Just noticed TA changed our cabins!!!

[tab1220]

Thank you ;)

 

exactly what she said

[yj2cute]

Perhaps you're correct,however it's not what I requested nor paid for. We still have 2 cabins so we'll make the best out of what we have as I said before.

 

Thanks for all of your help.:)

 

6545 & 6546 may not have been what you requested and paid for, but what you originally paid for had the kids cabin on the opposite side of the ship. YOu said that that would not have been acceptable to you. Therefore a change from what you originally paid for was in order and although not perfect, those 2 cabins would have been a big improvement.

[smltwngrl76]

I just read back over pretty much this entire thread, trying to make some sense of it. I just feel like a few key details might be missing, and although I know I'll probably get crucified by saying so, I honestly feel like the TA was trying to do her best to make sense of an odd request.

 

Rooms originally booked and paid for were 6535 (a quad interior where they planned to put the kids), and 6164 (an OV balcony for the parents, clear across the ship). OP says this is a fine setup as kids are mature.

 

When final payment was made, RCCL (somehow) notices that the setup isn't appropriate and changes the rooms to 6545 (an interior that sleeps 2) and 6546 (an OV balcony that sleeps 3). I am guessing that someone (either the TA or RCCL) assumed the parents would want the 7-yr-old in their room with them, and based on RCCL rules they put the older children in the interior room across the hall. Sounds ideal, but OP is irate.

 

So, clearly, the issue is that the OP and her husband want their OV balcony to themselves and want the kids elsewhere. All opinions aside, is that not what it boils down to? They were offered a family OV balcony but passed it up. There were very nice connecting rooms at one point that would have only been $400 more (and at one point the TA supposedly offered $400?) but these were also passed up.

 

Now, after MUCH aggravation on all fronts, they end up in 8443 (an interior that sleeps 3) and 8174 (an OV balcony that sleeps 2), albeit they are a bit far apart. Is this not the exact setup that the OP originally had, was happy with, paid for, and got irate that it got changed? So why is it a tragedy now? She ended up with the same situation that she originally thought she was going to have, and for no more money.

 

Sorry, but some pieces are missing here.

[outtoseacruise]

I just read back over pretty much this entire thread, trying to make some sense of it. I just feel like a few key details might be missing, and although I know I'll probably get crucified by saying so, I honestly feel like the TA was trying to do her best to make sense of an odd request.

 

Rooms originally booked and paid for were 6535 (a quad interior where they planned to put the kids), and 6164 (an OV balcony for the parents, clear across the ship). OP says this is a fine setup as kids are mature.

 

When final payment was made, RCCL (somehow) notices that the setup isn't appropriate and changes the rooms to 6545 (an interior that sleeps 2) and 6546 (an OV balcony that sleeps 3). I am guessing that someone (either the TA or RCCL) assumed the parents would want the 7-yr-old in their room with them, and based on RCCL rules they put the older children in the interior room across the hall. Sounds ideal, but OP is irate.

 

So, clearly, the issue is that the OP and her husband want their OV balcony to themselves and want the kids elsewhere. All opinions aside, is that not what it boils down to? They were offered a family OV balcony but passed it up. There were very nice connecting rooms at one point that would have only been $400 more (and at one point the TA supposedly offered $400?) but these were also passed up.

 

Now, after MUCH aggravation on all fronts, they end up in 8443 (an interior that sleeps 3) and 8174 (an OV balcony that sleeps 2), albeit they are a bit far apart. Is this not the exact setup that the OP originally had, was happy with, paid for, and got irate that it got changed? So why is it a tragedy now? She ended up with the same situation that she originally thought she was going to have, and for no more money.

 

Sorry, but some pieces are missing here.

 

328 Posts from watching this spin out of control and finally someone who make sense. Thank you.

Out of the other 327 Posts something has to be missing?

