Johannelv Posted November 10, 2013 #1 Share Posted November 10, 2013 It is just me or everybody, trying to book excursions but the website of celebrity do not work????:confused: Link to comment Share on other sites More sharing options...
telescope Posted November 10, 2013 #2 Share Posted November 10, 2013 Can't sign up for meet and greet party--application errors. On hold for 30 minutes--must be website problems. Link to comment Share on other sites More sharing options...
reggiegabe Posted November 16, 2013 #3 Share Posted November 16, 2013 We had the same problem. I called celebrity . They sent me a PDF to look at all available excursions. They also said it could be because I have an Apple. Never had that problem before! Link to comment Share on other sites More sharing options...
Rare Texas Realtor Posted November 16, 2013 #4 Share Posted November 16, 2013 It is just me or everybody, trying to book excursions but the website of celebrity do not work????:confused: I never book excisions with cruise lines. Unless you want to be herded like sheep. Link to comment Share on other sites More sharing options...
gwilli Posted November 16, 2013 #5 Share Posted November 16, 2013 I was going to ask the same question... Is the web site working or is it me that isn't working? Wish they would get it fixed! One of the most fun parts of pre-cruise is to look into the choices of excursions. Oh well, will have to wait. Hopefully they will fix the site soon. Cheers! :( Link to comment Share on other sites More sharing options...
LunaSeaRetreat Posted November 16, 2013 #6 Share Posted November 16, 2013 It's not just you. I don't have an Apple and it's not working for me. Sometimes I can't even see the excursions and other times I can't click into them. Using Chrome it doesn't work at all and using Explorer it works to a point. This has been for a week now. Cynthia Link to comment Share on other sites More sharing options...
Sailing Grandma Posted November 16, 2013 #7 Share Posted November 16, 2013 I am having trouble also - have an IMac. I have found if I switch my browser from Safari to Firefox the Celebrity Website does work better. Link to comment Share on other sites More sharing options...
carolslc Posted November 16, 2013 #8 Share Posted November 16, 2013 See the thread about the website problems. I can't see them either and I have a Windows PC. It's not just you. Link to comment Share on other sites More sharing options...
TIMONEY Posted November 16, 2013 #9 Share Posted November 16, 2013 Been trying and tying to book excursions, I can't even find a way to view them let alone book them, Tired to sign up for party that didn't work either I have an iMac Maybe next week??? Link to comment Share on other sites More sharing options...
helen haywood Posted November 16, 2013 #10 Share Posted November 16, 2013 Yes, check out the other thread about the website's problems. Its not just you and its not just shore excursions and it has nothing to do with what you are using to search. It has been messed up for weeks....I wouldn't count on it working any time soon. If you want to book shore excursions from Celebrity you will have to call and have them send you a PDF file for your sailing. Link to comment Share on other sites More sharing options...
KruzAholic Posted November 16, 2013 #11 Share Posted November 16, 2013 You have to go to the facts sheet and then you can click on to sign-up for the M&G party. Otherwise you cannot get into it. Took me a week to finally figure it out. Good Luck! Link to comment Share on other sites More sharing options...
ladyflatlander Posted November 16, 2013 #12 Share Posted November 16, 2013 I was going to ask the same question... Is the web site working or is it me that isn't working? Wish they would get it fixed! One of the most fun parts of pre-cruise is to look into the choices of excursions. Oh well, will have to wait. Hopefully they will fix the site soon. Cheers! :( Three weeks of waiting and still no fix in sight. Went ahead and booked private company tours at all our Jan 11 Caribbean ports. Better prices, fewer people and cheaper. Good luck Link to comment Share on other sites More sharing options...
ninnau Posted November 16, 2013 #13 Share Posted November 16, 2013 We booked private also. Got tired of waiting. Sent from my iPad using Tapatalk HD Link to comment Share on other sites More sharing options...
Bellfree Bat Posted November 16, 2013 #14 Share Posted November 16, 2013 You have to go to the facts sheet and then you can click on to sign-up for the M&G party. Otherwise you cannot get into it. Took me a week to finally figure it out. Good Luck! What "facts sheet" are you referring to? I tried the link from the FAQ and get error. Link to comment Share on other sites More sharing options...
Kathie44 Posted November 16, 2013 #15 Share Posted November 16, 2013 I saw that someone on my Roll Call had gone through the FAQ site on the X website to register for the Connections Party (Meet and Mingle is for RCCL ships). I couldn't do it there either. Will keep trying. Cruise isn't till Jan. 26. If worse comes to worst I will call and see if they will do it for me. Re: Excursions on website. I DO book mostly ship excursions, due to my paranoia about missing the ship by coming back late. I haven't tried to book yet for Feb. I looked them up last summer and decided on Grand Cayman and Jamaica--ones I've done before that I think my friends will like. Not sure about Cozumel yet. They do not snorkel, so I would like to tour the fort near the pier and the San Gervasio Mayan ruins. DH and I did this on our first time there. In 2011 I booked excursions for me and my friend on Constellation for Scand/Russia. There was a glitch that told me the St. Petersburg two-day package conflicted with the Tallinn Estonia date. They were different ports on different days. After 2 months I called the cruiseline for the 3rd time and complained. The switchboard operator said I wasn't the only one with this problem and she was as disgusted as I was. She booked it for me, even though the website they will not do it on the phone. I was very happy with her service. :D Link to comment Share on other sites More sharing options...
Johannelv Posted November 16, 2013 Author #16 Share Posted November 16, 2013 Yes it is with apple but on my Ipad air it does work? lol on my MacBook still not working but on a PC does work Link to comment Share on other sites More sharing options...
Jen1000 Posted November 17, 2013 #17 Share Posted November 17, 2013 If I use Internet Explorer the site works to get to the shore excursions. If I use Chrome it does not. Jen It is just me or everybody, trying to book excursions but the website of celebrity do not work????:confused: Link to comment Share on other sites More sharing options...
Fouremco Posted November 17, 2013 #18 Share Posted November 17, 2013 If I use Internet Explorer the site works to get to the shore excursions. If I use Chrome it does not. Jen Not so for everyone, Jen. I'm having no problem accessing and booking using Chrome. This wasn't the case a few days ago, but the problem then was with the website, not with the choice of browser. Link to comment Share on other sites More sharing options...
buzzybuzzbuzz Posted November 17, 2013 #19 Share Posted November 17, 2013 For 3 weeks I was unable to Log-In to see my booking and was only able to get back in this weekend. It's all been said before but poor, poor service from a multi Million $ company. Not to mention the fact that my drinks packages don't show up, when I call them they say that they can see it and all will be ok! Link to comment Share on other sites More sharing options...
Fouremco Posted November 17, 2013 #20 Share Posted November 17, 2013 For 3 weeks I was unable to Log-In to see my booking and was only able to get back in this weekend. It's all been said before but poor, poor service from a multi Million $ company. Not to mention the fact that my drinks packages don't show up, when I call them they say that they can see it and all will be ok! And your cheque is in the mail! :D Link to comment Share on other sites More sharing options...
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