bee-ess Posted December 9, 2015 #1 Share Posted December 9, 2015 (edited) Received email from P&O tonight saying that my balance is due in the next 2 days - it is not due until Feb 2nd. Phoned them and it is a computer glitch and lots of customers have been sent them in error - so you can ignore it if you get one. Edited December 9, 2015 by bee-ess Link to comment Share on other sites More sharing options...
tartanexile81 Posted December 9, 2015 #2 Share Posted December 9, 2015 Just been reading the same on FB. A lot of people had that email! Link to comment Share on other sites More sharing options...
jh1809 Posted December 9, 2015 #3 Share Posted December 9, 2015 Received email from P&O tonight saying that my balance is due in the next 2 days - it is not due until Feb 2nd. Phoned them and it is a computer glitch and lots of customers have been sent them in error - so you can ignore it if you get one. Thanks. You've saved me having to ring them up. My cruise doesn't sail until 1st November, so I was a bit startled! Link to comment Share on other sites More sharing options...
bee-ess Posted December 9, 2015 Author #4 Share Posted December 9, 2015 Just been reading the same on FB. A lot of people had that email! Made me splutter at first, right on Xmas !! Link to comment Share on other sites More sharing options...
Scriv Posted December 9, 2015 #5 Share Posted December 9, 2015 Just a computer glitch lol.... they now have a message on their answerphone saying to ignore any requests for undue payments. We had one for Dec 2016 and our friends for June 2016 so we knew it was a computer going bananas. :) Link to comment Share on other sites More sharing options...
Rare P&O SUE Posted December 9, 2015 #6 Share Posted December 9, 2015 Yes I was panicked when I got the e-mail just now telling me my final balance is due in 2 days - the cruise is Oct 2016!! Link to comment Share on other sites More sharing options...
Scriv Posted December 9, 2015 #7 Share Posted December 9, 2015 I didn't panic - I knew they would never seriously demand payment from me for a booking next Christmas lol. Link to comment Share on other sites More sharing options...
Greatergroves Posted December 9, 2015 #8 Share Posted December 9, 2015 (edited) Received email from P&O tonight saying that my balance is due in the next 2 days - it is not due until Feb 2nd. Phoned them and it is a computer glitch and lots of customers have been sent them in error - so you can ignore it if you get one. Thanks for this. My cruise is in July 2016. Having not booked with P and O before I did panic for a bit. i thought this is not how Norwegian and RC do it! Edited December 9, 2015 by Greatergroves Link to comment Share on other sites More sharing options...
kevg1889 Posted December 9, 2015 #9 Share Posted December 9, 2015 My final payment is due in 2 days & I haven't had one!! Link to comment Share on other sites More sharing options...
sapphire4 Posted December 9, 2015 #10 Share Posted December 9, 2015 Thanks for that. I tried to ring tonight but couldn't get through. Double checked and my balance isn't due till Feb. Link to comment Share on other sites More sharing options...
Redrobo Posted December 12, 2015 #11 Share Posted December 12, 2015 Should have received a second Email telling you of the clitch, with an apology. Link to comment Share on other sites More sharing options...
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