[yj2cute]

I just read back over pretty much this entire thread, trying to make some sense of it. I just feel like a few key details might be missing, and although I know I'll probably get crucified by saying so, I honestly feel like the TA was trying to do her best to make sense of an odd request.

 

Rooms originally booked and paid for were 6535 (a quad interior where they planned to put the kids), and 6164 (an OV balcony for the parents, clear across the ship). OP says this is a fine setup as kids are mature.

 

When final payment was made, RCCL (somehow) notices that the setup isn't appropriate and changes the rooms to 6545 (an interior that sleeps 2) and 6546 (an OV balcony that sleeps 3). I am guessing that someone (either the TA or RCCL) assumed the parents would want the 7-yr-old in their room with them, and based on RCCL rules they put the older children in the interior room across the hall. Sounds ideal, but OP is irate.

 

So, clearly, the issue is that the OP and her husband want their OV balcony to themselves and want the kids elsewhere. All opinions aside, is that not what it boils down to? They were offered a family OV balcony but passed it up. There were very nice connecting rooms at one point that would have only been $400 more (and at one point the TA supposedly offered $400?) but these were also passed up.

 

Now, after MUCH aggravation on all fronts, they end up in 8443 (an interior that sleeps 3) and 8174 (an OV balcony that sleeps 2), albeit they are a bit far apart. Is this not the exact setup that the OP originally had, was happy with, paid for, and got irate that it got changed? So why is it a tragedy now? She ended up with the same situation that she originally thought she was going to have, and for no more money.

 

Sorry, but some pieces are missing here.

 

I wont crucify you, as I basically said the same thing.

 

Sent from my DROID2 using Tapatalk

[tab1220]

It appears that a few people on here would like to get into a spitting contest with me, which isn't going to happen as that's not my personality. But since you need clarification I'll give you that.

 

When I originally booked this cruise I explained to the TA that this is a B-day/Christmas surprise for my children, so I wanted them to have the freedom and luxury of their own cabin yet still be close to me. We were under the agreement that the 17,15 &7yo would be placed in(what I paid for)triple interior. Myself and hubby in an ov balc(again what I paid for)

 

 

When she sent over the confirmation, the first thing I noticed was she had Dh and 7yo in the ov balc and myself and the 2 teens in the interior. Without looking at the cabin numbers, I called her back and told her that I would like this to be changed. She said it was no"biggie"and to just flip flop when we get on the ship. I told her that I wouldn't be comfortable doing this and to please place the names on the booking as they should

go.

 

 

3 days later I recieved another confirmation with the names set up the same way still and the cabin numbers changed PLUS an increase of $104. This is why I didn't except this booking. The TA blamed RCCL for changing the cabin numbers.

 

 

I came here to vent and get some clarification on the situation from veteran cruisesr who could be of some assistance.

 

Hope this fills in all the missing pieces for you :)

 

As far as your comment that DH and I wanted to be "away" from our kids. I'll give you a little bit of history behind me. I'm the mother of 6 children. 26(mechanical engineer)25(Army officer)24(RN) 17&15(honor roll students,and a 7 year which I'm praying I'll live long enough to see him become President. Mind you, I raised and continue to raise my children while defending for my(and YOUR)country. I also have 3 grandchildren who spend almost every moment with me at my request.

 

ALL of my children were planned so there will NEVER come a day that anyone will hear me say that I want my children to be away from me. I chose to surprise them with their own cabin as a gift so they would feel even more special than they are.

 

The reason why I'm fighting so hard and became as you say"irate"is because I want my children close to me on this cruise.

 

I hope this gives you some clarification, fills in all your"missing pieces and gives you a clearer picture of who you think I am.

 

Have a blessed day,

[jdvmd]

It appears that a few people on here would like to get into a spitting contest with me, which isn't going to happen as that's not my personality. But since you need clarification I'll give you that.

