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Ken at the beach

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Everything posted by Ken at the beach

  1. Gratuities cannot be paid for pre cruise using OBC. OBC must be used for cruise planner purchases and gratuities are not in the cruise planner
  2. If it is not available in your cruise planner then the hack thread is useless. The hack thread is only helpful before someone has booked a cruise You can use it to compare prices for that ship on other dates but understand that those may be completely off what they will charge on your cruise. With getting 4 free drinks a day you will need to drink another 6-7 to "break even" on your package...that's everyday, including port days.
  3. I always tell people 72 hours however the actual time is prior to the manifest being submitted which can be sometime between 24 and 48 hours.
  4. Delayed by 2 weeks While we're working hard on completing our newest Icon Class ship, Star of the Seas, and after a review of the work that remains to be done, we're unfortunately forced to delay the ship's delivery date. As a result, we must cancel our inaugural 7-Night Eastern Caribbean & Perfect Day August 17th, 2025 sailing. We're truly sorry for the impact that this delay has had on your clients vacation plans. The time and effort your clients took to plan their cruise is important to us, so we've put together some alternate options that we hope will work for your clients and those in their party. Option 1: Automatically move to the NEW Star of the Seas inaugural sailing departing on August 31st, 2025. This is the first ever Star of the Seas sailing, and we want your clients to be a part of it!
  5. He will have no issues with wearing shorts and a polo shirt
  6. It doesn't matter one bit if you tell them they couldn't make it. No need to be deceitful
  7. I had the 3 night package. I made reservations for one night at Hibachi. They woukd not let me cancel and use one of my nights. I never tried pushing the issue, I just booked the other 3 nights at other restaurants. Not the end of the world that we ended up with another night of specialty dining.
  8. I tried that last Christmas on the Odyssey and it was not allowed
  9. Personally I wish Royal would invest the time and money on improving the food as they do on this unnecessary technology.
  10. It was previous posts by you based on your first hand knowledge of actually working at the port that gave me that insight to post what I did to address some incorrect information that had been posted. Thanks for your posts!
  11. Thanks for being part of the cheering squad. He had a blast that week. A bunch of great riders that soon became friends for the week.
  12. Call C&A. If they do not have one already created they will create one. 800 526 9723
  13. A passport is not required. As long as the last name of the child is the same as the parent then you do not need a notarized letter. A notarized letter is only required if you are not the legal guardian.
  14. It is how the cabins are constructed so that the bathrooms are side by side to save on the plumbing. The layout of the bed and sofa then alternates and only one of those configurations will have the ability to sleep 4. It's the same for all of Quantum and Oasis class ships, you won't find 2 cabins that sleep 4 that connect or are side by side
  15. Something tells me that a very large % of all those Pinnacle certificates will be redeemed on the Icon simply due to the price difference.
  16. Passports OR Birth certificates are required for guests 15 and under on a closed loop cruise departing from the US. Not both
  17. No issues, it can be moved. The obc should be adjusted accordingly if you change the length sailing or cabin category. Also, if you are going from one group into another group they will have to create a new booking number.
  18. Only the suite lounge will have a free cocktail hour
  19. While one original persons name must remain on the reservation they can be a no show at the pier and not actually sail.
  20. Gotcha. Yes, some of the TA's do seem to have some pretty large drops after final payment
  21. That is exactly their stratedgy. They are not about to start lowering the price.
  22. OP is in the UK and can't reprice which is why I said to book with a US TA.
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