lyteforce Posted August 14, 2015 #1051 Share Posted August 14, 2015 If you haven't received your email confirmation, call them back to get it. I had to do that the last time. I'm not sure if they got the email address wrong as you have to give it to them verbally (not sure why can't get it off your reservation). Thanks brfan! It actually arrived the following day - not sure why it took so long, but I did get it. Link to comment Share on other sites More sharing options...
mabelcat Posted August 18, 2015 #1052 Share Posted August 18, 2015 We are leaving on the Oasis on August 29th, 2015. I have topped up everyone's OBC. Can I take cash out during the trip to use for port days, would I do this at the casino? How do I find out how much gratuities are in Canadian dollars to decide if I should pay on the ship or before we go... Thanks for all the help on this everyone Link to comment Share on other sites More sharing options...
Clarea Posted August 18, 2015 #1053 Share Posted August 18, 2015 We are leaving on the Oasis on August 29th, 2015. I have topped up everyone's OBC.Can I take cash out during the trip to use for port days, would I do this at the casino? How do I find out how much gratuities are in Canadian dollars to decide if I should pay on the ship or before we go... Thanks for all the help on this everyone You can take cash out at the casino, but they will charge you 5% if you have used a credit card to secure your onboard account. Link to comment Share on other sites More sharing options...
bruzin_for_a_cruizin Posted August 18, 2015 #1054 Share Posted August 18, 2015 We are leaving on the Oasis on August 29th, 2015. I have topped up everyone's OBC.Can I take cash out during the trip to use for port days, would I do this at the casino? How do I find out how much gratuities are in Canadian dollars to decide if I should pay on the ship or before we go... Thanks for all the help on this everyone We are on the 29th Oasis sailing, too! I am ecstatic to see you have "topped up everyone's OBC!" How much did you put on my account? ;) I have well-stocked through this promotion as well. As I understand from the helpful people in this thread, as long as you specify your account as a Cash Account upon check-in at the pier, you can withdraw from the casino at any time. Link to comment Share on other sites More sharing options...
son3cruisers Posted August 18, 2015 Author #1055 Share Posted August 18, 2015 You are limited to $500 per day from the casino. :) Does anyone know if the $500 daily limit is per person or per stateroom? My DH and I have $500 assigned to us individually. Would love to just visit the casino once and have DH withdrawal his $500 and then I would withdrawal mine later in the day. Possible? Link to comment Share on other sites More sharing options...
BCguy100 Posted August 18, 2015 #1056 Share Posted August 18, 2015 Just tried to add another $500 to our account. Was told we had 'maxed out' the limit for the cruise (12 day Baltic). We've already purchased $1500 so I guess that's it, unless anyone else has a different experience. Morley Link to comment Share on other sites More sharing options...
cegmar Posted August 18, 2015 #1057 Share Posted August 18, 2015 Just tried to add another $500 to our account. Was told we had 'maxed out' the limit for the cruise (12 day Baltic). We've already purchased $1500 so I guess that's it, unless anyone else has a different experience. Morley I just called to add another $500 to our account for a total of $1000. Specifically asked the agent if there was a maximum that am allowed to add and was told no. Just the limit $500 per phone transaction. Link to comment Share on other sites More sharing options...
KiwiGal117 Posted August 18, 2015 #1058 Share Posted August 18, 2015 Our cruise is still 372 days out (but who's counting!!), is it too early to call to add? Link to comment Share on other sites More sharing options...
Tinious Posted August 18, 2015 #1059 Share Posted August 18, 2015 Can I just say WOW, and thank you for this thread? I just called Royal Caribbean Gifts and Gear (800) 722-5443 -- asked to put $500 USD OBC onto my reservation, gave my reservation number and CC info and boom -- $550cdn becomes $500USD, saving me at least $115cdn at current exchange rates on my cruise in a few weeks. Got my receipt almost instantly. Super wow, thanks!!! BTW - I asked the agent what the limit given there's a theme here about that, he said "he's not aware of one and the most he's added at once was $3000". He also said there'd be no point of a transaction limit because people would just call in multiple times with multiple cards and from friends as "gifts" if needed since that's what this program ostensibly is about. Link to comment Share on other sites More sharing options...
mabelcat Posted August 18, 2015 #1060 Share Posted August 18, 2015 We are on the 29th Oasis sailing, too! I am ecstatic to see you have "topped up everyone's OBC!" How much did you put on my account? ;) I have well-stocked through this promotion as well. As I understand from the helpful people in this thread, as long as you specify your account as a Cash Account upon check-in at the pier, you can withdraw from the casino at any time. Topped up my account, hubbys account my teens accounts, everyone will have their own on board credit....sorry you will have to top up you own, I'm done:) Checked my gratuities price, and it is around $111.00 CAN each for the week, I see others are getting it for lower amounts.. , any reasons this would be? Link to comment Share on other sites More sharing options...