 

When I originally booked this cruise I explained to the TA that this is a B-day/Christmas surprise for my children, so I wanted them to have the freedom and luxury of their own cabin yet still be close to me. We were under the agreement that the 17,15 &7yo would be placed in(what I paid for)triple interior. Myself and hubby in an ov balc(again what I paid for)

 

 

When she sent over the confirmation, the first thing I noticed was she had Dh and 7yo in the ov balc and myself and the 2 teens in the interior. Without looking at the cabin numbers, I called her back and told her that I would like this to be changed. She said it was no"biggie"and to just flip flop when we get on the ship. I told her that I wouldn't be comfortable doing this and to please place the names on the booking as they should

go.

 

 

3 days later I recieved another confirmation with the names set up the same way still and the cabin numbers changed PLUS an increase of $104. This is why I didn't except this booking. The TA blamed RCCL for changing the cabin numbers.

 

 

I came here to vent and get some clarification on the situation from veteran cruisesr who could be of some assistance.

 

Hope this fills in all the missing pieces for you :)

 

As far as your comment that DH and I wanted to be "away" from our kids. I'll give you a little bit of history behind me. I'm the mother of 6 children. 26(mechanical engineer)25(Army officer)24(RN) 17&15(honor roll students,and a 7 year which I'm praying I'll live long enough to see him become President. Mind you, I raised and continue to raise my children while defending for my(and YOUR)country. I also have 3 grandchildren who spend almost every moment with me at my request.

 

ALL of my children were planned so there will NEVER come a day that anyone will hear me say that I want my children to be away from me. I chose to surprise them with their own cabin as a gift so they would feel even more special than they are.

 

The reason why I'm fighting so hard and became as you say"irate"is because I want my children close to me on this cruise.

 

I hope this gives you some clarification, fills in all your"missing pieces and gives you a clearer picture of who you think I am.

 

Have a blessed day,

 

I hope the TA gave you the military discount.

[tab1220]

It wasn't available but I did recieve a TN rate.

 

Here's a quick update for all who are interested:

 

Just off the phone with the new TA,Deb. She just sent me another paid in full invoice from RCCL. She said there was a little over $50 left on my booking due to my first TAs mistake so they took it from her pay.

 

She also asked if I would switch my booking over to her. If so she would like me to send her an email requesting this and she will send to her customer relations dept.

She has also given us $75 obc per cabin,2 soda cards,2 passes for up to 4 people at Johnny Rockets and free priority check in. She says she feels bad that we were treated this way and just wants to help. She has also offered to rent us a car one way from Miami to FLL.

 

 

She will continue to call RCCL to see if they will be willing to move some people around so that she can try to find a triple close to our oc balc.

 

It's nice to hear her say this, however I'm still leary. I'll just put it in God's hands and see what happens. If all else fails, I still have a bunch of free credits and 2 cabins...

[retiredgram]

Been following since the beginning. Sounds like the new TA, Deb, is going all out to help you. Have a great cruise and let us all know how it turns out.

[reallyitsmema]

It wasn't available but I did recieve a TN rate.

 

Here's a quick update for all who are interested:

 

Just off the phone with the new TA,Deb. She just sent me another paid in full invoice from RCCL. She said there was a little over $50 left on my booking due to my first TAs mistake so they took it from her pay.

 

She also asked if I would switch my booking over to her. If so she would like me to send her an email requesting this and she will send to her customer relations dept.

She has also given us $75 obc per cabin,2 soda cards,2 passes for up to 4 people at Johnny Rockets and free priority check in. She says she feels bad that we were treated this way and just wants to help. She has also offered to rent us a car one way from Miami to FLL.

 

 

She will continue to call RCCL to see if they will be willing to move some people around so that she can try to find a triple close to our oc balc.

 

It's nice to hear her say this, however I'm still leary. I'll just put it in God's hands and see what happens. If all else fails, I still have a bunch of free credits and 2 cabins...

How can you switch your booking over to her if you are after final payment? Is RCL going to make an exception? Hopefully, she pointed out the form you will need to transfer the booking though you will need to wait until the original TA gets back as she needs to sign the form to release the booking.

