Darcy03231 Posted October 24, 2017 #26 Share Posted October 24, 2017 Did they give you a reason for canceling? "The hotel is closed to transient guests due to Hurricane Maria." It sounds to me like they're now only giving rooms to relief personnel. Link to comment Share on other sites More sharing options...
SPEDFREQ Posted October 24, 2017 #27 Share Posted October 24, 2017 This is getting concerning - I would have figured many more responses.. (We don't go out until Mid Jan) Anyone have experience with DoubleTree, Hampton Inn, or Hyatt City Center post hurricane Maria? I see all these have posted recent photos and status updates on Facebook... Link to comment Share on other sites More sharing options...
Jme4166 Posted October 24, 2017 #28 Share Posted October 24, 2017 Last I spoke to Embassy and Hampton they are open for government employees only until 12/15/17. But the government may extend their contact further [emoji30] Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
dlonga Posted October 24, 2017 #29 Share Posted October 24, 2017 I am going to call la concha today and try and co firm for my November 10 reservation Link to comment Share on other sites More sharing options...
Darcy03231 Posted October 24, 2017 #30 Share Posted October 24, 2017 I am going to call la concha today and try and co firm for my November 10 reservation I reconfirmed my reservation at least four times via phone, email and Facebook. Each time I was assured the reservation would be honored. In fact, I reconfirmed two days before getting the cancellation notice. I would seriously consider making a backup reservation somewhere. Link to comment Share on other sites More sharing options...
dlonga Posted October 24, 2017 #31 Share Posted October 24, 2017 I reconfirmed my reservation at least four times via phone, email and Facebook. Each time I was assured the reservation would be honored. In fact, I reconfirmed two days before getting the cancellation notice. I would seriously consider making a backup reservation somewhere. I finally got through on the phone and was told they are cancelling reservations one at a time if the rooms are needed by fema or government. Yup cancelling that now and I booked Olive Boutique hotel. Super pricey but praying. Link to comment Share on other sites More sharing options...
Rare Vineyard View Posted October 24, 2017 #32 Share Posted October 24, 2017 Sheraton OSJ yesterday told our TA that they would be honoring existing reservations but taking no new reservations. This is for mid December and third time checking. Not sure how much I trust this....going to be working with Airline to see how flexible they will be for us. Link to comment Share on other sites More sharing options...
Mo from Canada Posted October 24, 2017 #33 Share Posted October 24, 2017 Just received cancellation for Dec 1st Condado Plaza Hilton was able to change to San Juan Marriott Resort and Stellaris casino was booked through 3rd party starting with E Link to comment Share on other sites More sharing options...
LovinCruisin24 Posted October 24, 2017 #34 Share Posted October 24, 2017 Link found on my roll call about hotel status I found interesting! http://puertoriconow.seepuertorico.com/hotels/ Link to comment Share on other sites More sharing options...
mollyeilis Posted October 24, 2017 #35 Share Posted October 24, 2017 This is getting concerning - I would have figured many more responses.. (We don't go out until Mid Jan) It's not like the ports of call forums are heavily visited. This is a low visitation forum and it's a very specific group of people you're looking for. I wouldn't worry. Plus many people are still flying in the day of sailing right now. Link to comment Share on other sites More sharing options...
skoeper Posted October 24, 2017 #36 Share Posted October 24, 2017 Link found on my roll call about hotel status I found interesting!http://puertoriconow.seepuertorico.com/hotels/ Also not accurate :( Our hotel, Hyatt Place has been listed on this page as open from day 1 after Maria. BUT, we received an email from them saying they have cancelled our rooms (we have a group of 8 ppl) and would not be taking reservations until December 1st. So....I got on the live chat feature of that page and informed them that our hotel is closed to tourists. They said they would remove it from the list, but it's still there. So be cautious about this page....... Link to comment Share on other sites More sharing options...