Hopetotravel Posted August 18, 2015 #1061 Share Posted August 18, 2015 Checked my gratuities price, and it is around $111.00 CAN each for the week, I see others are getting it for lower amounts.. , any reasons this would be? That's what ours is in C$. $111.34 It's 12.95 US$/day. Link to comment Share on other sites More sharing options...
LibertyCruiser Posted August 18, 2015 #1062 Share Posted August 18, 2015 We are leaving on the Oasis on August 29th, 2015. I have topped up everyone's OBC.Can I take cash out during the trip to use for port days, would I do this at the casino? How do I find out how much gratuities are in Canadian dollars to decide if I should pay on the ship or before we go... Thanks for all the help on this everyone We paid C$15.73/day for gratuities in December but they've increased since then. In any regard it's going to be cheaper to purchase OBC at 10% and use that to pay the gratuities. Link to comment Share on other sites More sharing options...
Ken at the beach Posted August 18, 2015 #1063 Share Posted August 18, 2015 Topped up my account, hubbys account my teens accounts, everyone will have their own on board credit....sorry you will have to top up you own, I'm done:) Checked my gratuities price, and it is around $111.00 CAN each for the week, I see others are getting it for lower amounts.. , any reasons this would be? The reason for the different gratuity amounts was due to the exchange rate that Royal used when you booked your cruise. The gratuity rates were locked in and Royal did not adjust them. We lucked out and had a couple of cruises where we paid less in CDN$ than they were in US as the cruise was initially booked when the CDN$ was at par or slightly better than the US$. Link to comment Share on other sites More sharing options...
jellyfish39 Posted August 18, 2015 #1064 Share Posted August 18, 2015 We have purchased OBC converted at the C$1.10/US$1 rate for our upcoming RCL cruise and tried to do the same for a cruise on Celebrity next year, thinking sister companies would have the same policy. However the quoted exchange rate for Celebrity was around $1.30. We booked our Celebrity cruise a little later, but booked in C$ when the rate was around $1.10-$1.15. Has anyone else had any better luck buying OBC for Celebrity cruises I tried the Celebrity boards but couldn't find anything recent about OBC Thanks Link to comment Share on other sites More sharing options...
mabelcat Posted August 18, 2015 #1065 Share Posted August 18, 2015 The reason for the different gratuity amounts was due to the exchange rate that Royal used when you booked your cruise. The gratuity rates were locked in and Royal did not adjust them. We lucked out and had a couple of cruises where we paid less in CDN$ than they were in US as the cruise was initially booked when the CDN$ was at par or slightly better than the US$. Good to know thanks.... Will buy some more OBC and pay for gratuities onboard Link to comment Share on other sites More sharing options...
mabelcat Posted August 18, 2015 #1066 Share Posted August 18, 2015 You can get US cash on the last evening of the cruise, for any remaining refundable OBC. Bob, Can I get US cash out during the cruise to use for shopping in Port?:D Link to comment Share on other sites More sharing options...
Clarea Posted August 18, 2015 #1067 Share Posted August 18, 2015 Bob, Can I get US cash out during the cruise to use for shopping in Port?:D You can get cash at the casino anytime, but they will charge you 5% if your onboard account is secured with a credit card. Link to comment Share on other sites More sharing options...
mabelcat Posted August 19, 2015 #1068 Share Posted August 19, 2015 You can get cash at the casino anytime, but they will charge you 5% if your onboard account is secured with a credit card. I have a cash account so hopefully will not get charged the 5%...!!! Link to comment Share on other sites More sharing options...
Ken at the beach Posted August 19, 2015 #1069 Share Posted August 19, 2015 I have a cash account so hopefully will not get charged the 5%...!!! You may need to remind them at the casino that you have a cash account. Link to comment Share on other sites More sharing options...
