Rare Peachypooh Posted September 11, 2017 #1 Share Posted September 11, 2017 I really didn't want to call today due to their stressful situation but I needed to make final payment and only had a few days left. I was not put on hold and was put straight through. They said that any itinerary changes would be sent by email to those affected and for now they are just looking at cruises through November (I don't know if that means Nov. 1 or the end of Nov.) Link to comment Share on other sites More sharing options...
beerman2 Posted September 11, 2017 #2 Share Posted September 11, 2017 I really didn't want to call today due to their stressful situation but I needed to make final payment and only had a few days left. I was not put on hold and was put straight through. They said that any itinerary changes would be sent by email to those affected and for now they are just looking at cruises through November (I don't know if that means Nov. 1 or the end of Nov.) I would take it to mean end of November being NCL said " through" November. Link to comment Share on other sites More sharing options...
davesgirl51 Posted September 11, 2017 #3 Share Posted September 11, 2017 I really didn't want to call today due to their stressful situation but I needed to make final payment and only had a few days left. I was not put on hold and was put straight through. They said that any itinerary changes would be sent by email to those affected and for now they are just looking at cruises through November (I don't know if that means Nov. 1 or the end of Nov.) Good to know ! Thanks, Peach Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted September 11, 2017 #4 Share Posted September 11, 2017 I really didn't want to call today due to their stressful situation but I needed to make final payment and only had a few days left. I was not put on hold and was put straight through. They said that any itinerary changes would be sent by email to those affected and for now they are just looking at cruises through November (I don't know if that means Nov. 1 or the end of Nov.) Have a great cruise! Link to comment Share on other sites More sharing options...
Rare Peachypooh Posted September 11, 2017 Author #5 Share Posted September 11, 2017 Have a great cruise! Thanks! Link to comment Share on other sites More sharing options...
riclop Posted September 12, 2017 #6 Share Posted September 12, 2017 I really didn't want to call today due to their stressful situation but I needed to make final payment and only had a few days left. I was not put on hold and was put straight through. They said that any itinerary changes would be sent by email to those affected and for now they are just looking at cruises through November (I don't know if that means Nov. 1 or the end of Nov.) Through Nov. means Nov 30. Link to comment Share on other sites More sharing options...
CruisingUS Posted September 12, 2017 #7 Share Posted September 12, 2017 I really didn't want to call today due to their stressful situation but I needed to make final payment and only had a few days left. I was not put on hold and was put straight through. They said that any itinerary changes would be sent by email to those affected and for now they are just looking at cruises through November (I don't know if that means Nov. 1 or the end of Nov.) getting your money is ALWAYS a straightforward process. Anything else requires tons of hoops to jump through....including snail mail :rolleyes: Link to comment Share on other sites More sharing options...
newmexicoNita Posted September 12, 2017 #8 Share Posted September 12, 2017 getting your money is ALWAYS a straightforward process. Anything else requires tons of hoops to jump through....including snail mail :rolleyes: but in this case the rep that answered the phone didn't have a clue what the caller wanted. I am happy they seem to be working under full power now. I am sure the reps are pretty stressed out. Saying through Nov. yes, I am guessing that means until Dec 1st. Happy sailing to all, hope you end up with an itinerary that will make you happy.:cool: Link to comment Share on other sites More sharing options...
chloemonkey Posted September 13, 2017 #9 Share Posted September 13, 2017 I really didn't want to call today due to their stressful situation but I needed to make final payment and only had a few days left. I was not put on hold and was put straight through. They said that any itinerary changes would be sent by email to those affected and for now they are just looking at cruises through November (I don't know if that means Nov. 1 or the end of Nov.) Well we are on two cruises in the Caribbean MID October....and NOTHING yet......trying to be patient but would at least like a "message" on my NCL page.....but know the logistics are probably overwhelming for staff right now....but a message stating what "may" be happening would be great. In the meantime, I will be thankful to just have nothing more to worry about as I am NOT one of those stuck on a Caribbean Island.... Link to comment Share on other sites More sharing options...
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