NoName Posted November 13, 2013 #1 Share Posted November 13, 2013 Hi, We have a Penthouse suite booked for an upcoming cruise. I printed my edocs tonight and noticed that it states the room number, but doesn't say anywhere on the doc that we are in a suite. Does it usually? If not, how do the pier representatives know that we qualify for suite check-in? Kim Link to comment Share on other sites More sharing options...
cruise4kicks Posted November 13, 2013 #2 Share Posted November 13, 2013 You will go up to the suite pax check-in line, and they have a list of suite room numbers. ;) Link to comment Share on other sites More sharing options...
RJ2002 Posted November 14, 2013 #3 Share Posted November 14, 2013 Yes, approach the suite check-in line at the pier. They will take care of you! Link to comment Share on other sites More sharing options...
NoName Posted November 14, 2013 Author #4 Share Posted November 14, 2013 Thanks! I appreciate the help! Kim Link to comment Share on other sites More sharing options...
WaldosPepper Posted November 14, 2013 #5 Share Posted November 14, 2013 Hi,We have a Penthouse suite booked for an upcoming cruise. I printed my edocs tonight and noticed that it states the room number, but doesn't say anywhere on the doc that we are in a suite. Does it usually? If not, how do the pier representatives know that we qualify for suite check-in? Kim As soon as you enter the embarkation hall, go speak to the first representative you see, and have them direct you to the appropriate check-in person. Usually that person is holding a clipboard and standing at a special entry point. That is the person who will check your name against their manifest, and then direct you into the express line for security. Once through security, another host will direct you to the correct check-in area, and you'll be in the concierge lounge within a very short period of time. Enjoy the suite life! :) Link to comment Share on other sites More sharing options...
Godiva830 Posted November 14, 2013 #6 Share Posted November 14, 2013 Hi,We have a Penthouse suite booked for an upcoming cruise. I printed my edocs tonight and noticed that it states the room number, but doesn't say anywhere on the doc that we are in a suite. Does it usually? If not, how do the pier representatives know that we qualify for suite check-in? Kim About a month before your trip NCL will send luggage tags in the mail. They only send luggage tags to suite passengers. On the luggage tag from NCL it will say PRIORITY on the tags. You didn't say when your sailing. If your close to sailing and you booked through a TA, contact the TA. NCL will send the luggage tags to the TA and the TA should mail them to you. The tags let the porters know your bags are to go to a suite. After you give your luggage to the porters you then go to the suite check in line. Enjoy your Penthouse! Link to comment Share on other sites More sharing options...
jjikids Posted November 14, 2013 #7 Share Posted November 14, 2013 Make sure you are directed to the concierge waiting area. The agents kept telling us we were gold latitude members. We kept telling them we were cruising in a suite. We would not take no for an answer. Once in the lounge, wow. Link to comment Share on other sites More sharing options...
tripgrl Posted November 14, 2013 #8 Share Posted November 14, 2013 Make sure you are directed to the concierge waiting area. The agents kept telling us we were gold latitude members. We kept telling them we were cruising in a suite. We would not take no for an answer. Once in the lounge, wow. We have always had to tell the first representative that checked our cabin number, that we in fact in a suite. Once that was settled we have always been well taken care of. Link to comment Share on other sites More sharing options...
DMH15 Posted November 14, 2013 #9 Share Posted November 14, 2013 If your cabin number begins with an "S" you are in a suite. It does not have to spell out "SUITE". Just go to VIP checkin. You are on the list. Sent from my iPhone using Tapatalk - now Free Link to comment Share on other sites More sharing options...
Cubechick Posted November 14, 2013 #10 Share Posted November 14, 2013 (edited) If your cabin number begins with an "S" you are in a suite. It does not have to spell out "SUITE". Just go to VIP checkin. You are on the list. Sent from my iPhone using Tapatalk - now Free Cabin number doesn't have an S in it. The cabin category does. ;) ETA: I just double checked my own edocs. They do not indicate "suite" any where, but as others have stated, our cabin will be on the list at suite check-in. Edited November 14, 2013 by Cubechick Link to comment Share on other sites More sharing options...
DMH15 Posted November 14, 2013 #11 Share Posted November 14, 2013 Cabin number doesn't have an S in it. The cabin category does. ;) That is what I meant. Didn't say it right. Sorry. Sent from my iPhone using Tapatalk - now Free Link to comment Share on other sites More sharing options...
Cubechick Posted November 14, 2013 #12 Share Posted November 14, 2013 That is what I meant. Didn't say it right. Sorry. Sent from my iPhone using Tapatalk - now Free No worries. Just didn't want the OP to panic. :) Link to comment Share on other sites More sharing options...
NoName Posted November 14, 2013 Author #13 Share Posted November 14, 2013 Thanks everyone....I did panic for a moment when I realized there was no "S". I just wanted to double check as I seem to remember RC's paperwork indicating "Suite". Thanks! Can't wait, we cruise in just 30 days! Kim Link to comment Share on other sites More sharing options...