ctbeacher Posted October 24, 2017 #37 Share Posted October 24, 2017 It's not like the ports of call forums are heavily visited. This is a low visitation forum and it's a very specific group of people you're looking for. I wouldn't worry. Plus many people are still flying in the day of sailing right now. I would agree. I think lots of people are silently changing plans to travel from the US the day of departure. We were booked at the Caribe Hilton for two days ahead of our sailing 11/11/17 on the Celebrity Summit. After numerous calls, we got the news that we would be cancelled. So it made more sense to us to fly into Fort Lauderdale instead. It ended up costing more in airfare (Delta's flight to FLL was $80 each more and we elected to take a Jet Blue flight early Saturday am that we paid for out of pocket). Since we had a oceanview balcony room at the Caribe Hilton, I had hopes that Hilton would be accommodating and book us in the same level of room at a beachfront hotel in Florida. They gave us 15% off the going rate and we are now in a city view room with no balcony. We are paying the same cost per day as for the oceanfront balcony room in San Juan. 15% off for a "city view"? Big deal. Thanks Hilton. Its not like all your rooms were booked in the slow month of November. Customers tend to remember little things like this. Anyway, we are good to go. Good luck to all getting to San Juan and good luck to Puerto Rico recovering. If you have not donated to a good charity to help Puerto Rico, please consider doing so. Link to comment Share on other sites More sharing options...
dan-mish Posted October 24, 2017 #38 Share Posted October 24, 2017 We stayed in Old San Juan 1. 10/14/17 and 10/15/17 (two nights) 2. Casablanca Hotel. 3. Powered by generator. At the time, I believe anything open in Old San Juan was powered by generator 4. Open nearby: Casablanca Hotel's bar and Cafe, Pirilo Pizza, Caficultura (coffee & breakfast), Starbucks and Walgreens by Sheraton OSJ, and Moreno Spot Bar & Grill Open walking distance: Barrachina Restaurant, Casa Cortes ChocoBar :D, Senor Paleta, La Madre (Mexican), Nono's bar & restaurant, El Meson Sandwiches, Yeyos, Club Spritz, Cafe Manolin. There was a great artist co-op store just across the street from Parroquia San Francisco de Asis (church) and under the hotel Da House, at 301 Calle San Francisco. At the time, they were only opened on Sundays. Closed nearby: Marmalade (although it looked like they were working on it) 5. Hotel lobby had AC, wifi, and ice cold water dispenser. The lobby has a nice bar that opens in the afternoon and night. Our room had: wifi, a cool tablet that was connected to the wifi, one TV with sat, private bath, balcony (not all rooms), running water and fixtures, hot shower. No AC in the room on night 1, but had AC on night 2. 6. We walked by these OSJ hotels that seemed opened, but I didn't ask their front desk: Hotel El Convento and Sheraton Old San Juan. I heard that other pax stayed at La Terraza, but had no AC. Airport is fine, taxis are easy to get. We didn't feel unsafe at any time. Not all attractions may be open, but there is still plenty to see in this beautiful city! For a complete story of our 10/7/17 cruise see my thread: https://boards.cruisecritic.com/showthread.php?t=2553861 Dan Link to comment Share on other sites More sharing options...
skiiergirl Posted October 24, 2017 Author #39 Share Posted October 24, 2017 We stayed in Old San Juan1. 10/14/17 and 10/15/17 (two nights) 2. Casablanca Hotel. 3. Powered by generator. At the time, I believe anything open in Old San Juan was powered by generator 4. Open nearby: Casablanca Hotel's bar and Cafe, Pirilo Pizza, Caficultura (coffee & breakfast), Starbucks and Walgreens by Sheraton OSJ, and Moreno Spot Bar & Grill Open walking distance: Barrachina Restaurant, Casa Cortes ChocoBar :D, Senor Paleta, La Madre (Mexican), Nono's bar & restaurant, El Meson Sandwiches, Yeyos, Club Spritz, Cafe Manolin. There was a great artist co-op store just across the street from Parroquia San Francisco de Asis (church) and under the hotel Da House, at 301 Calle San Francisco. At the time, they were only opened on Sundays. Closed nearby: Marmalade (although it looked like they were working on it) 5. Hotel lobby had AC, wifi, and ice cold water dispenser. The lobby has a nice bar that opens in the afternoon and night. Our room had: wifi, a cool tablet that was connected to the wifi, one TV with sat, private bath, balcony (not all rooms), running water and fixtures, hot shower. No AC in the room on night 1, but had AC on night 2. 6. We walked by these OSJ hotels that seemed opened, but I didn't ask their front desk: Hotel El Convento and Sheraton Old San Juan. I heard that other pax stayed at La Terraza, but had no AC. Airport is fine, taxis are easy to get. We didn't feel unsafe at any time. Not all attractions may be open, but there is still plenty to see in this beautiful city! For a complete story of our 10/7/17 cruise see my thread: https://boards.cruisecritic.com/showthread.php?t=2553861 Dan Thank you for sharing your experience and observations! Link to comment Share on other sites More sharing options...