[CruisinManiac]

Dont see how that would help......if the OP said (for instance) Orlando,FL,there are so many agents....no way of pin pointing one.

 

No, but there are some in other states where cruise specialist are not as plentiful.

 

Original TA left on her honeymoon yesterday.

 

If TA is young enough to be on a honeymoon, I guess that rules out dementia. :D However, having recently been through the wedding of my daughter, planning a wedding and honeymoon can sure play havoc on one's mind. :rolleyes: :eek:

 

OP - Hope you get this resolved and can enjoy your cruise. If I were in the same situation and the staterooms were still that far apart, I would let your7 year old go to bed with the big kids, and when you returned from a night out, carry him over to your stateroom for the night. You wouldn't want anything to happen to our future President. ;)

 

WOW, just read the update. Sounds like you are finally getting somewhere. I also see where you live in TN. I am too!

[tab1220]

The original TA has already recived her commision from this so don't see why she wouldn't want to release it to someone else. This booking is staying with hthe company just a different TA who has been dealing with RCCL since yesterday with no conflicts.

 

 

How can you switch your booking over to her if you are after final payment? Is RCL going to make an exception? Hopefully, she pointed out the form you will need to transfer the booking though you will need to wait until the original TA gets back as she needs to sign the form to release the booking.

[LovesCruising]

I am going by what the OP has said in this thread.

 

If you go back even further, she said the original TA is an independent and corporate can do nothing because of that. She has also said that the original TA has no assistant who is assigned to watch her bookings. She has also said that corporate is dealing with it as well as multiple departments within RCL.

 

I know its confusing however I am getting the impression the TA that is now helping the OP is doing the original TA a favor as the original TA is now away on her honeymoon.

 

The difference would be about $1400 according to what the OP paid for that triple.....and when before it was mentioned they could move to connecting BW cabins for $400,the OP stated they did not want to spend anymore $$$

 

 

I know the OP didn't want to spend additional money - however it was an ideal solution, ajoining cabins right next to each other. You never know what someone will end up deciding to do and this entire thing has been such a mess.

 

and you think they dont care if 3 kids(inc a 7 yr old) are in a cabin not even within eyesight of the parents cabin??:confused:

 

I am saying it happens all the time. Normally, I would be very uncomfortable with children being alone in a cabin however there is a 17 year old who OP says is very responsible and both girls are very protective of their younger 7 year old brother. They are also planning on doing alot of family activity together, possibly younger child could go to kids club so teenagers get some freedom and there is also babysitting. May not be ideal but could work.

 

I hope the TA gave you the military discount.

 

No military discount available for this sailing.

[Syran]

We were under the agreement that the 17,15 &7yo would be placed in(what I paid for)triple interior. Myself and hubby in an ov balc(again what I paid for)

 

 

When she sent over the confirmation, the first thing I noticed was she had Dh and 7yo in the ov balc and myself and the 2 teens in the interior. Without looking at the cabin numbers, I called her back and told her that I would like this to be changed.

 

While I'm glad you can still go on your cruise, and in a setup similar to what you had before, I think what you posted above is the initial cause of the problem.

 

By attempting to change the names prior to getting on board, you ran into the issue of your children not being old enough.

 

What is Royal Caribbean International's Age Policy?

No Guest younger than the age twenty-one (21) will be assigned to a stateroom unless accompanied in the same stateroom by an adult twenty-one (21) years old or older. A guest's age is established upon the first date of sailing.

 

This age limit will be waived for children sailing with their parents or guardians in connecting staterooms; for underage married couples; and for active duty members of the United States or Canadian military.

Certain other restrictions and conditions will apply; such as compliance with the age twenty-one (21) alcohol policy' date=' and proof of marriage for underage couples or proof of active duty military status.required).[/quote']

 

Most people get this around this as the TA mentioned, by moving cabins once on board. I'm willing to bet that when she went to change names, it caused the cabins to have to change in order to meet the cruise lines policy; and somehow, went south in a really bad way. :(

[LovesCruising]

I know its confusing however I am getting the impression the TA that is now helping the OP is doing the original TA a favor as the original TA is now away on her honeymoon.

