hockeygal54 Posted January 15, 2015 #1 Share Posted January 15, 2015 Does anyone have contact info for the CS rep assigned to the Emerald currently? I've been on the phone x3 today with 3 diff people and finally got a name and EM but having difficulty with it. I've set these up in the past and seem to know more about it than PCL does! 😳 Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
Pam in CA Posted January 15, 2015 #2 Share Posted January 15, 2015 Rosanne Pennucci Emerald & Island (661) 284 4443 rpennucci@princesscruises.com Just email the details. That's what I do since I then have written confirmation. :) Pam Link to comment Share on other sites More sharing options...
Tyskie Posted January 15, 2015 #3 Share Posted January 15, 2015 Thanks Pam, We'll be on the Island in Sept. and I got elected (offered) to arrange the M&G:) Link to comment Share on other sites More sharing options...
reney313 Posted January 15, 2015 #4 Share Posted January 15, 2015 Does anyone have contact info for the CS rep assigned to the Emerald currently? I've been on the phone x3 today with 3 diff people and finally got a name and EM but having difficulty with it. I've set these up in the past and seem to know more about it than PCL does! 😳 Sent from my iPhone using Forums mobile app Thanks for all the trouble you are going through!! Link to comment Share on other sites More sharing options...
Pam in CA Posted January 15, 2015 #5 Share Posted January 15, 2015 We'll be on the Island in Sept. and I got elected (offered) to arrange the M&G:)Funny how that works. :) Link to comment Share on other sites More sharing options...
hockeygal54 Posted January 15, 2015 Author #6 Share Posted January 15, 2015 Thanks Pam! That is the persons name they gave me and I've heard back from her. Now back to the board to see what the consensus there is. You wouldn't happen to know the contact person for Grand in August would you? 😊 Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
paul929207 Posted January 15, 2015 #7 Share Posted January 15, 2015 Jenny Streeck Sapphire, Grand (661) 284-4444 jstreeck@princesscruises.com Link to comment Share on other sites More sharing options...
hockeygal54 Posted June 22, 2015 Author #8 Share Posted June 22, 2015 Anyone know the contact person for the Golden in August? I clearly had a brain fart when putting Grand previously! It's Golden to AK! [emoji13] Link to comment Share on other sites More sharing options...
BratDet Posted June 22, 2015 #9 Share Posted June 22, 2015 for our July M&G, I emailed to... Jan James Onboard Services Coordinator Golden and Pacific Princess Direct: 661-284-4452 FAX: 661-284-4770 Hours: Monday - Friday 6:00am - 2:45pm PST Email: jjames@princesscruises.com Link to comment Share on other sites More sharing options...
greenie082756 Posted June 22, 2015 #10 Share Posted June 22, 2015 for our July M&G, I emailed to... Jan James Onboard Services Coordinator Golden and Pacific Princess Direct: 661-284-4452 FAX: 661-284-4770 Hours: Monday - Friday 6:00am - 2:45pm PST Email: jjames@princesscruises.com Thanks for the info! I offered to assist with the Meet and Greet but just in case its just me... Link to comment Share on other sites More sharing options...
paul929207 Posted June 22, 2015 #11 Share Posted June 22, 2015 I have dealt with Jan several times and she is outstanding Link to comment Share on other sites More sharing options...
Carol & Jim Posted July 3, 2015 #12 Share Posted July 3, 2015 Who do you contact for the Regal Princess? Thanks! Link to comment Share on other sites More sharing options...
christinelee Posted July 3, 2015 #13 Share Posted July 3, 2015 Jenny Streeck Sapphire, Grand (661) 284-4444 jstreeck@princesscruises.com Berna Grayr Ruby & Coral (661) 284-4448 bgrayr@princesscruises.com Stacey Anderson Royal, Sun, Dawn (661) 284-4333 sanderson@princesscruises.com Lawrence Andrada Regal & Diamond (661) 284 4445 landrada@princesscruises.com Rosanne Pennucci Emerald & Island (661) 284 4443 rpennucci@princesscruises.com Jodi Rudolph Crown & Star (661) 284 4450 jrudolph@princesscruises.com Jan James Golden, Ocean, Pacific (661) 284-4452 jjames@princesscruises.com Coleen Reyes Caribbean & Sea (661) 284-4447 creyes@princesscruises.com Diana Hall Supervisor, Onboard Services, Charters, Large groups, Incentives, (661) 284-4449 dhall@princesscruises.com Marisa Sanders*special diets/Place order for distilled water/baby food dietaryrequest@princesscruises.com (661) 284-4450 __________________ Link to comment Share on other sites More sharing options...