readytolose Posted October 24, 2017 #40 Share Posted October 24, 2017 We stayed in Old San Juan1. 10/14/17 and 10/15/17 (two nights) 2. Casablanca Hotel. 3. Powered by generator. At the time, I believe anything open in Old San Juan was powered by generator 4. Open nearby: Casablanca Hotel's bar and Cafe, Pirilo Pizza, Caficultura (coffee & breakfast), Starbucks and Walgreens by Sheraton OSJ, and Moreno Spot Bar & Grill Open walking distance: Barrachina Restaurant, Casa Cortes ChocoBar :D, Senor Paleta, La Madre (Mexican), Nono's bar & restaurant, El Meson Sandwiches, Yeyos, Club Spritz, Cafe Manolin. There was a great artist co-op store just across the street from Parroquia San Francisco de Asis (church) and under the hotel Da House, at 301 Calle San Francisco. At the time, they were only opened on Sundays. Closed nearby: Marmalade (although it looked like they were working on it) 5. Hotel lobby had AC, wifi, and ice cold water dispenser. The lobby has a nice bar that opens in the afternoon and night. Our room had: wifi, a cool tablet that was connected to the wifi, one TV with sat, private bath, balcony (not all rooms), running water and fixtures, hot shower. No AC in the room on night 1, but had AC on night 2. 6. We walked by these OSJ hotels that seemed opened, but I didn't ask their front desk: Hotel El Convento and Sheraton Old San Juan. I heard that other pax stayed at La Terraza, but had no AC. Airport is fine, taxis are easy to get. We didn't feel unsafe at any time. Not all attractions may be open, but there is still plenty to see in this beautiful city! For a complete story of our 10/7/17 cruise see my thread: https://boards.cruisecritic.com/showthread.php?t=2553861 Dan Thank you for sharing! I was thinking we would just have to stay at our hotel poolside (can you imagine? 😂😜) for 2 days but it looks like we will have plenty to see and do in OSJ! Link to comment Share on other sites More sharing options...
LindaKB Posted October 25, 2017 #41 Share Posted October 25, 2017 Just got off the phone with the Casablanca which thank goodness we found thru FB. Our 2 rooms are ready and waiting for us. We arrive tomorrow. So happy and not scary at all. 😁 Sent from my SAMSUNG-SM-J327A using Forums mobile app Link to comment Share on other sites More sharing options...
