susiesan Posted October 15, 2017 #1 Share Posted October 15, 2017 My Riviera cruise Oct. 25 booking includes something called Bon Appetit wine package. I am supposed to get a wine tasting , bottle of wine, and $200 ship credit. This shows on the receipt from my TA but not on the ticket or booking summary or on my online account. Anyone ever had this before? When is the wine tasting held? Our first day at sea is not until day 7. Is this a real thing? Link to comment Share on other sites More sharing options...
Rare LHT28 Posted October 15, 2017 #2 Share Posted October 15, 2017 My Riviera cruise Oct. 25 booking includes something called Bon Appetit wine package. I am supposed to get a wine tasting , bottle of wine, and $200 ship credit. This shows on the receipt from my TA but not on the ticket or booking summary or on my online account. Anyone ever had this before? When is the wine tasting held? Our first day at sea is not until day 7. Is this a real thing? Sounds like something from your TA or if you used AMEX maybe a perk Did you ask them? Link to comment Share on other sites More sharing options...
YoHoHo Posted October 15, 2017 #3 Share Posted October 15, 2017 It is in the receipt from your TA because it is additional amenity from your TA. A little surprised your TA or their documentation did not explain that as they should be taking credit for the benefit they are giving you. Link to comment Share on other sites More sharing options...
susiesan Posted October 16, 2017 Author #4 Share Posted October 16, 2017 It is in the receipt from your TA because it is additional amenity from your TA. A little surprised your TA or their documentation did not explain that as they should be taking credit for the benefit they are giving you. Is the staff on the ship going to have a record of this? Will they know I get a free bottle of wine, $200 OBC, and a wine tasting? Do I have to go to the desk and ask about this amenity or will it be in my record. There is nothing about it on the email ticket for the cruise and I received nothing printed in the mail. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted October 16, 2017 #5 Share Posted October 16, 2017 usually cards in the cabin with OBC & gifts from TA if not ask at reception Link to comment Share on other sites More sharing options...
babysteps Posted October 16, 2017 #6 Share Posted October 16, 2017 We went on a cruise with O in 2012 that if memory serves was a Bon Appetit wine program cruise *if* you signed up with a particular TA. Sounds like you may be using a TA who is handling a Bon Appetit program, and you may not have been aware? I would call your TA, they will have the schedule of events and any other details you may be missing. Link to comment Share on other sites More sharing options...
YoHoHo Posted October 16, 2017 #7 Share Posted October 16, 2017 Yes. That is what I was suggesting yesterday but seems susiesan has not done that. As LTH28 wrote in your stateroom there will be cards, and acknowledgment of receipt for each of the benefits provided. Your room attendant might bring them to you. Link to comment Share on other sites More sharing options...
aquidneck1 Posted October 16, 2017 #8 Share Posted October 16, 2017 Our package included the wine tasting and then we were able to select a bottle from the tasting list. We received a notice that we would be invited and then later in the cruise received an invitation for a day at sea. The OBC was always on our invoice and was confirmed by guest services upon embarkation. Link to comment Share on other sites More sharing options...
susiesan Posted October 16, 2017 Author #9 Share Posted October 16, 2017 Thanks for the info, aquidneck1. My TA confirmed that there will be documents onboard in our cabin. As the first day at sea for the tasting isn't until day 7 I may ask if I can choose my free bottle before then. Link to comment Share on other sites More sharing options...
aquidneck1 Posted October 16, 2017 #10 Share Posted October 16, 2017 I don't know but you can certainly try. On the Equinox, the head sommelier ran the tasting so if you find him, you should ask him. They are usually pretty accommodating. Link to comment Share on other sites More sharing options...
Rare ORV Posted October 16, 2017 #11 Share Posted October 16, 2017 I don't know but you can certainly try. On the Equinox, the head sommelier ran the tasting so if you find him, you should ask him. They are usually pretty accommodating. Yes, but the Equinox is Celebrity. Is that the one you did your tasting on? Perhaps the Cellar Master runs it on Oceania also. Link to comment Share on other sites More sharing options...
aquidneck1 Posted October 16, 2017 #12 Share Posted October 16, 2017 So sorry, I meant the Sirena. It was a great experience - we did not do it on the Equinox. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now