nicknack Posted September 6, 2009 #1 Share Posted September 6, 2009 Anyone else having problems logging on to "my princess" or the cruise personalizer? Link to comment Share on other sites More sharing options...
Sea Hag Posted September 6, 2009 #2 Share Posted September 6, 2009 No me, since I was just there. Funny thing is that I often see people who're having problems with princess.com, but I never do. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted September 6, 2009 #3 Share Posted September 6, 2009 They usually shut it down for a time on weekends for maintenance. Link to comment Share on other sites More sharing options...
Rare Woobstr112G Posted September 6, 2009 #4 Share Posted September 6, 2009 All good when I tried to log on.....:):):) Bob Link to comment Share on other sites More sharing options...
Putterdude Posted September 6, 2009 #5 Share Posted September 6, 2009 I haven't had a problem, at least as recently as last night.:) Link to comment Share on other sites More sharing options...
ulcards99 Posted September 6, 2009 #6 Share Posted September 6, 2009 The only problem I have had is when I change my email address to one that I use currently, it always changes my email back to what it was previously a couple days after it was changed. I'm not quite sure why it keeps doing that... Link to comment Share on other sites More sharing options...
jimp1266 Posted September 6, 2009 #7 Share Posted September 6, 2009 I can not get in. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted September 6, 2009 #8 Share Posted September 6, 2009 Just signed in with no problem. Link to comment Share on other sites More sharing options...
jdm Posted September 6, 2009 #9 Share Posted September 6, 2009 Can't get in it Link to comment Share on other sites More sharing options...
nicknack Posted September 6, 2009 Author #10 Share Posted September 6, 2009 Just signed in with no problem. I get into princess.com with no problem, but not myprincess or the sign in. This happened to me once before on a weekend. But why would it be down, even for maintenance, for some but not others? I tried my other brousers, didn't work for my princess, but every other site I ever use is up and working. Link to comment Share on other sites More sharing options...
kwahl1 Posted September 6, 2009 #11 Share Posted September 6, 2009 Just printed my itenerary. No problems. 9/23 here we come! Link to comment Share on other sites More sharing options...
Tedirene Posted September 6, 2009 #12 Share Posted September 6, 2009 Just logged on to both cruise personaliser and my princess without problems Link to comment Share on other sites More sharing options...
cherylandtk Posted September 6, 2009 #13 Share Posted September 6, 2009 Have not been able to log into My Princess all day, princess.com is fine. Link to comment Share on other sites More sharing options...
jimp1266 Posted September 6, 2009 #14 Share Posted September 6, 2009 I just called Princess and the help desk doesn't think a problem exists. I tried to explain that others are reporting the same issue on a message board but I think it fell on deaf ears. It may be helpful if other also reported the problem. Link to comment Share on other sites More sharing options...
jimp1266 Posted September 6, 2009 #15 Share Posted September 6, 2009 OK, I was able to get the page to load with my IPhone. I'm now thinking this is an ISP issue, Comcast is my provider. Is this true of other people having this issue? Link to comment Share on other sites More sharing options...
ShipShapeinFL Posted September 6, 2009 #16 Share Posted September 6, 2009 I just tried and couldn't get onto My Princess. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted September 6, 2009 #17 Share Posted September 6, 2009 I just called Princess and the help desk doesn't think a problem exists. I tried to explain that others are reporting the same issue on a message board but I think it fell on deaf ears. It may be helpful if other also reported the problem. Call again you will get a different answer. :D Link to comment Share on other sites More sharing options...
nicknack Posted September 6, 2009 Author #18 Share Posted September 6, 2009 I called, and they "heard" about the problem. She said call back on Monday because their IT Department is closed on weekends. Probably won't be until Tuesday. Great way to run a business! Link to comment Share on other sites More sharing options...
nicknack Posted September 6, 2009 Author #19 Share Posted September 6, 2009 OK, I was able to get the page to load with my IPhone. I'm now thinking this is an ISP issue, Comcast is my provider. Is this true of other people having this issue? I'm also Comcast, and I thought that too. But I can't imagine why it would be just one web site. I thought perhaps it was a problem with Comcast's DNS servers, but I tried using non-Comcast DNS servers with the same problem. Link to comment Share on other sites More sharing options...
jimp1266 Posted September 6, 2009 #20 Share Posted September 6, 2009 Too funny, I too switched to OpenDNS thinking it was the same issue with no joy. Link to comment Share on other sites More sharing options...
cherylandtk Posted September 6, 2009 #21 Share Posted September 6, 2009 Maybe its another IE 8 problem.... Link to comment Share on other sites More sharing options...
nicknack Posted September 6, 2009 Author #22 Share Posted September 6, 2009 Maybe its another IE 8 problem.... First thing I tried to do was Firefox and Google's Chrome. Same problem. Link to comment Share on other sites More sharing options...
UnVrYaN Posted September 6, 2009 #23 Share Posted September 6, 2009 I called, and they "heard" about the problem. She said call back on Monday because their IT Department is closed on weekends. Probably won't be until Tuesday. Great way to run a business! Don't take this the wrong way, but what is so important that it can't wait until Tuesday anyway? You were able to speak to someone from princess on the phone, so couldn't they have helped you had you needed anything? Just trying to understand... Link to comment Share on other sites More sharing options...
nicknack Posted September 6, 2009 Author #24 Share Posted September 6, 2009 Don't take this the wrong way, but what is so important that it can't wait until Tuesday anyway? You were able to speak to someone from princess on the phone, so couldn't they have helped you had you needed anything? Just trying to understand... Nothing urgent at all. They can take their time; I don't leave until December. I just think it's an interesting computer problem to have just one web site down for some and not others. I'm curious to know the answer. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted September 6, 2009 #25 Share Posted September 6, 2009 I called, and they "heard" about the problem. She said call back on Monday because their IT Department is closed on weekends. Probably won't be until Tuesday. Great way to run a business! By Tuesday it will be fine. :o Link to comment Share on other sites More sharing options...
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