Jme4166 Posted October 25, 2017 #42 Share Posted October 25, 2017 Just got off the phone with the Casablanca which thank goodness we found thru FB. Our 2 rooms are ready and waiting for us. We arrive tomorrow. So happy and not scary at all. [emoji16] Sent from my SAMSUNG-SM-J327A using Forums mobile app That’s wonderful news! Enjoy! Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
Cruisin KLS Posted October 25, 2017 #43 Share Posted October 25, 2017 Just got off the phone with the Casablanca which thank goodness we found thru FB. Our 2 rooms are ready and waiting for us. We arrive tomorrow. So happy and not scary at all. [emoji16] Sent from my SAMSUNG-SM-J327A using Forums mobile app Looking forward to hearing about how things go. Enjoy your cruise! Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
julesbeara Posted October 25, 2017 #44 Share Posted October 25, 2017 Looks like the majority of the hotels in San Juan & Carolina are on the list for assistance employees & contractors to reserve. The list does not specify if the hotel is closed due to hurricane damage. LIST OF THE FEMA Approved Hotels for Contract, Government and Federal Assistance Employees to Reserve: Courtyard Isla Verde Beach Resort 7012 Boca De Cangrejos Ave Carolina, 00979 Puerto Rico Phone: 800/321-2211 FEMA : PR37 Embassy Suites by Hilton San Juan Hotel & Casino 8000 Tartak St Carolina, 00979 Puerto Rico Phone: 800/362-2779 FEMA : PR5004 ESJ Towers Inc 6165 Isla Verde Ave, Suite 2200 Carolina, 00979-5729 Puerto Rico Phone: 800/468-2026 FEMA : PR5014 Hilton Curio Collection El San Juan Hotel 6063 Isla Verde Ave Carolina, 00979 Puerto Rico Phone: 800/445-8667 FEMA : PR5011 San Juan Water Beach Club Hotel 2 Tartak St, Isla Verde Carolina, 00979 Puerto Rico Phone: 888/265-6699 FEMA : PR5002 The Ritz-Carlton San Juan 6961 Ave of The Governors, Isla Verde Carolina, 00979 Puerto Rico Phone: 800/241-3333 FEMA : PR5003 Verdanza Hotel 8020 Tartak St Carolina, 00979 Puerto Rico Phone: 800/625-0312 Ambassador Plaza Hotel & Casino 1369 Ashford Ave San Juan, 00907 Puerto Rico Phone: 787/721-7300 FEMA : PR0005 Arcade Inn 8 Taft San Juan, 00911 Puerto Rico Phone: 809/725-0668 FEMA : PR5025 Best Western PLUS Condado Palm Inn & Suites Condado Ave #55 San Juan, 00907 Puerto Rico Phone: 787/721-9500 FEMA : PR5018 Ciqala Luxury Home Suites 752 Fernandez Juncos Ave San Juan, 00908 Puerto Rico Phone: 787/998-1176 FEMA : PR5021 Condado Vanderbilt Hotel 1005 Ashford Ave San Juan, 00936-1198 Puerto Rico Phone: 809/721-0505 FEMA : PR0031 Courtyard San Juan Miramar 801 Ponce De Leon Ave San Juan, 00907 Puerto Rico Phone: 800/593-8620 FEMA : PR0030 DoubleTree by Hilton San Juan 105 Avenida De Diego San Juan, 00914 Puerto Rico Phone: 800/222-8733 FEMA : PR5009 Hampton Inn & Suites San Juan, Puerto Rico 6530 Isla Verde Ave San Juan, 00979 Puerto Rico Phone: 800/426-7866 FEMA : PR5008 Hilton Condado Lagoon Villas at Caribe Hilton 1 San Geronimo St San Juan, 00901 Puerto Rico Phone: 800/445-8667 FEMA : PR5006 Hilton The Condado Plaza 999 Ashford Ave San Juan, 00907 Puerto Rico Phone: 800/445-8667 FEMA : PR5024 Hyatt House San Juan 615 Ave Fernandez Juncos Distrito de Convenciones San Juan, 00907 Puerto Rico Phone: 787/977-5000 FEMA : PR0006 InterContinental San Juan 5961 Isla Verde Ave San Juan, 979 Puerto Rico Phone: 787/791-6100 FEMA : PR0033 Marriott San Juan Resort & Stellaris Casino 1309 Ashford Ave San Juan, 00907 Puerto Rico Phone: 888/817-2033 FEMA : PR5001 Normandie Hotel 499 West Munoz Rivera Ave San Juan, 00902 Puerto Rico Phone: 787/729-2929 FEMA : PR5007 Renaissance La Concha San Juan Resort 1077 Ashford Ave San Juan, 00907 Puerto Rico Phone: 800/468-3571 FEMA : PR5016 San Juan Airport Hotel Luis Munoz Marin Int'l Airport San Juan, 00937-1087 Puerto Rico Phone: 787/791-6000 FEMA : PR0012 San Juan Beach Hotel 1045 Ashford Ave San Juan, 00907 Puerto Rico Phone: 787/723-8000 FEMA : PR0034 Sheraton Old San Juan Hotel & Casino 100 Brumbaugh St San Juan, 00901 Puerto Rico Phone: 800/325-3535 FEMA : PR5012 Sheraton Puerto Rico Convention Center Hotel & Casino 200 Convention Blvd San Juan, 00907 Puerto Rico Phone: 800/325-3535 FEMA : PR5010 TRYP Isla Verde 4820 Ave Isla Verde San Juan, 00979 Puerto Rico Phone: 800/407-9832 Link to comment Share on other sites More sharing options...
