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Cell Usage in San Juan

Beagleluv6107

By Beagleluv6107,
in San Juan, PR

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jwalk03

jwalk03

Posted
Posted (edited)

It depends on your carrier. With Verizon most of Puerto Rico is included on the Nationwide plan, so as long as you are not roaming you will not be charged. If your phone is roaming the charge is $.69 per minute in Puerto Rico.

 

 

From the Verizon site:

Most of Puerto Rico is included in the Nationwide and America’s Choice Coverage Areas. If you roam out of the Nationwide or America’s Choice coverage area, you will be charged $.69 per minute. Please use your device's banner as an indicator of your roaming status. Click here to view the approximate coverage areas.

Edited by jwalk03
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HeidiHo

HeidiHo

Posted
Posted (edited)

This didn't copy and paste the way it looked in the email that Verizon sent to me before our last cruise that was going to Puerto Rico and St. Thomas last month but the info is there.

 

 

 

 

 

VZW_Logo To ensure our emails reach your inbox, please add

verizonwireless@email.vzwshop.com to your address book.

 

 

 

My Verizon

 

 

 

 

Support

 

 

 

 

International Services

 

 

 

 

 

GLOBAL SUPERPOWER.

COVERAGE IN MORE THAN 200 COUNTRIES.

Global Rates

See below for traveling outside of the U.S.:

Destination Voice Calls

Per Minute Text Messaging Picture/Video Messaging

Standard With $4.99 Global Value Plan Sent

(Per Address) Received

(Per Message) To/From US, Canada, Mexico, Puerto Rico Mobile Numbers To/From Mobile Numbers of Other Countries

Puerto Rico $0.69 Standard Rate Domestic Domestic Per Your Domestic Plan + Applicable Global Data Charges $0.50 Send/

$0.25 Receive + Applicable Global Data Charges

Voice and Messaging

 

Global per minute rates apply when checking Voice Mail.

For Visual Voice mail, only data usage applies.

Unlike Voice or Text rates that depend on the country you’re in, Picture and Video Messaging is rated like you’re in the U.S. The rate will depend on who you’re messaging.

Important: Global Data charges apply to Picture and Video Messaging based on the attachment size, in addition to the per message charge.

When sending messages, you’re charged per message/per address. (If you send one message to 3 people, you’re charged for 3 messages.)

 

 

 

 

 

Dialing Instructions - The dialing instructions for your countries can be found below.

Country Code Dial Network Dialing From Dialing To Instruction

1 CDMA Puerto Rico U.S. Dial 1 then Area Code then 7-digit U.S. number

1 CDMA Puerto Rico Local Dial 1 then Area Code (787) then 7-digit local number

1 CDMA Puerto Rico Other Countries Dial 00 then Country Code then international number

1 CDMA Puerto Rico Customer Service Dial 1 then 908-559-4899

1 None Puerto Rico Customer Service from a landline Dial Access Code: 1-800-888-8000 then follow Calling Card Dialing Instructions (below)

 

Your device may have an International Dial key that automatically inserts the exit code for outbound calls. Please refer to your Quick Reference Guide for specific instructions.

To check your Voice Mail, use the "From the Country to the US" instructions and call your mobile number. Press # to interrupt the greeting and enter your password when prompted.

Calling Card Dialing Instructions: If you cannot place a call from your VZW device, reach Global Support toll-free from any landline phone using these instructions.

Dial the toll-free access code for the country you are in (See Dialing Instructions above).

After the tone, enter your Verizon Wireless calling card number and PIN. (Calling Card Number: 9085594899 PIN: 2392)

After the tone enter 0-908-559-4899.

The VZW Global Roaming Hotline will then prompt you to enter your 10-digit mobile number.

Please see VZW International Services – Outside the U.S. for additional countries.

 

 

Global Travel Program

 

You'll receive your Global Travel kit within 2 business days. A signature is required for package delivery.

Refer to the Global Travel Program Agreement, included in the order for activation instructions.

If you do not return your Global Travel device within 30 days of delivery, a $375 charge will apply for an Android device or $199 for all other devices.

The User Manual for the device you will receive can be found on the Global Travel Program website.

 

Travel Tips

 

Visit http://www.vzw.com/global to view our full suite of Global Services, view country coverage maps and plan your next trip with our Trip Planner tool.

You can add global features via the Change Features and My Device screens in My Verizon/My Business OR contact Customer Service via 611 from your wireless device/800-922-0204 from a landline.

 

 

Need assistance while roaming internationally? Call our support line 24/7. 1.908.559.4899

To view our privacy policy, click here.

To unsubscribe from Verizon Wireless e-mailings, click here.

Please do not reply to this email. To contact Customer Service, please visit verizonwireless.com and Click on Contact Us.

Rates are effective as of the date of this mail, and may change without notice.

Rates and other terms and conditions apply to consumer customers. Business customers' rates and other terms and conditions may vary; please refer to your company's agreement with us for additional information.

Edited by HeidiHo
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kicia

kicia

Posted
Posted

Our AT&T phone and hot spot work in Puerto Rico and the US Virgin Islands (St. Thomas, St. Croix and St. John) with no roaming fees. We also have a pay as you go Verizon phone that would have charged us a lot of roaming fees in Puerto Rico. To make sure, call your carrier so they can check your plan to verify there will be no extra fees.