 

 

 

I am saying it happens all the time. Normally, I would be very uncomfortable with children being alone in a cabin however there is a 17 year old who OP says is very responsible and both girls are very protective of their younger 7 year old brother. They are also planning on doing alot of family activity together, possibly younger child could go to kids club so teenagers get some freedom and there is also babysitting. May not be ideal but could work.

 

 

 

No military discount available for this sailing.

 

Sorry I think Ive made a mess of the above post and editing is not helping - time to step back I think;):)

[tab1220]

Thank you. As I said before, this is our"family"cruise so mom and dad will behave and not change our identities as we do on our "adult" cruises. We want to spend every moment with our kids as we haven't been able to do this alot. So we'll be turning in late but at the same time and taking "Mr President" to our cabin for the night. :D

 

WOW! Nice to see a fellow Tennesseean on board!

 

OP - Hope you get this resolved and can enjoy your cruise. If I were in the same situation and the staterooms were still that far apart, I would let your7 year old go to bed with the big kids, and when you returned from a night out, carry him over to your stateroom for the night. You wouldn't want anything to happen to our future President. ;)

 

WOW, just read the update. Sounds like you are finally getting somewhere. I also see where you live in TN. I am too!

[smltwngrl76]

It appears that a few people on here would like to get into a spitting contest with me, which isn't going to happen as that's not my personality. But since you need clarification I'll give you that.

 

When I originally booked this cruise I explained to the TA that this is a B-day/Christmas surprise for my children, so I wanted them to have the freedom and luxury of their own cabin yet still be close to me. We were under the agreement that the 17,15 &7yo would be placed in(what I paid for)triple interior. Myself and hubby in an ov balc(again what I paid for)

 

 

When she sent over the confirmation, the first thing I noticed was she had Dh and 7yo in the ov balc and myself and the 2 teens in the interior. Without looking at the cabin numbers, I called her back and told her that I would like this to be changed. She said it was no"biggie"and to just flip flop when we get on the ship. I told her that I wouldn't be comfortable doing this and to please place the names on the booking as they should

go.

 

 

3 days later I recieved another confirmation with the names set up the same way still and the cabin numbers changed PLUS an increase of $104. This is why I didn't except this booking. The TA blamed RCCL for changing the cabin numbers.

 

 

I came here to vent and get some clarification on the situation from veteran cruisesr who could be of some assistance.

 

Hope this fills in all the missing pieces for you :)

 

As far as your comment that DH and I wanted to be "away" from our kids. I'll give you a little bit of history behind me. I'm the mother of 6 children. 26(mechanical engineer)25(Army officer)24(RN) 17&15(honor roll students,and a 7 year which I'm praying I'll live long enough to see him become President. Mind you, I raised and continue to raise my children while defending for my(and YOUR)country. I also have 3 grandchildren who spend almost every moment with me at my request.

 

ALL of my children were planned so there will NEVER come a day that anyone will hear me say that I want my children to be away from me. I chose to surprise them with their own cabin as a gift so they would feel even more special than they are.

 

The reason why I'm fighting so hard and became as you say"irate"is because I want my children close to me on this cruise.

 

I hope this gives you some clarification, fills in all your"missing pieces and gives you a clearer picture of who you think I am.

 

Have a blessed day,

 

 

First of all, from one fully military family to another, happy late Veteran's Day. Unfortunately, I still don't understand how this was entirely the TA's mistake.

 

No matter what the reasoning behind it, the fact remains that the priority was to have the kids in a separate cabin. Thank you for confirming that.