dlonga Posted October 25, 2017 #45 Share Posted October 25, 2017 yes, that is what I was told from Renaissance La Concha San Juan Resort, Shearton Old San Juan and the Water and Beach Club. I had reservations to all three for November 10th and all cancelled or would be cancelled if they need your room for Government and or FEMA employees. I have finally booked with Olive Boutique Hotel and am praying I have a room Link to comment Share on other sites More sharing options...
jswdlw Posted October 25, 2017 #46 Share Posted October 25, 2017 Looks like the majority of the hotels in San Juan & Carolina are on the list for assistance employees & contractors to reserve. The list does not specify if the hotel is closed due to hurricane damage. LIST OF THE FEMA Approved Hotels for Contract, Government and Federal Assistance Employees to Reserve: Courtyard Isla Verde Beach Resort 7012 Boca De Cangrejos Ave Carolina, 00979 Puerto Rico Phone: 800/321-2211 FEMA : PR37 Embassy Suites by Hilton San Juan Hotel & Casino 8000 Tartak St Carolina, 00979 Puerto Rico Phone: 800/362-2779 FEMA : PR5004 ESJ Towers Inc 6165 Isla Verde Ave, Suite 2200 Carolina, 00979-5729 Puerto Rico Phone: 800/468-2026 FEMA : PR5014 Hilton Curio Collection El San Juan Hotel 6063 Isla Verde Ave Carolina, 00979 Puerto Rico Phone: 800/445-8667 FEMA : PR5011 San Juan Water Beach Club Hotel 2 Tartak St, Isla Verde Carolina, 00979 Puerto Rico Phone: 888/265-6699 FEMA : PR5002 The Ritz-Carlton San Juan 6961 Ave of The Governors, Isla Verde Carolina, 00979 Puerto Rico Phone: 800/241-3333 FEMA : PR5003 Verdanza Hotel 8020 Tartak St Carolina, 00979 Puerto Rico Phone: 800/625-0312 Ambassador Plaza Hotel & Casino 1369 Ashford Ave San Juan, 00907 Puerto Rico Phone: 787/721-7300 FEMA : PR0005 Arcade Inn 8 Taft San Juan, 00911 Puerto Rico Phone: 809/725-0668 FEMA : PR5025 Best Western PLUS Condado Palm Inn & Suites Condado Ave #55 San Juan, 00907 Puerto Rico Phone: 787/721-9500 FEMA : PR5018 Ciqala Luxury Home Suites 752 Fernandez Juncos Ave San Juan, 00908 Puerto Rico Phone: 787/998-1176 FEMA : PR5021 Condado Vanderbilt Hotel 1005 Ashford Ave San Juan, 00936-1198 Puerto Rico Phone: 809/721-0505 FEMA : PR0031 Courtyard San Juan Miramar 801 Ponce De Leon Ave San Juan, 00907 Puerto Rico Phone: 800/593-8620 FEMA : PR0030 DoubleTree by Hilton San Juan 105 Avenida De Diego San Juan, 00914 Puerto Rico Phone: 800/222-8733 FEMA : PR5009 Hampton Inn & Suites San Juan, Puerto Rico 6530 Isla Verde Ave San Juan, 00979 Puerto Rico Phone: 800/426-7866 FEMA : PR5008 Hilton Condado Lagoon Villas at Caribe Hilton 1 San Geronimo St San Juan, 00901 Puerto Rico Phone: 800/445-8667 FEMA : PR5006 Hilton The Condado Plaza 999 Ashford Ave San Juan, 00907 Puerto Rico Phone: 800/445-8667 FEMA : PR5024 Hyatt House San Juan 615 Ave Fernandez Juncos Distrito de Convenciones San Juan, 00907 Puerto Rico Phone: 787/977-5000 FEMA : PR0006 InterContinental San Juan 5961 Isla Verde Ave San Juan, 979 Puerto Rico Phone: 787/791-6100 FEMA : PR0033 Marriott San Juan Resort & Stellaris Casino 1309 Ashford Ave San Juan, 00907 Puerto Rico Phone: 888/817-2033 FEMA : PR5001 Normandie Hotel 499 West Munoz Rivera Ave San Juan, 00902 Puerto Rico Phone: 787/729-2929 FEMA : PR5007 Renaissance La Concha San Juan Resort 1077 Ashford Ave San