klfrodo Posted April 5, 2017 #1 Share Posted April 5, 2017 Not Skype or FaceTime where video is involved,, just plain old calling in wifi calling mode. Will the Value plan support this? or do I need the Premium plan? Searched Carnival's FAQ and it talks about video calling but not just wifi calling. Link to comment Share on other sites More sharing options...
LaCal Posted April 5, 2017 #2 Share Posted April 5, 2017 You could use Face Book Messenger calling and be able to call Anyone Anywhere in the world for free as long as they also have FB We used this when in Europe to call several people in the US. Best tip I ever found Link to comment Share on other sites More sharing options...
klfrodo Posted April 5, 2017 Author #3 Share Posted April 5, 2017 You could use Face Book Messenger calling and be able to call Anyone Anywhere in the world for free as long as they also have FB We used this when in Europe to call several people in the US. Best tip I ever found work and customers don't use Facebook. At least mine don't. Link to comment Share on other sites More sharing options...
bucks724 Posted April 5, 2017 #4 Share Posted April 5, 2017 You can call through What's App if you don't use Facebook Messenger. Link to comment Share on other sites More sharing options...
splintz Posted April 5, 2017 #5 Share Posted April 5, 2017 i have used the whatsup app on the vista with just the social plan. and with this i was able to actually call someone and talk to them. but on the pride i was unable to use the call feature on the whatsup app even with the premium package. so it may depend on what ship your on. Link to comment Share on other sites More sharing options...
danieldddj Posted April 5, 2017 #6 Share Posted April 5, 2017 Why don't people just answer the question that was asked Sent from my iPhone using Forums mobile app Link to comment Share on other sites More sharing options...
spleenstomper Posted April 5, 2017 #7 Share Posted April 5, 2017 Why don't people just answer the question that was asked Sent from my iPhone using Forums mobile app I am absolutely glad they didn't because now I know I can call people through facebook messenger. Link to comment Share on other sites More sharing options...
Schoifmom Posted April 5, 2017 #8 Share Posted April 5, 2017 Technically, wifi calling is not supported on any of the wifi plans. I would follow the advice above and use either Facebook Messenger or Whatsapp to make phone calls from the ship, if it is really necessary to do so. We offer three different types of plans that can be purchased onboard for either a 24 hour period or for the entire length of the cruise at a discount - price for voyage plans vary by length of cruise: Social ($5 USD per day) – Access the most popular websites and applications. Includes: Facebook, Twitter, Instagram, SnapChat, Pinterest, Linkedin, Facebook Messenger and WhatsApp. Does not include access to other websites or apps. Value ($16 USD per day) – Surf all your favorite sites, including e-mail, news, sports, weather, banking and finance. Note: Does not support Skype calling or music streaming (such as Spotify). Premium ($25 USD per day) – From e-mail to Skype, our Premium plan promises the fastest possible connection, at speeds up to 3 times faster than our Value Plan. Supports Skype video calling, where coverage allows. Users may easily upgrade from one plan to another. Users may use one device at a time on each plan, including either their personal devices or one of our on-board computers. All plans exclude video streaming (such as Netflix or Hulu). Cellular-network-dependent WiFi Calling and Facetime services are also not supported at this time. Printing is offered at no charge. https://help.carnival.com/app/answers/detail/a_id/1152/~/carnivals-wi-fi-service-and-hub-app Link to comment Share on other sites More sharing options...
klfrodo Posted April 5, 2017 Author #9 Share Posted April 5, 2017 Why don't people just answer the question that was asked Sent from my iPhone using Forums mobile app Thank you I don't need/want/nor desire another app when my phone will do wifi calling without an additional app. Link to comment Share on other sites More sharing options...
