The great towel rip off

[Ocean Boy]

Do the ships have a separate person to check the mini-bar or is it left up to the room steward? I always thought it was an additional job for the room steward to check to see if anything had been consumed since they were the only ones who knew it had been emptied.

 

Tucker in Texas

 

It used to be part of the cabin steward's job. However, a while ago there was some discussion here about how that responsibility was given over to another department. There was some concern on these boards because now it meant another person having regular access to the cabins in addition to the steward. It was felt that the less people going in and out of the cabins the better.

[cruisinfanatic]

This summer on the Allure I went to check out 2 more towels and they said I already had the MAX number of towels checked out. (we already had 2) But based on what his computer said we had 4 checked out two each. I had to spend 15-20 mins of my seas day debating the number of towels we had checked out. So now when I return my towels I always reconfirm with the towel guy that I have zero checked out RIGHT?!?

You only have to return towels once the whole cruise. At the end

The rest of the time, you just exchange

[negc]

You only have to return towels once the whole cruise. At the end

The rest of the time, you just exchange

 

That's exactly how we handle the situation and have no problems.

[cruisinfanatic]

That is precisely why we use American Express. Dispute the charges.

You don't dispute charges until you exhaust dealing with the source

[nolimits]

I love the woman in a different thread disputing the comp robes she took home and then was charged people pointed out the for use on board clause .her ans was yes I used my comp robe on board LOL