 

You've also confirmed that the TA had you set up in the rooms that you wanted, while having the reservations appear the way they needed to for RCCL. Perhaps the TA should have been more clear that this was the way it "MUST" be done. When you insisted she put the actual names on the cabins where people would be sleeping, she apparently complied by contacting RCCL to look into that possibility, and this is most likely when RCCL insisted that if that were going to be the case, you needed more appropriate rooms.

 

It actually does help fill in some of the pieces, thank you. And honestly the questions in my mind have nothing to do with who you are. I truly just don't understand how it's the TA's fault.

 

I do think I better understand now that the whole issue is that you weren't aware that you'd be able to just get on board and let whoever sleep wherever they wanted. You wanted the appropriate names to be on the actual cabins they were sleeping in. But honestly, you are now in the same exact situation you were in from the start. You do have the rooms you were after, and by the sounds of it, you will be able to swap whoever into whichever room after on board.

[LovesCruising]

While I'm glad you can still go on your cruise, and in a setup similar to what you had before, I think what you posted above is the initial cause of the problem.

 

By attempting to change the names prior to getting on board, you ran into the issue of your children not being old enough.

 

 

 

Most people get this around this as the TA mentioned, by moving cabins once on board. I'm willing to bet that when she went to change names, it caused the cabins to have to change in order to meet the cruise lines policy; and somehow, went south in a really bad way. :(

 

Ok - one more post:eek:

I think you could be absolutely correct

It is very commond to place 1 adult in each cabin with children and make the switch once on board

When the OP didn't understand why the TA originally did this and requested the correct names be placed on the booking - the TA should have explained to the TA WHY she had it set up that way. In all probability - if she had - this mess would never be taking place now.

And BTW - I believe somewhere OP said Royal denies making the change:confused:

[tab1220]

Not putting all of the blame on the TA,however she should've been more honest and not continue to lie to cover another lie.

 

This is all water under the bridge as far as I'm concerned. We are where we're gonna be and that's settled and fine with me.

 

It's after 5 here which means I'm late for my daily glass of wine :D

 

Happy Veterans Day to you as well!

 

 

 

 

First of all, from one fully military family to another, happy late Veteran's Day. Unfortunately, I still don't understand

 

how this was entirely the TA's mistake.

 

No matter what the reasoning behind it, the fact remains that the priority was to have the kids in a separate cabin. Thank you for confirming that.

 

You've also confirmed that the TA had you set up in the rooms that you wanted, while having the reservations appear the way they needed to for RCCL. Perhaps the TA should have been more clear that this was the way it "MUST" be done. When you insisted she put the actual names on the cabins where people would be sleeping, she apparently complied by contacting RCCL to look into that possibility, and this is most likely when RCCL insisted that if that were going to be the case, you needed more appropriate rooms.

 

It actually does help fill in some of the pieces, thank you. And honestly the questions in my mind have nothing to do with who you are. I truly just don't understand how it's the TA's fault.

 

I do think I better understand now that the whole issue is that you weren't aware that you'd be able to just get on board and let whoever sleep wherever they wanted. You wanted the appropriate names to be on the actual cabins they were sleeping in. But honestly, you are now in the same exact situation you were in from the start. You do have the rooms you were after, and by the sounds of it, you will be able to swap whoever into whichever room after on board.

[tab1220]

Royal has denied making the change each time. They said the booking was always set up with one adult in each cabin so they would not have had a reason to change my cabin numbers. If they did, they would have contacted the TA before doing so.

[reallyitsmema]

The original TA has already recived her commision from this so don't see why she wouldn't want to release it to someone else. This booking is staying with hthe company just a different TA who has been dealing with RCCL since yesterday with no conflicts.

Maybe one of the TA's that have been following this thread will chime in but I don't think you will be able to transfer to the new TA without authorization from the original TA unless RCI steps in.

 

Hope you can rid yourself of her but I don't see it being that easy.

