2014 Identity Captain, Hotel Director, Concierge, etc.

[www3traveler]

Is Hugo still HD on the Breakaway?:confused: Thanks!:D

Hugo is on The Star replacing Yannis who went to The Jade.

[sjnyc323]

Is Hugo still HD on the Breakaway?:confused: Thanks!:D

 

 

Prem is on the Breakaway

[mommyto2girls]

Anybody know if a Jenny is back from vacation and on the Gem again?

[mommyto2girls]

from another thread...

 

Breakaway

Captain: Evans Hoyt 1/17

Hotel Director:

Concierge: Adrian Bica 1/17

Cruise Director: Dan the Man

Casino Host:

Chief Engineer:

Food & Beverage Mgr: Mustafa 1/17

Restaurant Manager:

Beverage Manager:

Group Services Coordinator:

Executive Chef:

Butlers:

 

Adrian is on vacation until mid April, Ruth and Kadek are on right now.

[mommyto2girls]

Concierge Extraordinaire, Carlos Zarate is back on the Gem until July 28 and after his next vacation he will return on Oct 4. :D

 

First time I have ever heard that word used for Carlos. And we have been with him a few times. Would love to know what he did to earn that title?

[OceanDreaming2]

from another thread...

 

Breakaway

Captain: Evans Hoyt 1/17

Hotel Director: Prem

Concierge: Ruth & Kadek

Cruise Director: Dan the Man

Casino Host:

Chief Engineer:

Food & Beverage Mgr: Mustafa 1/17

Restaurant Manager:

Beverage Manager:

Group Services Coordinator:

Executive Chef:

Butlers:

Edited March 28, 2014 by OceanDreaming2

[kmc86]

Yes... Jenny is back on the gem..she is the best.... Really knows her job and so friendly and approachable....loves to see her guests enjoying themselves....

[*Luv2Cruz*]

from another thread...

 

Breakaway

Captain: Evans Hoyt 1/17

Hotel Director: Prem

Concierge: Ruth & Kadek

Cruise Director: Dan the Man

Casino Host:

Chief Engineer:

Food & Beverage Mgr: Mustafa 1/17

Restaurant Manager:

Beverage Manager:

Group Services Coordinator:

Executive Chef:

Butlers:

Thanks Mary! Gonna miss Hugo on Sunday!

[sjnyc323]

Anybody know if a Jenny is back from vacation and on the Gem again?

 

 

Jenny is back on Gem now till July sometime

[mommyto2girls]

Jenny is back on Gem now till July sometime

 

Thanks Suzanne :)

[Uniall]

First time I have ever heard that word used for Carlos. And we have been with him a few times. Would love to know what he did to earn that title?

 

I guess you have to witness first hand, Carlos Zarate in action:

1. Personalized Shore Touring lecture meetings (with hand out itinieraries & maps) for his guests the day before port arrival

2. Personal VIP esort disembarking in port and voyage end

3. Portal to Portal wheel chair assitance for mobility impaired guests

4. Last minute reservation changes you could not get done on your own.

5. Personal in cabin visits to chat, make suggestion or learn if anything is needed.

 

I could go on and on

[Cubechick]

I guess you have to witness first hand, Carlos Zarate in action:

1. Personalized Shore Touring lecture meetings (with hand out itinieraries & maps) for his guests the day before port arrival

2. Personal VIP esort disembarking in port and voyage end

3. Portal to Portal wheel chair assitance for mobility impaired guests

4. Last minute reservation changes you could not get done on your own.

5. Personal in cabin visits to chat, make suggestion or learn if anything is needed.

 

I could go on and on

 

I agree with all of the above. Carlos is very personable and hands on.

