Batinfla Posted October 22, 2016 #26 Share Posted October 22, 2016 I got the survey and filled it out. Also got the printed version prior to the survey. I, too, prefer the printed version. Previous issue of the magazine ----- I did not get the printed version. I knew it was out as my sister had received hers. It took many phone calls to HAl before they finally agreed to send me a copy. No explanation as to why I had not received one in the first place. Link to comment Share on other sites More sharing options...
G&G Posted October 23, 2016 #27 Share Posted October 23, 2016 It's all about the bottom line. It cost money to print the magazine. Anyone remember the blue folders we got that included boarding passes, luggage tags, book of shore excursions, etc. We now print all these things off the computer so HAL can save money Link to comment Share on other sites More sharing options...
xlxo Posted October 23, 2016 #28 Share Posted October 23, 2016 I wish all the HAL near weekly mails can be converted to email. Link to comment Share on other sites More sharing options...
avian777 Posted October 23, 2016 #29 Share Posted October 23, 2016 It's all about the bottom line. It cost money to print the magazine. Anyone remember the blue folders we got that included boarding passes, luggage tags, book of shore excursions, etc. We now print all these things off the computer so HAL can save money Yes, it is about the bottom line. However, you need to see the "big picture" to understand that some cost items (such as advertising and marketing expenses) actually add to the bottom line. HAL undoubtedly considers its Mariner Society perks (such as Mariner Magazine) as advertising to (hopefully) attract Mariners to book repeat cruises. Thus HAL is willing to spend money to make money. In order to determine if the money it spends on Mariner Magazine is well spent or not, HAL periodically conducts surveys to see how much Mariners value Mariner Magazine and, in turn, if doing away with the paper version (and going to an electronic format) would cause some Mariners to go to other cruise lines, So, while I suspect that HAL would like to save money by eliminating the paper Mariner Magazine entirely, I think it's more likely that HAL will offer Mariners a choice of which format - paper or electronic - they prefer, assuming the survey results indicate a strong preference for the paper format. JMO/YMMV ... Smooth sailing ... Link to comment Share on other sites More sharing options...
Rare Alphen Posted October 23, 2016 #30 Share Posted October 23, 2016 How lucky you all are - we haven't got any of the Mariner's magazines yet, not even once... (I know I can read them online on HAL's website)Must be a European thing, I think, we are quite often neglected in regard to e-mails, special offers, upsell offers - at least that's a feeling I've had for quite a while now. But I'll give the Mariner's society another chance and mail them again... I have to point out that it's quite different with Cunard even if we have less cruises and points with them - we get magazines, newsletters, special invitations etc. This is not a European thing, we get ours in Holland, but you might want to check your on-line HAL account. If you log on to your account, under “MY ACCOUNT”, “MY PREFERENCES” (in German this is “MEIN KONTO” “MEINE PRÄFERENZEN”), check if you have marked under Communication; Mail with Yes! (“Kommunikation” Post mit Ja). If you have no mark or a no at mail, you will receive nothing in your home mail box (happened to us too, after we checked yes, we got the magazine on our home address). Link to comment Share on other sites More sharing options...
Florida_gal_50 Posted October 23, 2016 #31 Share Posted October 23, 2016 This is not a European thing, we get ours in Holland, but you might want to check your on-line HAL account. If you log on to your account, under “MY ACCOUNT”, “MY PREFERENCES” (in German this is “MEIN KONTO” “MEINE PRÄFERENZEN”), check if you have marked under Communication; Mail with Yes! (“Kommunikation” Post mit Ja). If you have no mark or a no at mail, you will receive nothing in your home mail box (happened to us too, after we checked yes, we got the magazine on our home address). Thank you for that tip. Link to comment Share on other sites More sharing options...
jhsocal Posted October 23, 2016 #32 Share Posted October 23, 2016 Do you have to be a certain level to receive the magazine? We are only Mariner Two and have never received the magazine. Link to comment Share on other sites More sharing options...
