Keith1010

You are not following what I have said One final time. if you have used all your credits by applying all of them to booked cruises they will NOT be reduced if you get money back from Moecker. If you have any sub credits Not Used and get money back from Moecker Crystal will verify with them how much you got back and refuse the UNUSED credits by that amount. I have said this several times. It is Crystal clear to me and most people get it. What are you not understanding?

it is you who is wrong. Not me. I say it for one simple reason. This is how it works. I verified this a couple of months ago with the head of Crystal when a lot of people had questions about how the program works. I clarified all aspects of the program as lots of people had questions. And I don’t make up things. in fact one of the earlier questions was would the use of the Vouchers impact your refund from Moecker and the answer is no. But once the payouts occur then unused vouchers will be adjusted. Crystal didn’t have to do any of this. But they did and many of us are appreciative of it.

That's correct. And when the payout comes then the unused vouchers will be adjusted based on the payout. Keith

Yes getting back on track is great. I looked at the site before responding the other day as to whether payouts have been made and it shows no payout as of yet to those guests who are owed money. I was always thinking October so we shall see. Keith

And back in 2010 we had to take their tour and the women had to go through a special line to return to the ship and were frisked. But I am the first to say discovery is key to travel so always best for each person to see it through their own eyes and make their own judgements. Keith

Nice to read everyone's comments. I found on our two cruises that some liked Oseteria, some were so so about it and some didn't care for it. No question that several people said they missed Prego. As Vince said restaurants evolve so let's see what happens. Just two more comments. World Cruises are a separate beast.Even Prego they would add a few items each segment and remove others. And my view of Specialty Restaurants. They are supposed to be special. In other words on a typical sailing they are meant for someone two visit once or twice per voyage for say a 12 day cruise. In its inception it was really one visit back in the early days. Great comments by those on board because in the end it is your opinion that matters. Keith

I remember several years ago on one of the world cruise one or maybe it was two guys wore that type of hat all the time. I don't lose any sleep about it. After all, I live in a state with a population of all cowboys and cowgirls and everyone owns a horse and if you believe that I will sell you the Brooklyn Bridge. In all seriousness I believe only baseball caps are not permitted but I could be wrong. Keith

Kudos to the Crystal Serenity Team. Keith https://www.seatrade-cruise.com/crew-crewing/sailors-society-cashes-crystal-serenity-crew-donation

I agree with you. I did provide feedback recently about the importance of getting the word out on any change as soon as it is made. They have done one part of this but I will go back and recommend that the notification goes out to both the TA's and the person(s) on the booking at the same time or at least on the same day. This will ensure everyone who needs to know is notified is on the same page. Keith

WIth the discussion of White Party we wore this on one of the two voyages we were on in August of this year. Keith

I was pleased that with the release of the 2025 I compiled the use of 2 entire voucher totaling 10 sub credits. I've never expected to get money back from the bankruptcy but if we do that will be great. There is also money I will never see. Lesson learned. I have taken steps to avoid that going forward. I would have made all of these bookings anyway. And the money from the vouchers was substantial. Keith

This is what I have learned. Itinerary changes are going to TAs. I think they need to go to TA’s and to guests Keith

Roy where did that cruise start and end? Keith.

For those of you who want the latest I recommend visiting the Moecker site. https://crystalcruiseclaims.com Keith

Great photo Kathie and this will give folks an idea of what people wear. Look forward to seeing the video and am enjoying your blog and posts. Coincidentally we were on Serenity the day that they would have the first White Night. We were there as visitors as we were visiting our daughter and family who were living in Sydney at the time. We saw Rob and Jim later that day after we departed the ship and possibly the next day. You can see some of the white decorations in the back. For those of you who know organist Hector Anne Marie is positing with his wife a good friend of ours and also another Paddle Tennis player.

They did and Celebrity did. Keith

Not guests who were owed money. Keith

Interesting thoughts. First, I didn't say you can't wear sports shoes. My point is one doesn't have to wear all white. I also don't judge anyone. I am one who consistently says when some people don't follow the evening attire that it doesn't bother me. I don't spend time complaining or worrying about that.I just worry about what I wear and I don't look around the room to identify who is not in the recommended attire. Some do. I don't.

The idea came from Crystals' VP of Entertainment and months Russ Started with Crystal. The first time for White Night was in February of 2018 when those on both the Symphony and Serenity World Cruise returned from a White Party Gala held while both ships were in Sydney. On the ship White Night was for all guests and from that moment forward it has continued. White Night now called White Party is very different than Azamara which features a buffet. A white night theme is not unique to Crystal or Azamara either. Keith

I have to say I prefer turning the clock back and not forward. Keith

Yes I know about White Night on Azamara but also know that it was not her idea to do this. In fact, she was already gone before it was first rolled out. Keith

No idea what you are talking about. The current VP of Entertainment came up with the idea for Crystal to go with this and it began on the night Symphony and Serenity were each dong World Cruises and were in Sydney. Keith

I wouldn't wear sports shoes. What I wear for the White Party I also wear earlier to dinner. No need to change. I wear white pants and a colored shirt but if you want to go all white that is fine. But I would just wear shoes. I usually wear something like top siders with the white pants or some other color similar to that. JMO. Keith

I wanted to note that the idea for a white night and now a white party came from the VP of Crystal Entertainment. It is not like they do on Azamara and he didn't get that idea from them. But I believe he did from another cruise line. Again, think of it as a mixer and another opportunity to socialize with your fellow guests and for those who enjoy dancing another opportunity to dance. And when you cruise it's OK to wear white even in the winter months no matter what anyone else tells you. Keith

Just want you to know that is incorrect. While many use One Word they are not the only Spa in town.I believe another one is Canyon Rock. Even one line uses two different companies. All of the people in the current spa on Serenity are new to Crystal and that is because some have left one world and others are on other ships. If someone is popular with the guests and wants to return to the same line usually that happens. And once in awhile even on Crystal (old and new) someone pushes products a bit much while others don't. Keith