kcfoxy Posted July 26, 2015 #14 Share Posted July 26, 2015 On our upcoming Royal TA, Stacey Anderson handed off to Craig Bliss June 1st, and I was instructed to contact Lawrence Andrada as of July 22. It is a bit confusing, but with our Roll Call at 209 already, I want to make sure everything is right. And we have apparently overflowed Club 6, just looking at numbers. Was a bit shocked when I received an answering email from Lawrence stating the Cruise Critic page, (using Roll Call Tool) only showed us as having 131 signed up for the Meet & Greet. (I am signing everyone in on a Google doc. spreadsheet plus posting an undated M&G roster every 24-48 hours or so, depending upon activity). Where do the CC numbers come from? They are certainly not accurate, and it would be a big mistake for Princess reps to consider them reliable. Maybe causing an ill-suited venue, (max capacity 140), to be reserved when clearly a larger one is needed. At any rate I have written back with the correct information, and the above explanation of our way of computing numbers...will hopefully receive a reply after this weekend. They have certainly been a great bunch to work with! Just an FYI in case this should affect anyone else :cool: Link to comment Share on other sites More sharing options...
Administrators Rare LauraS Posted July 27, 2015 Administrators #15 Share Posted July 27, 2015 On our upcoming Royal TA, Stacey Anderson handed off to Craig Bliss June 1st, and I was instructed to contact Lawrence Andrada as of July 22. It is a bit confusing, but with our Roll Call at 209 already, I want to make sure everything is right. And we have apparently overflowed Club 6, just looking at numbers. Was a bit shocked when I received an answering email from Lawrence stating the Cruise Critic page, (using Roll Call Tool) only showed us as having 131 signed up for the Meet & Greet. (I am signing everyone in on a Google doc. spreadsheet plus posting an undated M&G roster every 24-48 hours or so, depending upon activity). Where do the CC numbers come from? They are certainly not accurate, and it would be a big mistake for Princess reps to consider them reliable. Maybe causing an ill-suited venue, (max capacity 140), to be reserved when clearly a larger one is needed. At any rate I have written back with the correct information, and the above explanation of our way of computing numbers...will hopefully receive a reply after this weekend. They have certainly been a great bunch to work with! Just an FYI in case this should affect anyone else :cool: Hi! Our numbers are accurate. The numbers listed on the Roll Call landing page represent the number of members who have posted on the thread. It's a simple count, really. We have no way of knowing how many people are sailing with each individual member! I think it is safe to say that doubling the amount shown on the landing page is the way to go, since the majority of people cruise with someone else -- they will more than likely be attending the Meet & Mingle as well! On our Regal 9/26 sailing we are showing 26 members on the Roll Call -- but in actuality we have almost 60 who have been accounted for and will be attending the Meet & Mingle. I'm happy to see that Princess is monitoring those pages and/or other methods to see how many people POSTED on a Roll Call -- but those numbers are not indicative of how many people have responded to attend a gathering. That all said -- and this is from experience culled over many years here -- the number that show up is a different story. Perhaps close to 40% do not show. I blame Princess for having all those fun activities to do on board! LOL Seriously, I'm happy to explain this in detail to anyone over at Princess. LAURA Link to comment Share on other sites More sharing options...
Colo Cruiser Posted July 27, 2015 #16 Share Posted July 27, 2015 On our upcoming Royal TA, Stacey Anderson handed off to Craig Bliss June 1st, and I was instructed to contact Lawrence Andrada as of July 22. It is a bit confusing, but with our Roll Call at 209 already, I want to make sure everything is right. And we have apparently overflowed Club 6, just looking at numbers. Was a bit shocked when I received an answering email from Lawrence stating the Cruise Critic page, (using Roll Call Tool) only showed us as having 131 signed up for the Meet & Greet. (I am signing everyone in on a Google doc. spreadsheet plus posting an undated M&G roster every 24-48 hours or so, depending upon activity). Where do the CC numbers come from? They are certainly not accurate, and it would be a big mistake for Princess reps to consider them reliable. Maybe causing an ill-suited venue, (max capacity 140), to be reserved when clearly a larger one is needed. At any rate I have written back with the correct information, and the above explanation of our way of computing numbers...will hopefully receive a reply after this weekend. They have certainly been a great bunch to work with! Just an FYI in case this should affect anyone else :cool: From our roll call experience over the last 10-15 years of sailing and having M&G's....... You can count on maybe 40% to 60% may show up at the M&G. Link to comment Share on other sites More sharing options...
