boca7 Posted January 22, 2016 #26 Share Posted January 22, 2016 Guess we were the unfortunate ones, We were in a Mini & complained air not working well, they cleaned air ducts that left dust in the cabin that started us coughing & here we are still coughing with infected sinuses. Will never go on that ship again after what we have been through. Please no comments from the naysayers, were sick enough. Link to comment Share on other sites More sharing options...
jerseyaxn Posted January 22, 2016 #27 Share Posted January 22, 2016 When we're you on the ship? Link to comment Share on other sites More sharing options...
enyliram Posted January 23, 2016 #28 Share Posted January 23, 2016 i also disembarked on monday jan 18th. i agree that the cruise director was poor and noted that on my e mail survery .enjoyed the cruise very much. during the entire incinerator fire incident my cabin steward and other cabin stewards were in the hall wearing their life jackets and appeared calm,assuring us not to worry.. however i must remark that after the fire incident in which all crew members participated i went down to deck 5 and there was a line of people waiting at the IC for service. seems the munchies took first place before the crew member was able to return after being dismissed by the captain. Link to comment Share on other sites More sharing options...
Colo Cruiser Posted January 23, 2016 #29 Share Posted January 23, 2016 Guess we were the unfortunate ones, We were in a Mini & complained air not working well, they cleaned air ducts that left dust in the cabin that started us coughing & here we are still coughing with infected sinuses. Will never go on that ship again after what we have been through. Please no comments from the naysayers, were sick enough. When? What cabin? Link to comment Share on other sites More sharing options...
Colo Cruiser Posted January 23, 2016 #30 Share Posted January 23, 2016 i also disembarked on monday jan 18th. i agree that the cruise director was poor and noted that on my e mail survery.enjoyed the cruise very much. during the entire incinerator fire incident my cabin steward and other cabin stewards were in the hall wearing their life jackets and appeared calm,assuring us not to worry.. however i must remark that after the fire incident in which all crew members participated i went down to deck 5 and there was a line of people waiting at the IC for service. seems the munchies took first place before the crew member was able to return after being dismissed by the captain. These will be the first ones crying and screaming not knowing what to do in a real emergency. :rolleyes: Thanks for your comments, glad you had a good cruise. Link to comment Share on other sites More sharing options...
Drews_Cruise Posted January 23, 2016 #31 Share Posted January 23, 2016 We loved The Emerald and we hear the same sort of stories about the Caribbean Princess. People sometimes see the worst in things when they should be focused on the wonderful experiences that they are having. Bad reviews or not we are going on the Caribbean next year and planning to go back on the Emerald one day soon too. Link to comment Share on other sites More sharing options...
jerseyaxn Posted January 23, 2016 #32 Share Posted January 23, 2016 Thought you turned the corner and we're positive I guess I was wrong. Link to comment Share on other sites More sharing options...
colonialinnkeeper Posted January 23, 2016 #33 Share Posted January 23, 2016 Love reading about the Emerald. Less than 2 months now. Link to comment Share on other sites More sharing options...
boca7 Posted January 23, 2016 #34 Share Posted January 23, 2016 When? What cabin? 01/4-01/14, D220. Your trip depended on your cabin, There were some people with no air that were able to change cabins. The ship should be in good condition now if they addressed the problems that were not addressed in drydock. I only stated my condition because of the nasty comments aimed at the complaints. They were not making it up. Link to comment Share on other sites More sharing options...
Craigc678 Posted January 23, 2016 #35 Share Posted January 23, 2016 Just got off the Emerald on Saturday, January 23 and it was in great shape. Weather was crummy but staff and ship were in fine form. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
floridalover5623 Posted January 23, 2016 #36 Share Posted January 23, 2016 01/4-01/14, D220. Your trip depended on your cabin, There were some people with no air that were able to change cabins. The ship should be in good condition now if they addressed the problems that were not addressed in drydock. I only stated my condition because of the nasty comments aimed at the complaints. They were not making it up. I know where you're coming from. Been there once and it's not a pleasant experience. Link to comment Share on other sites More sharing options...
jerseyaxn Posted January 23, 2016 #37 Share Posted January 23, 2016 Old post from 1/4 Link to comment Share on other sites More sharing options...
Cruz Crazi Posted January 23, 2016 #38 Share Posted January 23, 2016 We just got off the Emerald this morning. Had a fanatastic time. The ship is looking good!!! We did not encounter any problems that are worth complaining about.:):) Link to comment Share on other sites More sharing options...
jerseyaxn Posted January 23, 2016 #39 Share Posted January 23, 2016 Good to hear I'm glad you had a great time Link to comment Share on other sites More sharing options...