DMH15 Posted November 14, 2013 #14 Share Posted November 14, 2013 Thanks everyone....I did panic for a moment when I realized there was no "S". I just wanted to double check as I seem to remember RC's paperwork indicating "Suite". Thanks! Can't wait, we cruise in just 30 days! Kim I am so sorry. I did not mean to worry you. Did not mean to say room number but rather type of room. S and mumber is haven, S and letter is suite-non haven, M is mini, etc. duh. I feel Stupid tonight. Sent from my iPhone using Tapatalk - now Free Link to comment Share on other sites More sharing options...
ohiotek Posted November 14, 2013 #15 Share Posted November 14, 2013 As soon as you enter the embarkation hall, go speak to the first representative you see, and have them direct you to the appropriate check-in person. Usually that person is holding a clipboard and standing at a special entry point. That is the person who will check your name against their manifest, and then direct you into the express line for security. Once through security, another host will direct you to the correct check-in area, and you'll be in the concierge lounge within a very short period of time. Enjoy the suite life! :) We have cruised out of Miami and New Orleans always in a Suite and have never seen the person with the clipboard until after security. We have had to stay in the large weave line until we went through security scan then found the Suite area. Have we missed something or is this the way it is done at other ports? Link to comment Share on other sites More sharing options...
Godiva830 Posted November 14, 2013 #16 Share Posted November 14, 2013 We have cruised out of Miami and New Orleans always in a Suite and have never seen the person with the clipboard until after security. We have had to stay in the large weave line until we went through security scan then found the Suite area. Have we missed something or is this the way it is done at other ports? It's the same process in NY port. Link to comment Share on other sites More sharing options...
dexddd Posted November 14, 2013 #17 Share Posted November 14, 2013 Couple of recent ports for us: Boston: gave luggage to porters downstairs, went upstairs, through security and lady there with clipboard who took us to correct line. Seattle: took luggage to luggage carts where a couple folks loaded them onto big carts. Separate table with a couple ladies to the right of the luggage area. She gathered us as a group and took us to front of line for security then led us up to suite check in area where we actually sat while they checked us in. Link to comment Share on other sites More sharing options...
cruise4kicks Posted November 14, 2013 #18 Share Posted November 14, 2013 It's the same process in NY port. The priority line for suites at security in NY is on the far right. There will be a person with a clipboard there, too. ;) Link to comment Share on other sites More sharing options...
peg013 Posted November 14, 2013 #19 Share Posted November 14, 2013 (edited) The priority line for suites at security in NY is on the far right. There will be a person with a clipboard there, too. ;) This has also been our experience at the Manhattan Cruise Terminal. Occasionally if you arrive early the person directing you to the suite security line is not there yet but by 10:30 they are and will direct you to the front of the security lines via the right hand VIP/Suite line. Edited November 14, 2013 by peg013 Link to comment Share on other sites More sharing options...
Twelvevman Posted November 14, 2013 #20 Share Posted November 14, 2013 Anyone know if Tampa has a suite priority security line? I don't remember seeing one the last time, but I wasn't looking for it either. Link to comment Share on other sites More sharing options...
WaldosPepper Posted November 14, 2013 #21 Share Posted November 14, 2013 The priority line for suites at security in NY is on the far right. There will be a person with a clipboard there, too. ;) That has been our experience each time in NY. Always to the far right, and always with a cordoned-off line that goes directly to the security check-in. We have, each time, arrived at the security check and watched as they stopped the other line, allowed us through, and then returned to screening guests from the main line. I am not sure if this is the case at every embarkation port, but before I went and stood in ANY line, I would have a good look around, and then check with the reps at the entrance to the hall, and make 100% sure that there was or was not a special line through security. ;) Link to comment Share on other sites More sharing options...
Brighton Line Posted November 14, 2013 #22 Share Posted November 14, 2013 I've had trouble out of NYC with them not recognizing I am in a suite. Got all the way to the regular check in and when they realized they could not give me key cards is when I was escorted to the Suite waiting room (with the nibbles). Didn't matter how many times I said I was in a suite or in a Penthouse. Will try it all again in 20 days when out of NY I'm in another aft facing suite (Penthouse). Link to comment Share on other sites More sharing options...
WaldosPepper Posted November 14, 2013 #23 Share Posted November 14, 2013 I've had trouble out of NYC with them not recognizing I am in a suite. Got all the way to the regular check in and when they realized they could not give me key cards is when I was escorted to the Suite waiting room (with the nibbles). Didn't matter how many times I said I was in a suite or in a Penthouse. Will try it all again in 20 days when out of NY I'm in another aft facing suite (Penthouse). When you enter the embarkation hall and see the large snaking cattle-run setup, look all the way to the right of it. There you will see a long straight run set up next to the other one. At the head of it will be a rep with a clipboard. Go directly to that person, give her your name and stateroom number, and enjoy the process the way it's supposed to be. ;) Have a great cruise! :) Link to comment Share on other sites More sharing options...
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