[scaaty]

I guess you have to witness first hand, Carlos Zarate in action:

1. Personalized Shore Touring lecture meetings (with hand out itinieraries & maps) for his guests the day before port arrival

2. Personal VIP esort disembarking in port and voyage end

3. Portal to Portal wheel chair assitance for mobility impaired guests

4. Last minute reservation changes you could not get done on your own.

5. Personal in cabin visits to chat, make suggestion or learn if anything is needed.

 

I could go on and on

 

I too agree that Carlos is one of the BEST! Another plus for me is that he is one of the concierges that care about ALL of his suite guests whether they are in the Haven or in a lowly SF which we usually sail :)

[mommyto2girls]

Different strokes....I guess Carlos is feeling the love on CC :) We have sailed with him 3 times and think he is very sweet.

Edited March 28, 2014 by mommyto2girls

[njhorseman]

I can do without personal in cabin visits. I think they're intrusive and I don't particularly care for concierges who do them or decide to call to see if you need anything. More than one concierge has awakened me from an afternoon nap with an unneeded phone call.

 

I know where the concierge's desk is and I know the concierge's phone number. If I need something I can call or go in person.

Edited March 28, 2014 by njhorseman

[Uniall]

I can do without personal in cabin visits. I think they're intrusive and I don't particularly care for concierges who do them or decide to call to see if you need anything. More than one concierge has awakened me from an afternoon nap with an unneeded phone call.

 

I know where the concierge's desk is and I know the concierge's phone number. If I need something I can call or go in person.

 

 

To each his own is a good philosophy of life.

 

We and former cruise mates have not felt Carlos's personal visits were an imposition and consider Carlos to be a close family friend.

 

One time, there were four of us who were ending a Med voyage on the Jade in Rome's port of Civitvechia. We were changing ships and sailing home on Royal Caribbean's Mariner. Carlos knew the Mariner's concierge and made secret arrangements with him to have a limo pick us up and the Jade's pier and transport us to the Mariner's pier where the Royal Caribbean concierge was waiting for us.

 

Then there was the time that Carlos and three of us bought Caftan's together at dockside shops in Alexandria, Egypt as the Four Pharos.

 

Then there was the time a group of his guest/friends threw a surprise 50th birthday party for Carlos. Sicx month later, hHe returned the favor by treating us to lunch at his favorite restaurant in Belize.

Edited March 28, 2014 by Uniall

[rtn]

Just got off the Gem and thought Carlos was an asset. We were a group of 8... which 4 of us were in suites but treated our whole group equally (made some allowances for our group). Made many dinner reservations which changed many times..no problem at all. We enjoyed his visits throughout our cruise. Said our final goodbyes in the terminal where we found him helping suite passengers locate luggage. We all had a fantastic time on the Gem.

[njhorseman]

To each his own is a good philosophy of life.

 

We and former cruise mates have not felt Carlos's personal visits were an imposition and consider Carlos to be a close family friend.

 

One time, there were four of us who were ending a Med voyage on the Jade in Rome's port of Civitvechia. We were changing ships and sailing home on Royal Caribbean's Mariner. Carlos knew the Mariner's concierge and made secret arrangements with him to have a limo pick us up and the Jade's pier and transport us to the Mariner's pier where the Royal Caribbean concierge was waiting for us.

 

Then there was the time that Carlos and three of us bought Caftan's together at dockside shops in Alexandria, Egypt as the Four Pharos.

 

Then there was the time a group of his guest/friends threw a surprise 50th birthday party for Carlos. Sicx month later, hHe returned the favor by treating us to lunch at his favorite restaurant in Belize.

 

Just as an aside, you probably don't remember, but we were booked on the same Jade cruise (from the first day it was available for purchase and actively participating in the Roll Call) but ended up canceling before the final payment due date due to a combination of concerns about political unrest in Egypt and personal health issues. I remember your plans to take the Royal Caribbean cruise home...something we also considered but in the end we had lots of frequently flier miles and booked airline tickets in both directions instead.

[Uniall]

Just as an aside, you probably don't remember, but we were booked on the same Jade cruise (from the first day it was available for purchase and actively participating in the Roll Call) but ended up canceling before the final payment due date due to a combination of concerns about political unrest in Egypt and personal health issues. I remember your plans to take the Royal Caribbean cruise home...something we also considered but in the end we had lots of frequently flier miles and booked airline tickets in both directions instead.