LouisianaCruiser4200 Posted April 5, 2017 #10 Share Posted April 5, 2017 Not Skype or FaceTime where video is involved,, just plain old calling in wifi calling mode.Will the Value plan support this? or do I need the Premium plan? Searched Carnival's FAQ and it talks about video calling but not just wifi calling. If you have an iPhone 6 or newer (or newer Android) and your carrier supports it, WiFi calling through your phone is supported on the social plan. Albeit, it was spotty for me on the Lido deck but worked well for me in my room aside from the 1-2 second delay in everything. Texts also came through. If you have any questions, let me know Link to comment Share on other sites More sharing options...
grandmomgwen Posted April 5, 2017 #11 Share Posted April 5, 2017 When you say one device at a time is supported, does that mean only one device for the trip, or one device (e.g. cell phone) during the day, and a different device , (e.g. iPad at night) ???? Sent from my XT1080 using Forums mobile app Link to comment Share on other sites More sharing options...
Brad1972 Posted April 5, 2017 #12 Share Posted April 5, 2017 (edited) Not Skype or FaceTime where video is involved,, just plain old calling in wifi calling mode.Will the Value plan support this? or do I need the Premium plan? Searched Carnival's FAQ and it talks about video calling but not just wifi calling. Are you talking about Verizon's WiFi calling and texting option? If so then yes it does work on the value plan. its about the same quality as FB calling though. Delayed sound of a second or 2. That's only because of the satellite internet. Ping or Latency is very high with Carnivals satellite internet. Make sure your phone is in WiFi calling mode before you text or call otherwise you'll get a charge of $2.99 a minute for calls and i think its 50 cents for texts. I used it on my Splendor cruise last April when Verizon was still beta testing it. Phone in Airplane mode and I sent and recieved several texts and a couple calls while on the ship, never saw a charge for it plus it never showed in my itemized texts and call log during the time that I made the texts and calls. Edited April 5, 2017 by Brad1972 Link to comment Share on other sites More sharing options...
Schoifmom Posted April 5, 2017 #13 Share Posted April 5, 2017 When you say one device at a time is supported, does that mean only one device for the trip, or one device (e.g. cell phone) during the day, and a different device , (e.g. iPad at night) ???? Sent from my XT1080 using Forums mobile app You log in using your folio number. You can log into multiple devices; however, it will log you out of the device that you were on previously. For example, you cannot be logged into your iPhone and iPad at the same time. Switch back and forth as much as you like. Link to comment Share on other sites More sharing options...
Pellaz Posted April 5, 2017 #14 Share Posted April 5, 2017 its about the same quality as FB calling though. Delayed sound of a second or 2. That's only because of the satellite internet. Ping or Latency is very high with Carnivals satellite internet. Ping or latency will be very high with ANY cruise line's internet. At a bare minimum, a message sent and an acknowledgement back have to travel 22,236 miles to the satellite and back...four times. That's about 89,000 miles total assuming the satellite is directly over the ship at the time, which is unlikely. Radio signals travel at about 186,000 miles/sec, so this produces an automatic latency of a half-second without taking processing time (shipboard and groundside) into account. I tested the latency time on Carnival Conquest and the "Value" internet plan last October, and was pleased that when I sent a FB message to my roommate on the cruise, his phone "dinged" about 7/10ths of a second later. That was pretty impressive. When I ran the same test on Royal's Independence OTS last February, the time was just over 1 second for the "ding," so Carnival won that particular race...at least for me. In general, I found the Internet aboard Carnival to be a bit more responsive than the "Voom" service on Royal. Link to comment Share on other sites More sharing options...
klfrodo Posted April 6, 2017 Author #15 Share Posted April 6, 2017 Thanks very much to those who actually took the time to answer the question asked. Link to comment Share on other sites More sharing options...
Little Mary Sunshine Posted April 6, 2017 #16 Share Posted April 6, 2017 " Users may easily upgrade from one plan to another. Users may use one device at a time on each plan, including either their personal devices or one of our on-board computers. " Sorry to ask a silly question but this is our first cruise and I want to be sure I understand... I see it says you can use one device at a time. Does that mean my hubby and I only pay for one plan such as social ($5 a day) but it covers both our phones and we would only access say FB messenger on one phone at a time?? Here's what I need help with. We have a medically fragile child. We have never left her this long or gone this far without her. I have to be able to be in contact with those caring for her here at home and visa versa. Any advice is greatly appreciated. :hearteyes: Link to comment Share on other sites More sharing options...
