We've taken probably 10 cruises with Celebrity, all Aqua class. Two TransAtlantics, Panama Canal, Alaska, Baltic, couple Meds and have had exactly one negative experience with the condition of the room. That was our first TransAtlantic, on Reflection. We walked in and found a storage drawer on the floor because of a broken slider, fingernail trimmings on the table and — wait for it — a pair of wadded up dirty underwear under the throw pillow on the couch. I had the room steward in there pronto, things were resolved and I didn't say another word about it to him or anybody else. I think today I'd take the hotel director on a tour of the room.