either way, I don’t see this as a major hurdle to muster 2.0.
  16. agreed. I can see that being an issue. Not sure how to resolve that. Ive heard this argument before and I don’t buy it. Passengers reporting to their muster stations for a pre-planned drill will bear little resemblance to passengers reporting to muster stations in real life. Especially since, as pointed out in another thread about this, in a real muster situation there’s a decent chance parts of the ship will be blocked off causing crew to have to route passengers through specific corridors. That doesn’t happen in muster drills.
  17. At work we do a lot of trainings via emailed videos. They can absolutely send you a link to a video where they will know whether or not you watched it. No need for codes. This doesn’t need to be this difficult. Send out the video link after you do final check in. Video will end by telling you to go to your muster station. When you get on the ship. Scan your card at the muster station to check in and they can confirm you are on the verified list for the video. If you don’t complete both of these steps by sail away they shut down your charging privileges. You will eventually seek them out and can then complete the steps.
  18. I never said not to advise people. I suspect that the video muster will include a recording of this signal with an explanation. But you also have to plan for the lowest common denominator. And in my experience, the lowest common denominator is frozen in inaction when a street near their home is closed unexpectedly. To expect them to hear an audio signal and make their way to the muster station they were shown 5 days ago, especially if commonly used hallways are closed, on their own, isn’t going to work. They will need directions. As stated by the experts, there will be crew stationed everywhere. So even if I were to not recognize the ‘signal’ I’m sure the crew would give clear instructions to muster. Also, the basis that this is an ‘unmistakable’ signal is prefaced on the idea that there are no other similar signals. Again, as a completely laymen on ship protocols, I don’t know that. Neither do new cruisers. Now we are down to counting the whistle blasts to see if there are 5 or 6....
  19. I’m not super worried about myself. I am used to operating in emergencies and will figure it out. What I would be worried about is if we have to stay in the theater until everyone gets there like we do during muster before we can ‘abandon ship’. My safety shouldn’t come down to whether or not someone whose most stressful life experience is Starbucks getting their order wrong can make it to the muster in a timely fashion.
  20. Right. So people will be getting instructions from the crew. That was my ONLY point. To suggest that you can blow the signal and expect people to get where they need to go without ANY additional direction won’t work. Crew will be in the hallways telling people who are confused to go to their muster stations...which means that I don’t HAVE to remember that 6 whistle blasts or whatever it was means to muster. Not going to be woken up out of bed and sit there counting - oh, that was only 4 - I can go back to bed. If you heard an alarm that sounds somewhat like what you heard in the safety information you will probably go out and find a crew member who will tell you what to do.
  21. And this is standard policy for a cruise ship? If so, you all are right. I don’t feel good about safety. There is no possible way thousands of people with zero training outside of a 15 minute safety drill when they are just trying to get acclimated to their vacation are going to be able to get themselves all to their stations with no instructions. Shoot, during the drill you can’t walk five feet without running into a crew member telling you to go to your station and helping you find it. people who cruise regularly on this site are often discussing doing things they tell you not to do. ‘I’m gonnna go to my cabin to collect my valuables’, ‘I’m going to take my kids from another room (with another muster station) to my muster station So they can be with me. But yes, these people are going to jump up in the middle of their vacation and suddenly do everything by the book while the crew runs off to let them fend for themselves...
  22. I’m not suggesting they not sound the alarm. If this safety briefing is done via video they can easily play it and have the video translated to many different languages so non English speakers will be able to get clear instructions also. I suspect that in the long run this will increase, not decrease understanding. I agree that there are all kinds of audio signals played on the ship at all different points, primarily for the crew. We were on a ship where some code blades over the loud speakers. We stood there for a minute, wondering if that should mean anything to us, and went about our day deciding thAt if they wanted us to go to muster they would tell us. It is frankly unreasonable to expect thousands of people with no professional or long term ship experience to be ready to muster in an emergency based on a ships whistle with ZERO instructions. I have a hard time imagining that that is how it will really occur. The ships whistle will wake you up and maybe a PA announcement will play (hopefully) and I would expect there to be crew somewhere in the hallways telling you to muster. what I’ve said before and am sticking by is that I don’t think the muster drills, as they have been done, communicate as much information and learning to the passengers as professionals think they do. I’m not saying they shouldn’t be done in some capacity, but doing it differently won’t necessarily result in a less valuable drill. It could result in a more valuable drill. I promise that I’m not an idiot. But I have left a muster drill not knowing where to muster before. Because no one said it, because they assumed I knew. That’s the problem, assuming a new cruiser knows what you know. My first muster was on deck by lifeboats which made a lot of sense. My second muster was in the theater to watch a safety video. Going to the theater to watch a safety video makes sense. Going to the theater when you need to go to lifeboats does not. I did not realize that was where I actually needed to go. Miscommunication and misunderstandings are occurring already. This will not add to that.
  23. I don’t think you have dealt with many people in an emergency. I have. They WILL need clear instructions. Simply saying, oh, they should know what that signL meant and where to go based on a 15 minute safety drill on day one isn’t sufficient.
  24. yes! Exactly! Not everyone is fluent in English on a cruise. Do they hold musters in all possible languages? I imagine a video can be translated to just about any language and the information can be communicated clearly. Much better than someone struggling to understand a muster briefing and hoping the message go through in an emergency. if an American doesn’t understand plain English they didn’t understand the muster information anyway so they signal will be meaningless no matter what.
  25. but they still have to go to their muster station in this new process. So that hasn’t changed... We aren’t comparing this new process to the type of drill that professional crew would attend. We are comparing it to the way musters have been done on cruise ships for the last few decades. I’ve gone to several of these. I still don’t know the audible signal for going to the muster station. I’ve walked away from muster drills before without understanding where my muster station was. I’ve certainly walked away without understanding when and how I would get a life jacket. In my opinion, the muster drills as they have been were not really created with a true new cruiser in mind. There were facts about ‘mustering’ like ‘this place you are right now is where you should go in an emergency’ that they assumed people knew so didn’t say. I don’t think this new process will be better but I also don’t think it will be worse.
  • Create New...