 

Indeed, I did/do remember you.

That's one of the reasons I mentioned the magic Carlos worked for my cruisemates and me on that Jade cruise.

It was the last itinerary to include two ports in Israel and two ports in Egypt.

Edited March 28, 2014 by Uniall

[Uniall]

Breakaway (Last Updated 3/27)

Captain: Evans Hoyt

Hotel Director: Prem

Concierge: Ruth & Kadek (Adrian Bica on vcation)

Cruise Director: "Dan the Man"

Casino Host:

Chief Engineer:

Food & Beverage Mgr: Mustafa

Restaurant Manager:

Beverage Manager:

Group Services Coordinator:

Executive Chef:

Butlers:

 

Dawn (Last Updted 1/31)

Captain: Martin Holmquist

Hotel Director: Sarper Suner

Concierge: Patrick Berido

Cruise Director: Paul Chandler Burns

Casino Host:

Chief Engineer:

Food & Beverage Mgr:

Restaurant Manager: Ali Sahin

Beverage Manager: Norman Anderson

Group Services Coordinator: May Manset

Executive Chef: Peter Cost

Butlers: Akhmad Mosleh

 

Epic (Last Updated 2/2 & 3/18)

Captain:

Hotel Director: Steve Jacobson

Concierge: David Contreras

Cruise Director: Richard Abreau

Casino Host:

Chief Engineer:

Food & Beverage Mgr: Ivo Belev

Restaurant Manager:

Beverage Manager: Gary Bryan

Group Services Coordinator:

Executive Chef: Kevin Green

Butlers:

 

Gem (Last Updated 3/22)

Captain:

Hotel Director: Jenny Lim

Concierge: Carlos Zarate

Cruise Director:

Casino Host:

Chief Engineer:

Food & Beverage Mgr:

Restaurant Manager:

Beverage Manager:

Group Services Coordinator:

Executive Chef:

Butlers:

 

Getaway (Last Updated 3/22)

Captain:

Hotel Director: ??? (Sean Wurnhoeringer-vacation 3/5-6/7)

Concierge: Ruth Haggar 1/10

Cruise Director: Sinan Ulucay (Julie Valeriote on vacation till 7/5)

Casino Host:

Chief Engineer:

Food & Beverage Mgr: ??? (Martin Inanov -on vacation)

Restaurant Manager: ??? (Deepak Gonsalves - on vaction)

Beverage Manager:??? (Jose Contreras On vacation Apr)

Group Services Coordinator:

Executive Chef: ??? (Anil Kumar On vacation)

Butlers:

 

Jade (Last Updated 3/22)

Captain:

Hotel Director: ??? (Yannis Kazalis On Vacation)

Concierge:

Cruise Director:

Casino Host:

Chief Engineer:

Food & Beverage Mgr:

Restaurant Manager:

Beverage Manager:

Group Services Coordinator:

Executive Chef:

Butlers:

 

Jewel Last Updated 3/22)

Captain: Kenneth Harstrom

Hotel Director: Richard Janicki

Concierge:

Cruise Director: Jamie de Souza

Casino Host:

Chief Engineer:

Food & Beverage Mgr: Messaih Ritzinger

Restaurant Manager: Noel Chaves

Beverage Manager: Evaristo Luzente or (? Katya ?)

Group Services Coordinator:

Executive Chef: Lito Santos

Butlers:

 

 

Pearl

Captain:

Hotel Director:

Concierge:

Cruise Director:

Casino Host:

Chief Engineer:

Food & Beverage Mgr:

Restaurant Manager:

Beverage Manager:

Group Services Coordinator:

Executive Chef:

Butlers:

 

Sky (Last Updated 3/27)

Captain:

Hotel Director: Calvin Lodge

Concierge:

Cruise Director:

Casino Host:

Chief Engineer:

Food & Beverage Mgr:

Restaurant Manager:

Beverage Manager:

Group Services Coordinator:

Executive Chef:

Butlers:

 

Spirit (Last Updated 1/17)

Captain: Kim Karlsson

Hotel Director: Orazio Caci

Concierge:

