Rare azbirdmom Posted May 22, 2018 #1 Share Posted May 22, 2018 Hello all. We have a relative who cruised with us a couple of years ago and he submitted the info to Princess to have Military OBC applied to that cruise. He has decided to join us on our next cruise to Alaska this summer. I have heard that you only need to submit the paperwork once and the Military OBC will be applied automatically to subsequent cruises. Is it truly automatic or will he have to ask our TA or Princess to apply it? If automatic, when will it appear in Payments & Credits in the CP? Link to comment Share on other sites More sharing options...
moki'smommy Posted May 22, 2018 #2 Share Posted May 22, 2018 It is supposed to be truly automatic and they keep the paperwork on file, so no need to re-submit. However, I'm that person who would call Princess if it doesn't show up in the cruise personalizer. It takes a week or two to appear after you submit the paperwork. For a repeat cruiser, it should be less than that. Link to comment Share on other sites More sharing options...
1Gizmo Posted May 22, 2018 #3 Share Posted May 22, 2018 I have a cruise in August and have the military obc. I just booked a TA for Nov 2019 and the military obc was put on it immediately before I was off the phone with Princess. Link to comment Share on other sites More sharing options...
dkitty Posted May 22, 2018 #4 Share Posted May 22, 2018 Hello all. We have a relative who cruised with us a couple of years ago and he submitted the info to Princess to have Military OBC applied to that cruise. He has decided to join us on our next cruise to Alaska this summer. I have heard that you only need to submit the paperwork once and the Military OBC will be applied automatically to subsequent cruises. Is it truly automatic or will he have to ask our TA or Princess to apply it? If automatic, when will it appear in Payments & Credits in the CP? My husband is a veteran and when I booked our cruise all of his information was in the Princess system and he was given the OBC Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted May 22, 2018 Author #5 Share Posted May 22, 2018 Thanks all. I will contact Princess. He booked last Friday and it's not appearing yet. Link to comment Share on other sites More sharing options...
TheRabbit Posted May 22, 2018 #6 Share Posted May 22, 2018 Thanks all. I will contact Princess. He booked last Friday and it's not appearing yet. When you booked him, did the TA have his member number or just a name? Link to comment Share on other sites More sharing options...
Akaicb Posted May 22, 2018 #7 Share Posted May 22, 2018 We applied for my husband back in 2014 and it took a couple of weeks for it to show up that first time on our cruise personalizer. Knock on wood, it has shown up in the payments and credit area for the last 2 cruises automatically. I normally see it after a day of booking the cruise. Link to comment Share on other sites More sharing options...
Rare azbirdmom Posted May 22, 2018 Author #8 Share Posted May 22, 2018 When you booked him, did the TA have his member number or just a name? Member number since she booked his last cruise. I just got off the phone with Princess. Our last cruise apparently was before they started saving the military status so that the Captain's Circle number would automatically trigger the OBC. So he needs to resubmit the documents. Back to the drawing board! Link to comment Share on other sites More sharing options...
ggprincess2004 Posted May 22, 2018 #9 Share Posted May 22, 2018 Member number since she booked his last cruise. I just got off the phone with Princess. Our last cruise apparently was before they started saving the military status so that the Captain's Circle number would automatically trigger the OBC. So he needs to resubmit the documents. Back to the drawing board! We went through that each time before they saved the record with the Captains Circle number, the hood news is they save it now, so this time and then it is automatic. Link to comment Share on other sites More sharing options...
nukesubsailor Posted May 22, 2018 #10 Share Posted May 22, 2018 I may be wrong but I believe that Princess ties the military benefit to a Captains' Circle loyalty club membership number. My brother in law recently made a booking that the military benefit did not show up several weeks after making the booking. He had the travel agent contact Princess with his membership number and the benefit credit showed on his personalizer right away. Link to comment Share on other sites More sharing options...
TheRabbit Posted May 22, 2018 #11 Share Posted May 22, 2018 Member number since she booked his last cruise. I just got off the phone with Princess. Our last cruise apparently was before they started saving the military status so that the Captain's Circle number would automatically trigger the OBC. So he needs to resubmit the documents. Back to the drawing board! Now you know! LOL Link to comment Share on other sites More sharing options...
caribill Posted May 23, 2018 #12 Share Posted May 23, 2018 Thanks all. I will contact Princess. He booked last Friday and it's not appearing yet. Your TA may have to check this out for you. Link to comment Share on other sites More sharing options...
Ron the Rev Posted May 23, 2018 #13 Share Posted May 23, 2018 We, the poor cousins, in the UK have to apply each and every time. Link to comment Share on other sites More sharing options...
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