vagolferbob Posted September 28, 2017 #1 Share Posted September 28, 2017 Just received my MLife Pearl card and was wondering how to take advantage of this when onboard Rhapsody next month. Do I need to bring my card or can I link my MLife account to my C&A account and just use my seapass? I am having a hard time getting through to RCI using the 800 number on the website. Link to comment Share on other sites More sharing options...
Clarea Posted September 28, 2017 #2 Share Posted September 28, 2017 Are you using the 800 number on this web page: http://www.royalcaribbean.com/contentWithGallery.do?pagename=mgm_partnership I'm pretty sure you have to contact the casino people to get your benefits. Link to comment Share on other sites More sharing options...
vagolferbob Posted September 28, 2017 Author #3 Share Posted September 28, 2017 That's the number I tried twice, staying on hold 20 minutes each time. There is another number below that in the fine print that I will give a try. Thanks Link to comment Share on other sites More sharing options...
aftermidnight Posted September 28, 2017 #4 Share Posted September 28, 2017 Vagolfbob: Did you get through to Mlife. Been trying for two days, put on hold, no one comes on the line, just a commercial repeatedly for RC. Did try different times to no avail. Frustrating! Link to comment Share on other sites More sharing options...
vagolferbob Posted September 28, 2017 Author #5 Share Posted September 28, 2017 Sent email to C&A with details and questions. Gave up on calling for now. Will keep you posted. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted September 28, 2017 #6 Share Posted September 28, 2017 The ship will call MLife if you ask the Casino Host. Once verified, you will get the level you are entitled to. They will push back if you received your MLife status via a benefit of your C&A status. Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
aftermidnight Posted September 28, 2017 #7 Share Posted September 28, 2017 Sorry, I don't understand what you mean "push back". Link to comment Share on other sites More sharing options...
Clarea Posted September 28, 2017 #8 Share Posted September 28, 2017 Sorry, I don't understand what you mean "push back". He means the casino people on the ship will not allow you to get M-Life benefits if your M-Life status was obtained because of your C&A level. Link to comment Share on other sites More sharing options...
aftermidnight Posted September 28, 2017 #9 Share Posted September 28, 2017 Thanks to my status on RCL & being a black card holder in the Borgata for 14yrs. I am now a platinum member, so I hope to get some perks on our Nov. cruise. Are you saying I should wait until I get on board? Thanks Link to comment Share on other sites More sharing options...
aftermidnight Posted September 29, 2017 #10 Share Posted September 29, 2017 Yes, it was. Now what? Sorry, do not mean to be a pain! Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted September 29, 2017 #11 Share Posted September 29, 2017 Yes, it was. Now what? Sorry, do not mean to be a pain! Your C&A status really does not come into play. So if Borgatta is an MLife property and Black is a high level, I seem to think MLife called it Noir, that is that the basis of your Platinum MLife card. I have a Platinum card because of my C&A status. I believe Diamond and above get that level bestowed. Anyway, you used to be able to flash that Platinum card to the Host and get some perks. Better exchange rate, some drinks, free internet, and maybe dinner. They don't allow that anymore, it's double dipping. :o If you have the Platinum card because you are a high roller, MLife will acknowledge that and you should get your benefits by the second day, or maybe the first. Good luck. Forgot to add that if you are sailing Grandeur you may not be able to gamble first and last night anyway. MD law I'm told Link to comment Share on other sites More sharing options...
aftermidnight Posted September 29, 2017 #12 Share Posted September 29, 2017 Thanks John. Yes it's Maryland law. We have a new MGM casino in Maryland (National Harbor) near Washington and they cannot serve drinks on the playing floor, unlike Atlantic City, NJ. That's where the Borgata is & we love it there! Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted September 29, 2017 #13 Share Posted September 29, 2017 Thanks John. Yes it's Maryland law. We have a new MGM casino in Maryland (National Harbor) near Washington and they cannot serve drinks on the playing floor, unlike Atlantic City, NJ. That's where the Borgata is & we love it there! Gambling without alcohol. [emoji33] Is smoking allowed? Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
golfpccc Posted September 29, 2017 #14 Share Posted September 29, 2017 Just received my MLife Pearl card and was wondering how to take advantage of this when onboard Rhapsody next month. Do I need to bring my card or can I link my MLife account to my C&A account and just use my seapass? I am having a hard time getting through to RCI using the 800 number on the website. Try contacting Club Royal at 888-561-2234 and they will link your accounts and notify the ship. Also can reach them at clubroyale@rccl.com. Carla Link to comment Share on other sites More sharing options...