Cruise Director: Gio Artavia

Casino Host:

Chief Engineer:

Food & Beverage Mgr:

Restaurant Manager:

Beverage Manager:

Group Services Coordinator:

Executive Chef:

Butlers:

 

Star (Last Updated 3/22)

Captain: Fafalilos

Hotel Director: Hugo

Concierge: Omar

Cruise Director: Archie Vanosmael

Casino Host:

Chief Engineer:

Food & Beverage Mgr: Vicram

Restaurant Manager: Maria Teresa

Beverage Manager: Aldo

Group Services Coordinator:

Executive Chef: Barrington

Butlers:

 

Sun (Last Updated 1/29)

Captain: Ronny Borg

Hotel Director: Brian Walters

Concierge: Leah Rodriguez

Cruise Director: Richard Matic

Casino Host:

Chief Engineer:

Food & Beverage Mgr: Daniel Dwyer

Restaurant Manager:

Beverage Manager:

Group Services Coordinator:

Executive Chef:

Butlers:

 

Pride of America

Captain:

Hotel Director:

Concierge:

Cruise Director:

Casino Host:

Chief Engineer:

Food & Beverage Mgr:

Restaurant Manager:

Beverage Manager:

Group Services Coordinator:

Executive Chef:

Butlers:

Edited March 30, 2014 by Uniall

[OceanDreaming2]

Breakaway (Last Updated 3/27)

 

Concierge: Ruth & Kadek

 

Getaway (Last Updated 3/22)

 

Concierge: Ruth Haggar 1/10

 

 

This doesn't sound right. :confused:

[Uniall]

Breakaway (Last Updated 3/27)

 

Concierge: Ruth & Kadek

 

Getaway (Last Updated 3/22)

 

Concierge: Ruth Haggar 1/10

 

 

This doesn't sound right. :confused:

 

Can you be more speciific about what doesn't sound right?

I updated using individual officers and ships info that was posted since the last fleet wide post.

If there was an earlier assingment listed but no posting of a replacement, I left it in place and only changed slots where the replacement had been posted.

I believe (but not certain) that the "Ruth" listed as Co-Concierge on the Breakaway is Ruth Haggar previously listed on the Getaway. The problem is soem folks post only first names and other both first and last names. The reason I left 1/10 next to ruth Haggar's name on the Getway is to indicate that info was back in January but the other officers list were based on info from March.

 

I don't know for sure but some posts may be what people have heard but isn't necessarily accurate.

Edited March 30, 2014 by Uniall

[mypleasure]

 

Spirit (Last Updated 1/17)

Captain: Kim Karlsson

Hotel Director: Armando Da Silva until 05/2014

Concierge: Francesco Vecchia until 05/2014

 

 

Captain will be most likely be Vanja Litovic as Kim Karlsson joined in December so should be on leave by now. The other 2 I know for sure.

[swedish weave]

Maintaining an accurate up-to-date list is a difficult task due to the varying schedules of the officers. Some rotate on 10 week cycles and others rotate on 4 to 6 month cycles. Also, changes can be made mid-cycle depending on the need for certain positions to be filled.

 

Uniall --- You have a daunting task !!!!

[Uniall]

Captain will be most likely be Vanja Litovic as Kim Karlsson joined in December so should be on leave by now. The other 2 I know for sure.

 

My Pleasure

Am I correct, from the wording of your post, that your info falls into the "maybe" catagory?

 

 

 

Maintaining an accurate up-to-date list is a difficult task due to the varying schedules of the officers. Some rotate on 10 week cycles and others rotate on 4 to 6 month cycles. Also, changes can be made mid-cycle depending on the need for certain positions to be filled.

 

Uniall --- You have a daunting task !!!!

 

Swedish weave

 

Your very correct.

What I have in mind is to edit in posted info into the Fleet Sheet once a month.

But, it should ONLY be included if the poster is reporting a known fact not a rumor or a maybe.

So, it's important that the posters indicate whether it is something they know is true or just a possiblility.

Edited March 30, 2014 by Uniall