littlemeagain Posted September 13, 2016 #1 Share Posted September 13, 2016 I'm so excited! We are going on the NCL Jewel in 14 days and I called the upsell department yesterday and no offers were available. I tried today and they had 2 offers! I took the suite instead of the haven 2 bedroom! I'm not telling my bf until we arrive at the pier! Link to comment Share on other sites More sharing options...
pathubia Posted September 13, 2016 #2 Share Posted September 13, 2016 I'm so excited! We are going on the NCL Jewel in 14 days and I called the upsell department yesterday and no offers were available. I tried today and they had 2 offers! I took the suite instead of the haven 2 bedroom! I'm not telling my bf until we arrive at the pier! Congratulations!! That is so cool!! I surprised my husband with an upsell to the deluxe owners suite in May!! Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted September 13, 2016 #3 Share Posted September 13, 2016 Great! Have a wonderful cruise. Link to comment Share on other sites More sharing options...
JimS4210 Posted September 13, 2016 #4 Share Posted September 13, 2016 I'm so excited! We are going on the NCL Jewel in 14 days and I called the upsell department yesterday and no offers were available. I tried today and they had 2 offers! I took the suite instead of the haven 2 bedroom! I'm not telling my bf until we arrive at the pier! Do you mind telling me what they offered you price-wise? I'm on the same cruise and called last Friday. I was told nothing was available and no suites were showing as available on their site. Thanks! Jim Link to comment Share on other sites More sharing options...
littlemeagain Posted September 13, 2016 Author #5 Share Posted September 13, 2016 I am on the 12 night Pacific NW and Mexican Riviera. They had a suite for $750pp and Haven 2 BR for $1000pp. There are only 2 of us so I took the suite! I don't mind not having the haven courtyard. I think I got an awesome deal! Link to comment Share on other sites More sharing options...
JimS4210 Posted September 13, 2016 #6 Share Posted September 13, 2016 I am on the 12 night Pacific NW and Mexican Riviera. They had a suite for $750pp and Haven 2 BR for $1000pp. There are only 2 of us so I took the suite! I don't mind not having the haven courtyard. I think I got an awesome deal! Nice! Just got off the phone with them. I just snagged a Haven 2 BR for $400/pp for two of us. Didn't really need it, but I figured for $100/night per person it was worth the price. We're on the 5 night Coastal from Vancouver. In case anyone is interested, there is still at least one 2 BR left and one Owner's Suite left. Jim Link to comment Share on other sites More sharing options...
littlemeagain Posted September 13, 2016 Author #7 Share Posted September 13, 2016 Good for you! Enjoy! Link to comment Share on other sites More sharing options...
smrtypnts Posted September 13, 2016 #8 Share Posted September 13, 2016 I'm so excited! We are going on the NCL Jewel in 14 days and I called the upsell department yesterday and no offers were available. I tried today and they had 2 offers! I took the suite instead of the haven 2 bedroom! I'm not telling my bf until we arrive at the pier! Why don't you let him wait until he walks into the room? That surprise would be so great! You could even send him to the bathroom right before checking in at the pier so that you could tell the agent to keep it secret!:D Link to comment Share on other sites More sharing options...
smrtypnts Posted September 13, 2016 #9 Share Posted September 13, 2016 nice! Just got off the phone with them. I just snagged a haven 2 br for $400/pp for two of us. Didn't really need it, but i figured for $100/night per person it was worth the price. We're on the 5 night coastal from vancouver. In case anyone is interested, there is still at least one 2 br left and one owner's suite left. Jim fabulous Link to comment Share on other sites More sharing options...
Trellaine Posted September 13, 2016 #10 Share Posted September 13, 2016 Nice! Just got off the phone with them. I just snagged a Haven 2 BR for $400/pp for two of us. Didn't really need it, but I figured for $100/night per person it was worth the price. We're on the 5 night Coastal from Vancouver. In case anyone is interested, there is still at least one 2 BR left and one Owner's Suite left. Jim Hmmm I didn't know there was such a thing to call "upsell"? I am on a coastal cruise as well Sept 27. What would be an upgrade to mid ship balcony stateroom? I will be on The Jewel. Sorry never been on a cruise before. Link to comment Share on other sites More sharing options...
JimS4210 Posted September 13, 2016 #11 Share Posted September 13, 2016 (edited) Hmmm I didn't know there was such a thing to call "upsell"? I am on a coastal cruise as well Sept 27. What would be an upgrade to mid ship balcony stateroom? I will be on The Jewel. Sorry never been on a cruise before. Just call the upsell number. They'll ask for your reservation number and let you know what is available and what the cost would be to upgrade. The number is 800 625 4309. I'm on the same cruise as you. We're within 2 weeks of sailing, so if there are cabins available now's a good time to call. Jim Edited September 13, 2016 by JimS4210 Link to comment Share on other sites More sharing options...