 

edit to add link to form

 

http://www.royalcaribbean.com/content/en_US/pdf/TA_TransferForm.pdf

[Wilda]

When she sent over the confirmation, the first thing I noticed was she had Dh and 7yo in the ov balc and myself and the 2 teens in the interior. Without looking at the cabin numbers, I called her back and told her that I would like this to be changed. She said it was no"biggie"and to just flip flop when we get on the ship. I told her that I wouldn't be comfortable doing this and to please place the names on the booking as they should

go.

 

 

3 days later I recieved another confirmation with the names set up the same way still and the cabin numbers changed PLUS an increase of $104. This is why I didn't except this booking. The TA blamed RCCL for changing the cabin numbers.

 

OP this has been the problem all along. You were asking your TA to do something that is against RCI policy. There has to be an adult in each room and when you received your confirmation you asked for it to be changed and to have the adults in one cabin and the three minor children in their own cabin. Ain't gonna happen. It is against RCI policy to have minors in a room without an adult. Period. If you had just left it alone and agreed to have your husband in one room (on paper) and you in the other room (on paper) this would have never become the issue that has occurred. You could have simply boarded the ship and asked for different room keys and no one would have been the wiser.

 

Sorry and I'm probably in the minority here but the only original issue I see with the TA is they should have explained the RCI adult/minor children in cabin policy. It seems to have spiraled after that:( It's really too bad that you were not able to get advice from your TA or the CC support group before you asked the TA to change the cabins back, which started this whole debacle:eek:

[bajathree]

First of all, from one fully military family to another, happy late Veteran's Day. Unfortunately, I still don't understand how this was entirely the TA's mistake.

 

No matter what the reasoning behind it, the fact remains that the priority was to have the kids in a separate cabin. Thank you for confirming that.

 

You've also confirmed that the TA had you set up in the rooms that you wanted, while having the reservations appear the way they needed to for RCCL. Perhaps the TA should have been more clear that this was the way it "MUST" be done. When you insisted she put the actual names on the cabins where people would be sleeping, she apparently complied by contacting RCCL to look into that possibility, and this is most likely when RCCL insisted that if that were going to be the case, you needed more appropriate rooms.

 

It actually does help fill in some of the pieces, thank you. And honestly the questions in my mind have nothing to do with who you are. I truly just don't understand how it's the TA's fault.

 

I do think I better understand now that the whole issue is that you weren't aware that you'd be able to just get on board and let whoever sleep wherever they wanted. You wanted the appropriate names to be on the actual cabins they were sleeping in. But honestly, you are now in the same exact situation you were in from the start. You do have the rooms you were after, and by the sounds of it, you will be able to swap whoever into whichever room after on board.

 

This was clearly an issue of very poor communication on the TA's end.

[PH8]

Thank you. As I said before, this is our"family"cruise so mom and dad will behave and not change our identities as we do on our "adult" cruises. We want to spend every moment with our kids as we haven't been able to do this alot. So we'll be turning in late but at the same time and taking "Mr President" to our cabin for the night. :D

 

 

Ok,Im really confused now:confused:

 

Maybe one of the TA's that have been following this thread will chime in but I don't think you will be able to transfer to the new TA without authorization from the original TA unless RCI steps in.

 

Hope you can rid yourself of her but I don't see it being that easy.

 

edit to add link to form

 

http://www.royalcaribbean.com/content/en_US/pdf/TA_TransferForm.pdf

You're right..and normally one cant transfer after final payment or past 60 days of booking actually........then again,nothing is normal with this whole scenario!:p

[jdvmd]

Royal has denied making the change each time. They said the booking was always set up with one adult in each cabin so they would not have had a reason to change my cabin numbers. If they did, they would have contacted the TA before doing so.

 

Do you think any of the TA's actions have been a result from when you changed cabins the first time -- from the balcony and inside to the FB family balcony (11170)? You said in a different thread that she misquoted the price and blamed it on RCCL. She seems extremely incompetent or she was trying to do a bait and switch like you wouldn't notice the price difference. Maybe she is bitter about that. I don't know seems like there have been red flags all along this journey.