MightyQuinn Posted May 10, 2010 #1 Share Posted May 10, 2010 I just completed a post-cruise survey that I received from Azamara asking about our recent experience aboard Journey. Wow! What an impressive survey. Very comprehensive. It took me 40 minutes to complete without any interruptions! In addition to the usual tick the boxes, there were sections to describe how Azamara could create a better cruise experience, as well as to compare Azamara with other cruise lines that we recently sailed. They wanted to know what they did right, as well as areas for improvement. I think it’s very encouraging that Azamara is soliciting such detailed feedback from past customers. Link to comment Share on other sites More sharing options...
Paulchili Posted May 10, 2010 #2 Share Posted May 10, 2010 I just completed a post-cruise survey that I received from Azamara asking about our recent experience aboard Journey. Wow! What an impressive survey. Very comprehensive. It took me 40 minutes to complete without any interruptions! In addition to the usual tick the boxes, there were sections to describe how Azamara could create a better cruise experience, as well as to compare Azamara with other cruise lines that we recently sailed. They wanted to know what they did right, as well as areas for improvement. I think it’s very encouraging that Azamara is soliciting such detailed feedback from past customers. This is a definitive step in the right direction and I would like to believe that they intend to listen to their clients. Link to comment Share on other sites More sharing options...
Andy Posted May 10, 2010 #3 Share Posted May 10, 2010 I just completed a post-cruise survey that I received from Azamara asking about our recent experience aboard Journey. Wow! What an impressive survey. Very comprehensive. It took me 40 minutes to complete without any interruptions! In addition to the usual tick the boxes, there were sections to describe how Azamara could create a better cruise experience, as well as to compare Azamara with other cruise lines that we recently sailed. They wanted to know what they did right, as well as areas for improvement. I think it’s very encouraging that Azamara is soliciting such detailed feedback from past customers. Hi MightyQuinn ! Thanks for sharing your experience with us. It's great to hear that Azamara is asking past Guests for feedback, and as Paulchili said, it's a step in the right direction. Link to comment Share on other sites More sharing options...
Kini12 Posted May 11, 2010 #4 Share Posted May 11, 2010 I just completed a post-cruise survey that I received from Azamara asking about our recent experience aboard Journey. Wow! What an impressive survey. Very comprehensive. It took me 40 minutes to complete without any interruptions! In addition to the usual tick the boxes, there were sections to describe how Azamara could create a better cruise experience, as well as to compare Azamara with other cruise lines that we recently sailed. They wanted to know what they did right, as well as areas for improvement. I think it’s very encouraging that Azamara is soliciting such detailed feedback from past customers. Just completed mine last night and it took me about the same length of time. Link to comment Share on other sites More sharing options...
vincent15 Posted May 12, 2010 #5 Share Posted May 12, 2010 Was it by e-mail or snail mail? Link to comment Share on other sites More sharing options...
Jade13 Posted May 12, 2010 #6 Share Posted May 12, 2010 Was it by e-mail or snail mail? email Link to comment Share on other sites More sharing options...
Kini12 Posted May 12, 2010 #7 Share Posted May 12, 2010 Was it by e-mail or snail mail? E mail Link to comment Share on other sites More sharing options...
MightyQuinn Posted May 12, 2010 Author #8 Share Posted May 12, 2010 Was it by e-mail or snail mail? Our survey arrived by e-mail approximately 2 weeks after we disembarked Journey. Link to comment Share on other sites More sharing options...
argybargy Posted May 21, 2013 #9 Share Posted May 21, 2013 We seem to have 'lost' our post cruise survey from our email in-box before we got to complete it! Does anyone know who we contact or how to request another one? Link to comment Share on other sites More sharing options...
ellbon Posted May 22, 2013 #10 Share Posted May 22, 2013 never seen one- so they do not give them to all people. like to stop loud TV's at night and stop people on the jogging track from 11 pm to about 9 am.. those runners wake me up. Link to comment Share on other sites More sharing options...
kikki21 Posted May 22, 2013 #11 Share Posted May 22, 2013 That's a great idea! I had an email questionnaire after my Jade cruise. Please write a review on the CC boards and include pics! Link to comment Share on other sites More sharing options...
Bill Leiber Posted May 22, 2013 #12 Share Posted May 22, 2013 We seem to have 'lost' our post cruise survey from our email in-box before we got to complete it! Does anyone know who we contact or how to request another one? Hello Argybargy - I'm checking with our marketing team in Miami on the best way for you to be able to complete your survey. Please stand by for my response and thank you for vacationing with Azamara. Best regards, Bill Leiber __________________ Chief Blogging Officer* Azamara Club Cruises (*CBO is an authorized and compensated representative of ACC) Link to comment Share on other sites More sharing options...
argybargy Posted May 23, 2013 #13 Share Posted May 23, 2013 Bill Much appreciated and we look forward to hearing back from someone in Azamara soon! [Oh to be in Miami though, after our UK constant grey skies!!] Link to comment Share on other sites More sharing options...
lunicorn Posted May 23, 2013 #14 Share Posted May 23, 2013 Just completed ours . We had 1 problem we were asked experience of breakfast and lunchtime in mdr we only used evening( seperate question section) but couldnt bypass without answers, no n/a box.:confused: I would take a guess that as with all Azamara would be excellent but I ticked poor hopefully they understood.;) Link to comment Share on other sites More sharing options...
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