kcfoxy Posted July 27, 2015 #17 Share Posted July 27, 2015 (edited) Hi! Our numbers are accurate. The numbers listed on the Roll Call landing page represent the number of members who have posted on the thread. It's a simple count, really. We have no way of knowing how many people are sailing with each individual member! I think it is safe to say that doubling the amount shown on the landing page is the way to go, since the majority of people cruise with someone else -- they will more than likely be attending the Meet & Mingle as well! On our Regal 9/26 sailing we are showing 26 members on the Roll Call -- but in actuality we have almost 60 who have been accounted for and will be attending the Meet & Mingle. I'm happy to see that Princess is monitoring those pages and/or other methods to see how many people POSTED on a Roll Call -- but those numbers are not indicative of how many people have responded to attend a gathering. That all said -- and this is from experience culled over many years here -- the number that show up is a different story. Perhaps close to 40% do not show. I blame Princess for having all those fun activities to do on board! LOL Seriously, I'm happy to explain this in detail to anyone over at Princess. LAURA Thanks very much for this explanation. Possibly Princess Coordinators are getting the Roll Call number mixed up with the Meet & Greet number from the sound of it. BTW: Our Roll Call actually numbers 270 Cruisemates, with 139 distinct log-ins. Meet & Greet roster totals 209. As you say, it would be remiss for any party to use the Roll Call Tool number as Meet & Greet head count. :p In terms of real number of people who actually show up at these events. It has ranged from 12 on a 4 night cruise to 180 on our last 12 night Repo. That was 180 out of 202 signed up. It might help that I furnish a very nice, 2" cruise souvenir, ship's memento-1 for each cabin, plus offer useful door prizes such as handmade lotion and soap...the stuff on the ships tends to be...sub par or none existent in some cases. Pretty good turn out with small gifties, in 6 of the 7 gatherings I've somehow hosted. :D Thanks once again, Laura! Edited July 27, 2015 by kcfoxy Link to comment Share on other sites More sharing options...
2BeOnaBoat Posted July 27, 2015 #18 Share Posted July 27, 2015 ... a very nice, 2" cruise souvenir, ship's memento-1 for each cabin, plus offer useful door prizes such as handmade lotion and soap... Thanks once again, Laura! Nice touch! I've seen people bring local items to swap but haven't seen this. Link to comment Share on other sites More sharing options...
paradiselivin1 Posted July 27, 2015 #19 Share Posted July 27, 2015 n terms of real number of people who actually show up at these events. It has ranged from 12 on a 4 night cruise to 180 on our last 12 night Repo. That was 180 out of 202 signed up. It might help that I furnish a very nice, 2" cruise souvenir, ship's memento-1 for each cabin, plus offer useful door prizes such as handmade lotion and soap...the stuff on the ships tends to be...sub par or none existent in some cases. Pretty good turn out with small gifties, in 6 of the 7 gatherings I've somehow hosted. :D Thanks once again, Laura! We attended a M&G on one of our sailings last year where it was a "paid event". We paid something like $20-25/pp in advance which I am sure cut down on the "no-shows". We got an open bar for an hour and I've never seen a group of people drink so much in such a short time!:eek: I'm glad someone set my expectations for my M&G next month as this is the first time that I have "volunteered". Link to comment Share on other sites More sharing options...
Colo Cruiser Posted July 27, 2015 #20 Share Posted July 27, 2015 We attended a M&G on one of our sailings last year where it was a "paid event". We paid something like $20-25/pp in advance which I am sure cut down on the "no-shows". We got an open bar for an hour and I've never seen a group of people drink so much in such a short time!:eek: I'm glad someone set my expectations for my M&G next month as this is the first time that I have "volunteered". What cruise line was that? Link to comment Share on other sites More sharing options...
kcfoxy Posted July 28, 2015 #21 Share Posted July 28, 2015 I have been in touch with Diana Hall, who oversees the Onboard Services Coordinators. Here is the latest list, as of today...of course these are always subject to change. The Coordinators and ships without changes are not included... Diana Hall, Supervisor but now has Diamond & Star Lawrence Andrada Regal Dena Gertsch Royal and TAAs Jodi Rudolph Crown, Ocean & Dawn Jan James Golden & Pacific Coleen Reyes Caribbean, Sea & Sun I will leave the wonderful overall formatting in Christine's very capable hands, as there is only so much one can do with these dratted cataracts. Anyway, hope the update helps. :p Link to comment Share on other sites More sharing options...
Mapu Posted September 25, 2015 #22 Share Posted September 25, 2015 Rosanne Pennucci Emerald & Island (661) 284 4443 rpennucci@princesscruises.com Just email the details. That's what I do since I then have written confirmation. :) Pam Do you know the onboard coordinator for the Royal? Thanks. Link to comment Share on other sites More sharing options...
paul929207 Posted September 25, 2015 #23 Share Posted September 25, 2015 I have never seen contact info for on board personnel. Arrangements for a M&G are made thru the Princess headquarters in California. Here is the contact for the Royal Stacey Anderson Royal, Sun, Dawn (661) 284-4333 sanderson@princesscruises.com Link to comment Share on other sites More sharing options...
Mapu Posted September 25, 2015 #24 Share Posted September 25, 2015 I have never seen contact info for on board personnel. Arrangements for a M&G are made thru the Princess headquarters in California. Here is the contact for the Royal Stacey Anderson Royal, Sun, Dawn (661) 284-4333 sanderson@princesscruises.com Thanks. That is what I meant; a stateside contact who will set up the Meet & Greet/ Link to comment Share on other sites More sharing options...
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