Trellaine Posted September 13, 2016 #12 Share Posted September 13, 2016 Thanks! I am assuming thats a specific number? I just called the main line and the rep stated since I booked through a travel agent there isn't anything she can do. And that I need to go through the TA. Would this situation be different? All new to this. She also said there really isnt much difference between the mid ship balcony and the mid ship mini suite. Maybe im getting too greedy lol. And should stick to my booking. Link to comment Share on other sites More sharing options...
jvsnana Posted September 14, 2016 #13 Share Posted September 14, 2016 Nice! Just got off the phone with them. I just snagged a Haven 2 BR for $400/pp for two of us. Didn't really need it, but I figured for $100/night per person it was worth the price. We're on the 5 night Coastal from Vancouver. In case anyone is interested, there is still at least one 2 BR left and one Owner's Suite left. Jim Hey Jim...congrats! Can you tell me what type of cabin you upsold from? Also, did you make a counter offer or was $400pp their offer? Link to comment Share on other sites More sharing options...
JimS4210 Posted September 14, 2016 #14 Share Posted September 14, 2016 Hey Jim...congrats!Can you tell me what type of cabin you upsold from? Also, did you make a counter offer or was $400pp their offer? I had a nice cabin. Aft balcony 9174. Their original offer was $500/pp. I said "Would you accept $400/pp?". I was put on hold for a minute or two. I guess she had to ask a supervisor. She came back and said "That's fine." So unless it's gone already, there's an aft balcony on the Jewel for 9/27! Jim Link to comment Share on other sites More sharing options...
JimS4210 Posted September 14, 2016 #15 Share Posted September 14, 2016 Thanks! I am assuming thats a specific number? I just called the main line and the rep stated since I booked through a travel agent there isn't anything she can do. And that I need to go through the TA. Would this situation be different? All new to this. She also said there really isnt much difference between the mid ship balcony and the mid ship mini suite. Maybe im getting too greedy lol. And should stick to my booking. That is a specific number for the upset dept. Don't call NCL's main number. Not sure, but I think you can still request an upsell even if you used a TA. We never use one so I'm not 100% sure, but pretty sure I read on here that you can still do it. I'd make the call. What have you got to lose? Good luck! Jim Link to comment Share on other sites More sharing options...
jvsnana Posted September 14, 2016 #16 Share Posted September 14, 2016 I had a nice cabin. Aft balcony 9174. Their original offer was $500/pp. I said "Would you accept $400/pp?". I was put on hold for a minute or two. I guess she had to ask a supervisor. She came back and said "That's fine." So unless it's gone already, there's an aft balcony on the Jewel for 9/27! Jim Great...thanks for the info! Enjoy the Haven :) Link to comment Share on other sites More sharing options...
63galaxie Posted September 14, 2016 #17 Share Posted September 14, 2016 Why don't you let him wait until he walks into the room? That surprise would be so great! You could even send him to the bathroom right before checking in at the pier so that you could tell the agent to keep it secret!:D That's exactly what I did on MSC Divina last summer. I knew it was a hit when I heard my husband say, "Wow," repeatedly as he walked into our two-room Sophia Loren Suite. Link to comment Share on other sites More sharing options...
cincicruisers Posted September 14, 2016 #18 Share Posted September 14, 2016 Congrats all who got the upgraded cabins. :D Link to comment Share on other sites More sharing options...
Trellaine Posted September 14, 2016 #19 Share Posted September 14, 2016 So I'm assuming aft gives the nicest views? Link to comment Share on other sites More sharing options...
luvincruising Posted September 14, 2016 #20 Share Posted September 14, 2016 That is a specific number for the upset dept. Don't call NCL's main number. Not sure, but I think you can still request an upsell even if you used a TA. We never use one so I'm not 100% sure, but pretty sure I read on here that you can still do it. I'd make the call. What have you got to lose? Good luck! Jim I spoke to the upsell fairy today. You can call them directly, even if you have a TA. :) Link to comment Share on other sites More sharing options...
PierceChristopher Posted September 14, 2016 #21 Share Posted September 14, 2016 Just call the upsell number. They'll ask for your reservation number and let you know what is available and what the cost would be to upgrade. The number is 800 625 4309. I'm on the same cruise as you. We're within 2 weeks of sailing, so if there are cabins available now's a good time to call. Jim Thanks for the #! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
abbyar Posted September 14, 2016 #22 Share Posted September 14, 2016 Please please please for others reading this thread - do not call until 2 weeks before your cruise. If you call too frequently or far in advance NCL will shut down the line (as they have before). Link to comment Share on other sites More sharing options...
rubylake Posted September 15, 2016 #23 Share Posted September 15, 2016 Please please please for others reading this thread - do not call until 2 weeks before your cruise. If you call too frequently or far in advance NCL will shut down the line (as they have before). Why 2 weeks? I thought people are getting offers before that. No? Link to comment Share on other sites More sharing options...
abbyar Posted September 15, 2016 #24 Share Posted September 15, 2016 No, in fact even at 2 weeks NCL will sometimes say upsells aren't yet available, and not release them until one week before. People are most definitely not getting upgrades before then. Link to comment Share on other sites More sharing options...
easyboy Posted September 15, 2016 #25 Share Posted September 15, 2016 I'm so excited! We are going on the NCL Jewel in 14 days and I called the upsell department yesterday and no offers were available. I tried today and they had 2 offers! I took the suite instead of the haven 2 bedroom! I'm not telling my bf until we arrive at the pier! Congratulations! Link to comment Share on other sites More sharing options...
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