vagolferbob Posted September 29, 2017 Author #15 Share Posted September 29, 2017 Try contacting Club Royal at 888-561-2234 and they will link your accounts and notify the ship. Also can reach them at clubroyale@rccl.com. Carla Thanks, I'll try those tomorrow. Link to comment Share on other sites More sharing options...
aftermidnight Posted September 29, 2017 #16 Share Posted September 29, 2017 Hi John: Nope, no free drinks & No smoking. It must not be hurting them because lt's the no. 1 casino in Maryland. Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted September 29, 2017 #17 Share Posted September 29, 2017 Hi John: Nope, no free drinks & No smoking. It must not be hurting them because lt's the no. 1 casino in Maryland. It looks nice. Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
vagolferbob Posted September 29, 2017 Author #18 Share Posted September 29, 2017 Thanks, I'll try those tomorrow. Got thru on phone number after about 10 minutes. Thanks again. Link to comment Share on other sites More sharing options...
mprcruiser Posted September 30, 2017 #19 Share Posted September 30, 2017 I was told on the phone by a member of the casino staff that I would not received any MLife benefits because we were booked in a group. I told them Celebrity honored my MLife status when we were booked in a group and I was told they have different guidelines. Link to comment Share on other sites More sharing options...
jjdime276 Posted October 1, 2017 #20 Share Posted October 1, 2017 I am Platinum M Life and Diamond + Royal. Do not understand the C&A designation? Link to comment Share on other sites More sharing options...
Rare John&LaLa Posted October 1, 2017 #21 Share Posted October 1, 2017 Did you earn Platinum through MLife or was it status match because D+? Sent from my HTC One_M8 using Forums mobile app Link to comment Share on other sites More sharing options...
cruisin4kicks Posted October 1, 2017 #22 Share Posted October 1, 2017 Anyway, you used to be able to flash that Platinum card to the Host and get some perks. Better exchange rate, some drinks, free internet, and maybe dinner. They don't allow that anymore, it's double dipping. :oUnfortunately, that appears to be true. Our M-Life status is Platinum because our Crown & Anchor status is Pinnacle. All we wanted was the complimentary specialty restaurant dinner Royal offers M-Life Platinum members. When I went to check it out, Royal put the kabosh on that and and explained their reason which was pretty much the same as the post quoted above. Tim Link to comment Share on other sites More sharing options...
Milwaukee Eight Posted October 1, 2017 #23 Share Posted October 1, 2017 Hi John: Nope, no free drinks & No smoking. It must not be hurting them because lt's the no. 1 casino in Maryland. Smoking On Presidents Cruise 2017, Royal says Casino lost 40% of revenue during the one month test on Enchantment. (non smoking) Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
vagolferbob Posted October 14, 2017 Author #24 Share Posted October 14, 2017 Just received my MLife Pearl card and was wondering how to take advantage of this when onboard Rhapsody next month. Do I need to bring my card or can I link my MLife account to my C&A account and just use my seapass? I am having a hard time getting through to RCI using the 800 number on the website. Finally got my Mlife account linked to my reservation, one of the benefits is an entertainment tour- what exactly is this and how do you know when it is? Thanks for any info. Link to comment Share on other sites More sharing options...
Clarea Posted October 14, 2017 #25 Share Posted October 14, 2017 Finally got my Mlife account linked to my reservation, one of the benefits is an entertainment tour- what exactly is this and how do you know when it is? Thanks for any info. Behind the scenes theater tour given by some of the performers. Check with the Cruise Compass or Guest Services. Link to comment Share on other sites More sharing options...
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