Nieuwuser Posted October 23, 2016 #33 Share Posted October 23, 2016 2-Star Mariner Collect 30 Cruise Day credits and you’ll be elevated to a 2-Star Mariner, which entitles you to: Server pouring drinks Mariner Embarkation Lunch A collectible gift presented to you on board Mariner Champagne Brunch A complimentary photo of the ship A 10% discount on select Holland America Line logo clothing sold in onboard signature shops (may exclude already discounted merchandise) A 15% discount on merchandise from shophollandamerica.com A free subscription to the print or digital** version of Mariner® magazine An annual cruise planner Special offers on select sailings A 50% cruise fare discount on the 3rd/4th guest staying in your stateroom on select sailings A special recognition lapel pin Link to comment Share on other sites More sharing options...
jhsocal Posted October 23, 2016 #34 Share Posted October 23, 2016 Nieuwuser, thank you for that comprehensive reply. Link to comment Share on other sites More sharing options...
mammy123 Posted October 23, 2016 #35 Share Posted October 23, 2016 Received both yesterday also. Responded that we prefer the printed version. Like others, we probably wouldn't even look at the e-version. Link to comment Share on other sites More sharing options...
iancal Posted October 23, 2016 #36 Share Posted October 23, 2016 (edited) What would be very telling is if we were given a choice. Get the e version gratis or pay $10-$25 for the hard copy subscription. Or a choice.....a half price Pinnacle dinner for two and the e version of Mariner OR a hard copy subscription to the mag (or some other similar offer/choice) I think that in either instance the 'take' rate on the hard copy subscription would be substantially lower. Edited October 23, 2016 by iancal Link to comment Share on other sites More sharing options...
Fouremco Posted October 23, 2016 #37 Share Posted October 23, 2016 2-Star MarinerCollect 30 Cruise Day credits and you’ll be elevated to a 2-Star Mariner, which entitles you to: Server pouring drinks Mariner Embarkation Lunch A collectible gift presented to you on board Mariner Champagne Brunch A complimentary photo of the ship A 10% discount on select Holland America Line logo clothing sold in onboard signature shops (may exclude already discounted merchandise) A 15% discount on merchandise from shophollandamerica.com A free subscription to the print or digital** version of Mariner® magazine An annual cruise planner Special offers on select sailings A 50% cruise fare discount on the 3rd/4th guest staying in your stateroom on select sailings A special recognition lapel pin "Server pouring drinks"? :confused::confused::confused: Link to comment Share on other sites More sharing options...
lazey1 Posted October 23, 2016 #38 Share Posted October 23, 2016 I got the survey yesterday, too, and checked that I had not yet received a copy of the new issue. That was all they wanted to know! I got no other questions. Ditto Link to comment Share on other sites More sharing options...
Marianne Posted October 24, 2016 #39 Share Posted October 24, 2016 Received the Mariner a few days ago, but no Survey yet to date. Prefer the Mariner of days of yore with assorted cruises and trips outlined. Will await the survey. Marianne Link to comment Share on other sites More sharing options...
avian777 Posted October 24, 2016 #40 Share Posted October 24, 2016 (edited) What would be very telling is if we were given a choice. Get the e version gratis or pay $10-$25 for the hard copy subscription... Great idea, iancal! I hadn't considered that option. As a CCL shareholder, I like it, as it pretty well addresses all sides of the issue. For us, a $10 subscription price would be the most we'd pay to get more of HAL's advertising in print. Smooth sailing ... Edited October 24, 2016 by avian777 Link to comment Share on other sites More sharing options...
lazey1 Posted October 24, 2016 #41 Share Posted October 24, 2016 Finally received my Mariner magazine today, print version. After I had answered the survey that I had not received the magazine. Link to comment Share on other sites More sharing options...
cruisun Posted October 25, 2016 #42 Share Posted October 25, 2016 I also received it and took the survey. I've now taken at least 2 others and all were almost exactly the same questions. Only difference was in my answers. Since I will no longer be cruising I answered with more negativity than in previous surveys. Joanie I'm so sorry you won't be cruising anymore!! I've always enjoyed your posts and you helped me find my first aft penthouse:)). As a former smoker I thoroughly enjoyed smoking on the aft balcony and especially when the ship was moving smoke blew aft too🙄 Link to comment Share on other sites More sharing options...
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