Juan, 00907 Puerto Rico Phone: 800/468-3571 FEMA : PR5016 San Juan Airport Hotel Luis Munoz Marin Int'l Airport San Juan, 00937-1087 Puerto Rico Phone: 787/791-6000 FEMA : PR0012 San Juan Beach Hotel 1045 Ashford Ave San Juan, 00907 Puerto Rico Phone: 787/723-8000 FEMA : PR0034 Sheraton Old San Juan Hotel & Casino 100 Brumbaugh St San Juan, 00901 Puerto Rico Phone: 800/325-3535 FEMA : PR5012 Sheraton Puerto Rico Convention Center Hotel & Casino 200 Convention Blvd San Juan, 00907 Puerto Rico Phone: 800/325-3535 FEMA : PR5010 TRYP Isla Verde 4820 Ave Isla Verde San Juan, 00979 Puerto Rico Phone: 800/407-9832 Thank you for this information. Link to comment Share on other sites More sharing options...
skiiergirl Posted October 25, 2017 Author #47 Share Posted October 25, 2017 Looks like the majority of the hotels in San Juan & Carolina are on the list for assistance employees & contractors to reserve. The list does not specify if the hotel is closed due to hurricane damage. LIST OF THE FEMA Approved Hotels for Contract, Government and Federal Assistance Employees to Reserve: Courtyard Isla Verde Beach Resort 7012 Boca De Cangrejos Ave Carolina, 00979 Puerto Rico Phone: 800/321-2211 FEMA : PR37 Embassy Suites by Hilton San Juan Hotel & Casino 8000 Tartak St Carolina, 00979 Puerto Rico Phone: 800/362-2779 FEMA : PR5004 ESJ Towers Inc 6165 Isla Verde Ave, Suite 2200 Carolina, 00979-5729 Puerto Rico Phone: 800/468-2026 FEMA : PR5014 Hilton Curio Collection El San Juan Hotel 6063 Isla Verde Ave Carolina, 00979 Puerto Rico Phone: 800/445-8667 FEMA : PR5011 San Juan Water Beach Club Hotel 2 Tartak St, Isla Verde Carolina, 00979 Puerto Rico Phone: 888/265-6699 FEMA : PR5002 The Ritz-Carlton San Juan 6961 Ave of The Governors, Isla Verde Carolina, 00979 Puerto Rico Phone: 800/241-3333 FEMA : PR5003 Verdanza Hotel 8020 Tartak St Carolina, 00979 Puerto Rico Phone: 800/625-0312 Ambassador Plaza Hotel & Casino 1369 Ashford Ave San Juan, 00907 Puerto Rico Phone: 787/721-7300 FEMA : PR0005 Arcade Inn 8 Taft San Juan, 00911 Puerto Rico Phone: 809/725-0668 FEMA : PR5025 Best Western PLUS Condado Palm Inn & Suites Condado Ave #55 San Juan, 00907 Puerto Rico Phone: 787/721-9500 FEMA : PR5018 Ciqala Luxury Home Suites 752 Fernandez Juncos Ave San Juan, 00908 Puerto Rico Phone: 787/998-1176 FEMA : PR5021 Condado Vanderbilt Hotel 1005 Ashford Ave San Juan, 00936-1198 Puerto Rico Phone: 809/721-0505 FEMA : PR0031 Courtyard San Juan Miramar 801 Ponce De Leon Ave San Juan, 00907 Puerto Rico Phone: 800/593-8620 FEMA : PR0030 DoubleTree by Hilton San Juan 105 Avenida De Diego San Juan, 00914 Puerto Rico Phone: 800/222-8733 FEMA : PR5009 Hampton Inn & Suites San Juan, Puerto Rico 6530 Isla Verde Ave San Juan, 00979 Puerto Rico Phone: 800/426-7866 FEMA : PR5008 Hilton Condado Lagoon Villas at Caribe Hilton 1 San Geronimo St San Juan, 00901 Puerto Rico Phone: 800/445-8667 FEMA : PR5006 Hilton The Condado Plaza 999 Ashford Ave San Juan, 00907 Puerto Rico Phone: 800/445-8667 FEMA : PR5024 Hyatt House San Juan 615 Ave Fernandez Juncos Distrito de Convenciones San Juan, 00907 Puerto Rico Phone: 787/977-5000 FEMA : PR0006 InterContinental San Juan 5961 Isla Verde Ave San Juan, 979 Puerto Rico Phone: 787/791-6100 FEMA : PR0033 Marriott San Juan Resort & Stellaris Casino 1309 