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pbsteve

pbsteve

Posted
Posted
This didn't copy and paste the way it looked in the email that Verizon sent to me before our last cruise that was going to Puerto Rico and St. Thomas last month but the info is there.

 

 

 

 

 

VZW_Logo To ensure our emails reach your inbox, please add

verizonwireless@email.vzwshop.com to your address book.

 

 

 

My Verizon

 

 

 

 

Support

 

 

 

 

International Services

 

 

 

 

 

GLOBAL SUPERPOWER.

COVERAGE IN MORE THAN 200 COUNTRIES.

Global Rates

See below for traveling outside of the U.S.:

Destination Voice Calls

Per Minute Text Messaging Picture/Video Messaging

Standard With $4.99 Global Value Plan Sent

(Per Address) Received

(Per Message) To/From US, Canada, Mexico, Puerto Rico Mobile Numbers To/From Mobile Numbers of Other Countries

Puerto Rico $0.69 Standard Rate Domestic Domestic Per Your Domestic Plan + Applicable Global Data Charges $0.50 Send/

$0.25 Receive + Applicable Global Data Charges

Voice and Messaging

 

Global per minute rates apply when checking Voice Mail.

For Visual Voice mail, only data usage applies.

Unlike Voice or Text rates that depend on the country you’re in, Picture and Video Messaging is rated like you’re in the U.S. The rate will depend on who you’re messaging.

Important: Global Data charges apply to Picture and Video Messaging based on the attachment size, in addition to the per message charge.

When sending messages, you’re charged per message/per address. (If you send one message to 3 people, you’re charged for 3 messages.)

 

 

 

 

 

Dialing Instructions - The dialing instructions for your countries can be found below.

Country Code Dial Network Dialing From Dialing To Instruction

1 CDMA Puerto Rico U.S. Dial 1 then Area Code then 7-digit U.S. number

1 CDMA Puerto Rico Local Dial 1 then Area Code (787) then 7-digit local number

1 CDMA Puerto Rico Other Countries Dial 00 then Country Code then international number

1 CDMA Puerto Rico Customer Service Dial 1 then 908-559-4899

1 None Puerto Rico Customer Service from a landline Dial Access Code: 1-800-888-8000 then follow Calling Card Dialing Instructions (below)

 

Your device may have an International Dial key that automatically inserts the exit code for outbound calls. Please refer to your Quick Reference Guide for specific instructions.

To check your Voice Mail, use the "From the Country to the US" instructions and call your mobile number. Press # to interrupt the greeting and enter your password when prompted.

Calling Card Dialing Instructions: If you cannot place a call from your VZW device, reach Global Support toll-free from any landline phone using these instructions.

Dial the toll-free access code for the country you are in (See Dialing Instructions above).

After the tone, enter your Verizon Wireless calling card number and PIN. (Calling Card Number: 9085594899 PIN: 2392)

After the tone enter 0-908-559-4899.

The VZW Global Roaming Hotline will then prompt you to enter your 10-digit mobile number.

Please see VZW International Services – Outside the U.S. for additional countries.

 

 

Global Travel Program

 

You'll receive your Global Travel kit within 2 business days. A signature is required for package delivery.

Refer to the Global Travel Program Agreement, included in the order for activation instructions.

If you do not return your Global Travel device within 30 days of delivery, a $375 charge will apply for an Android device or $199 for all other devices.

The User Manual for the device you will receive can be found on the Global Travel Program website.

 

Travel Tips

 

Visit www.vzw.com/global to view our full suite of Global Services, view country coverage maps and plan your next trip with our Trip Planner tool.

You can add global features via the Change Features and My Device screens in My Verizon/My Business OR contact Customer Service via 611 from your wireless device/800-922-0204 from a landline.

 

 

Need assistance while roaming internationally? Call our support line 24/7. 1.908.559.4899

To view our privacy policy, click here.

To unsubscribe from Verizon Wireless e-mailings, click here.

Please do not reply to this email. To contact Customer Service, please visit verizonwireless.com and Click on Contact Us.

Rates are effective as of the date of this mail, and may change without notice.

Rates and other terms and conditions apply to consumer customers. Business customers' rates and other terms and conditions may vary; please refer to your company's agreement with us for additional information.

 

 

Correct, Puerto Rico is .69 per minute, it is not included with Verizon's standard plans.

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bar1068

bar1068

Posted
Posted

No roaming charges in Puerto Rico or St. Thomas with AT&T...was glad of this when we stopped at those ports a couple cruises back, and just felt like calling and texting and sending pictures back to friends and family and co-workers back home that weren't with us cruising!!!

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marter99

marter99

Posted
Posted

Definitely check with your carrier regarding your plan. I was in Wisconsin last year (I live in Michigan), and we got charged for roaming - had a huge bill when we got home because I never thought that would happen, made daily calls home. We have AT&T.

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  • 1 year later...
beyond2k

beyond2k

Posted
Posted
use wi fi and skype put the phone in "airplane mode" or else a big phone bill i am going b2b on freedom starting 9/27

 

With most carriers, PR and St.Thomas are free. Free WiFi may not be available in all areas so you're better off using a cell signal in those ports.

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