Schoifmom Posted April 6, 2017 #17 Share Posted April 6, 2017 " Users may easily upgrade from one plan to another. Users may use one device at a time on each plan, including either their personal devices or one of our on-board computers. " Sorry to ask a silly question but this is our first cruise and I want to be sure I understand... I see it says you can use one device at a time. Does that mean my hubby and I only pay for one plan such as social ($5 a day) but it covers both our phones and we would only access say FB messenger on one phone at a time?? Here's what I need help with. We have a medically fragile child. We have never left her this long or gone this far without her. I have to be able to be in contact with those caring for her here at home and visa versa. Any advice is greatly appreciated. :hearteyes: You can purchase one plan or you can each purchase a plan. Each plan can only be used on one device at a time. For example, you purchase the Social Media plan and use it on your iPhone. Later, you go to log into it on your iPad. You will be automatically logged out on your iPhone and logged into your iPad. I would recommend, if all parties agree, to use either FB Messenger or Whatsapp for communication to your child's caregivers. They are both reliable methods of communication. Link to comment Share on other sites More sharing options...
Little Mary Sunshine Posted April 6, 2017 #18 Share Posted April 6, 2017 Thank you so much. Link to comment Share on other sites More sharing options...
Kcruiser2014 Posted April 6, 2017 #19 Share Posted April 6, 2017 I had no problems using wifi calling on my IPhone 6+. Used it on my last 5 cruises without an issue, and I always buy the value plan. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
hotsauce126 Posted April 6, 2017 #20 Share Posted April 6, 2017 Theoretically it should work on the premium plan, but it might even work on the cheapest one. I was on a plane on Tuesday and wifi calling was working even without me buying the package. Link to comment Share on other sites More sharing options...
hotsauce126 Posted April 6, 2017 #21 Share Posted April 6, 2017 Nope VOIP (Wifi calling) is not possible. They do not support it.However, they do have cellular at sea. https://help.carnival.com/app/answers/detail/a_id/1129/~/cellular-phone-service Not supported doesn't mean impossible Link to comment Share on other sites More sharing options...
LouisianaCruiser4200 Posted April 6, 2017 #22 Share Posted April 6, 2017 Nope VOIP (Wifi calling) is not possible. They do not support it.However, they do have cellular at sea. https://help.carnival.com/app/answers/detail/a_id/1129/~/cellular-phone-service Wrong. It works Link to comment Share on other sites More sharing options...
LouisianaCruiser4200 Posted April 6, 2017 #23 Share Posted April 6, 2017 That would be news to me. It didn't work on my Galaxy S7....However, worked just fine on home and other public wifi It may be carrier dependent. I have verizon Link to comment Share on other sites More sharing options...
Athankfulheart Posted April 7, 2017 #24 Share Posted April 7, 2017 You can purchase one plan or you can each purchase a plan. Each plan can only be used on one device at a time. For example, you purchase the Social Media plan and use it on your iPhone. Later, you go to log into it on your iPad. You will be automatically logged out on your iPhone and logged into your iPad. I would recommend, if all parties agree, to use either FB Messenger or Whatsapp for communication to your child's caregivers. They are both reliable methods of communication. Actually, when my husband and I recently shared a plan we did have to sign out on one device before we could sign in on the other. If you want to use the social plan to stay in contact with one another on the ship, Id suggest you each buy the package. It was frustrating to share and when you are signed out you dont get notifications until you sign back in. Sent from my SM-N920V using Forums mobile app Link to comment Share on other sites More sharing options...
Little Mary Sunshine Posted April 7, 2017 #25 Share Posted April 7, 2017 Thank you for that suggestion. It tricky to know what newbies should do. I'm mainly concerned about staying in touch with my daughter's here at home bc my older one is caring for my younger one who is medically fragile. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now