BCguy100 Posted August 19, 2015 #1070 Share Posted August 19, 2015 After being told I had 'maxed out' my onboard cash account, I called back and was able to add another $500 at the 10% rate. Interestingly, some agents will only do $499, others will split the $500 into two amounts. Plan is to withdraw the max each night and use to pay off ship tours, anything on the ship and the rest off ship to buy Euros, etc. M Link to comment Share on other sites More sharing options...
nl sailor Posted August 19, 2015 #1071 Share Posted August 19, 2015 (edited) Hi everyone, New to the site, and reading up on this thread. We are booked in Cdn, and therefore eligible for this 'offer'. When we booked we did received 200 US onboard credit, which I noticed on the RC Onboard credit page it notes that this is clearly a use it or lose it. So If I were to call RC, I would essentially ask 'Can I put $1000US (pay $1100CDN) on my cash account"? (Aware of potential $500 cap) Then, let's say I spend $800 on the boat, how do I know my onboard purchases go against the $200 first. And with $400 remaining, I would just get that refunded back to me on my credit card (card used to add the $1,000), or potentially get the cash out on the boat somehow? Thanks Edited August 19, 2015 by nl sailor Link to comment Share on other sites More sharing options...
Ken at the beach Posted August 19, 2015 #1072 Share Posted August 19, 2015 (edited) Hi everyone, New to the site, and reading up on this thread. We are booked in Cdn, and therefore eligible for this 'offer'. When we booked we did received 200 US onboard credit, which I noticed on the RC Onboard credit page it notes that this is clearly a use it or lose it. So If I were to call RC, I would essentially ask 'Can I put $1000US (pay $1100CDN) on my cash account"? (Aware of potential $500 cap) Then, let's say I spend $800 on the boat, how do I know my onboard purchases go against the $200 first. And with $400 remaining, I would just get that refunded back to me on my credit card (card used to add the $1,000), or potentially get the cash out on the boat somehow? Thanks Yes you can try for the $1000 all at once and some have been successful at having that amount or more processed in 1 transaction. All non-refundable OBC is used first . All leftover OBC will be refunded to your CC at the exchange rate of the day that Royal is using which is probably 125 - 130%. If you take money out at the casino you will be charged a 5% fee unless you set up your account as a cash account (no credit card) Edited August 19, 2015 by Ourusualbeach Link to comment Share on other sites More sharing options...
nl sailor Posted August 19, 2015 #1073 Share Posted August 19, 2015 (edited) Yes you can try for the $1000 all at once and some have been successful at having that amount or more processed in 1 transaction. All non-refundable OBC is used first . All leftover OBC will be refunded to your CC at the exchange rate of the day that Royal is using which is probably 125 - 130%. If you take money out at the casino you will be charged a 5% fee unless you set up your account as a cash account (no credit card) Thanks Ken, I was actually reading your comment on post #480 (alot of reading tonight), and was interested in seeing how you made out. I can see why everyone is adding so much to their OBC now, easy 20% back. The wife seems to want to set up the sea pass as a credit instead of cash, i guess to avoid the wait time to clue up cash account on the last night (though i'm new to this so not sure how much of an inconvenience this is). But if it saves us 5% of the balance, and I put a significant amount in the sea pass account, then it seems worth the wait doesn't it? Edited August 19, 2015 by nl sailor Link to comment Share on other sites More sharing options...
Ken at the beach Posted August 19, 2015 #1074 Share Posted August 19, 2015 Thanks Ken, I was actually reading your comment on post #480 (alot of reading tonight), and was interested in seeing how you made out. I can see why everyone is adding so much to their OBC now, easy 20% back. The wife seems to want to set up the sea pass as a credit instead of cash, i guess to avoid the wait time to clue up cash account on the last night (though i'm new to this so not sure how much of an inconvenience this is). But if it saves us 5% of the balance, and I put a significant amount in the sea pass account, then it seems worth the wait doesn't it? Set it up as a cash account initially then take money out of the casino as needed. With 2 days left in the cruise go to guest services and add the credit card to your account. Best of both worlds.:) Link to comment Share on other sites More sharing options...
brfan Posted August 19, 2015 #1075 Share Posted August 19, 2015 We have purchased OBC converted at the C$1.10/US$1 rate for our upcoming RCL cruise and tried to do the same for a cruise on Celebrity next year, thinking sister companies would have the same policy. However the quoted exchange rate for Celebrity was around $1.30. We booked our Celebrity cruise a little later, but booked in C$ when the rate was around $1.10-$1.15. Has anyone else had any better luck buying OBC for Celebrity cruises I tried the Celebrity boards but couldn't find anything recent about OBC Thanks You can buy OBC for Celebrity on their website under Gifts by Celebrity. Currently the cost for $25 USD is $30.60. Link to comment Share on other sites More sharing options...
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