Happy2cruise Posted January 23, 2016 #40 Share Posted January 23, 2016 We just got off the Emerald this morning. Had a fanatastic time.The ship is looking good!!! We did not encounter any problems that are worth complaining about.:):) Glad to hear that as we are sailing on her in about 4 weeks. Have sailed her twice before and she is one of our favorites:) Link to comment Share on other sites More sharing options...
Dusty Wren Posted February 20, 2016 #41 Share Posted February 20, 2016 I know where you're coming from. Been there once and it's not a pleasant experience. Hi, we're there any A/C on your deck? We are booked for a mini-suite on the same deck 9 dolphin mid-aft port Link to comment Share on other sites More sharing options...
Dusty Wren Posted February 20, 2016 #42 Share Posted February 20, 2016 I know where you're coming from. Been there once and it's not a pleasant experience. Hi, we're there any A/C on your deck? We are booked for a mini-suite on the same deck 9 dolphin mid-aft port Link to comment Share on other sites More sharing options...
floridalover5623 Posted February 20, 2016 #43 Share Posted February 20, 2016 Hi, we're there any A/C on your deck? We are booked for a mini-suite on the same deck 9 dolphin mid-aft port We were on the Caribe deck by the central elevators. The AC was OK, not cold but OK. There is never a time when it was so cold that I would click it up a notch. This is unlike other Princess ships where we normally set it in the middle. Link to comment Share on other sites More sharing options...
GUT2407 Posted February 20, 2016 #44 Share Posted February 20, 2016 Thanks. Link to comment Share on other sites More sharing options...
SCHappilyRetired Posted February 20, 2016 #45 Share Posted February 20, 2016 We got off 2/15 after 9 days. Cabin Rivera 736 inside. NO a/c problems, NO water (hot or cold) problems. Food was good, service as well. Went to Share one night. PERFECTION! The only complaint I heard was when I was at passenger service desk someone complained they did get a fold out map of the ship and why they were not out in a basket to grab vs waiting in line. The gal explained that people were grabbing a few at a time, which is really not necessary, and getting wasted. That man just about ripped her head off! Geezzz, must it always be about 'me' when cruising?!! He was quite rude which I thought was uncalled for. I'm sure with an attitude like that on the first day, he must have had a wonderful time :rolleyes::rolleyes: Link to comment Share on other sites More sharing options...
snoozy8 Posted February 20, 2016 #46 Share Posted February 20, 2016 Glad your having a good cruise . Can I impose and ask what sockets they have us or aus ones. So I know if I have to buy an adapter to charge up my batteries on my electrical . Glad to hear some positive news . Byeeeeee Link to comment Share on other sites More sharing options...
floridalover5623 Posted February 20, 2016 #47 Share Posted February 20, 2016 We got off 2/15 after 9 days. Cabin Rivera 736 inside. NO a/c problems, NO water (hot or cold) problems. Food was good, service as well. Went to Share one night. PERFECTION! I think the problems with the AC only occur when the weather is hot, which your trip wasn't. If it had been a normal Caribbean cruise in Feb you would have heard many complaints. The ships AC doesn't seem to be distributed evenly. Some public areas were exceptionally cold when there were hardly any people in them and very hot at other times. Link to comment Share on other sites More sharing options...
shredie Posted February 20, 2016 #48 Share Posted February 20, 2016 I think the problems with the AC only occur when the weather is hot, which your trip wasn't. If it had been a normal Caribbean cruise in Feb you would have heard many complaints. The ships AC doesn't seem to be distributed evenly. Some public areas were exceptionally cold when there were hardly any people in them and very hot at other times. I could be wrong, but I think maybe floridalover has a problem with the AC on Emerald. Anyone have a list of those pax who also had a problem? Link to comment Share on other sites More sharing options...
Plainsman Posted February 20, 2016 #49 Share Posted February 20, 2016 Had no A/C problems or hot or cold water problems in B735, how ever we did not have the new pillow top mattresses. Steward said higher decks had them and they were expected soon in the lower decks. Food was pretty good except for the Prime Rib, might have been choice grade but not prime (I was in the Beef cattle business for 40 years) Had the Salmon 3 nights, not on every night menu, just ask for it. Link to comment Share on other sites More sharing options...
billyg3 Posted February 21, 2016 #50 Share Posted February 21, 2016 We were in R747, the angled balcony that is the last cabin on the starboard side of Riviera deck. Our A/C was actually a bit on the cool side. We kept the thermostat around the middle most of the time as it got chilly in the cabin when set cooler than that. We did have mostly hot water out of the shower. The temperature control did not seem to have much effect. Link to comment Share on other sites More sharing options...
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