Ashford Ave San Juan, 00907 Puerto Rico Phone: 888/817-2033 FEMA : PR5001 Normandie Hotel 499 West Munoz Rivera Ave San Juan, 00902 Puerto Rico Phone: 787/729-2929 FEMA : PR5007 Renaissance La Concha San Juan Resort 1077 Ashford Ave San Juan, 00907 Puerto Rico Phone: 800/468-3571 FEMA : PR5016 San Juan Airport Hotel Luis Munoz Marin Int'l Airport San Juan, 00937-1087 Puerto Rico Phone: 787/791-6000 FEMA : PR0012 San Juan Beach Hotel 1045 Ashford Ave San Juan, 00907 Puerto Rico Phone: 787/723-8000 FEMA : PR0034 Sheraton Old San Juan Hotel & Casino 100 Brumbaugh St San Juan, 00901 Puerto Rico Phone: 800/325-3535 FEMA : PR5012 Sheraton Puerto Rico Convention Center Hotel & Casino 200 Convention Blvd San Juan, 00907 Puerto Rico Phone: 800/325-3535 FEMA : PR5010 TRYP Isla Verde 4820 Ave Isla Verde San Juan, 00979 Puerto Rico Phone: 800/407-9832 Wonder how many rooms each of these offer? Just curious as to what the total number of rooms FEMA might be utilizing. I understand it is combined for relief workers and refugees. Link to comment Share on other sites More sharing options...
SensFan11 Posted October 25, 2017 #48 Share Posted October 25, 2017 Wonder how many rooms each of these offer? Just curious as to what the total number of rooms FEMA might be utilizing. I understand it is combined for relief workers and refugees. Right now it's just FEMA and other emergency workers. I remember reading somewhere 10,000 federal employees had been deployed in Puerto Rico, that gives some idea. There may be some Puerto Ricans staying in hotels and staying out of pocket. It's likely that in the next few days that FEMA's TSA (Transitional Shertering Assistance) program will kick in which will pay for hotel for those left homeless...that will likely take up thousands of more rooms. Link to comment Share on other sites More sharing options...
3Boys&aDad Posted October 25, 2017 #49 Share Posted October 25, 2017 This update will go a little bit off topic considering the thread is supposed to be about hotels.... Our reservation at the Sheraton Hotel and Casino for Friday night was cancelled by the hotel several weeks ago. We found out by calling direct to the hotel. They mentioned that the hotel was in decent shape and running on generators - but all guest reservations had been cancelled to make room for FEMA and First Responders. Many of the 'consolidators' that people book through were not informing their end clients because they didn't know. (Air Miles and other rewards programs were unaware until we called them to tell them that the hotel had cancelled our reservation. They had to reach out to their supplier to get the final story.) ....here's where it goes off topic. At the time there were no hotels taking (or honoring) reservations so we rebooked our air to fly in same day. ....that's another nightmare. Had to rebook our first set of flights to SJU for the new arrival date while airlines rapidly filled up but at least people have been willing to issue credits for cancelled flights. About 2 weeks ago we had our return tickets with Westjet cancelled with no notice to the end customer - because they've made the decision not to fly to SJU yet......and leave all their customers hanging.....again - we found out before the consolidator. Rebooked immediately on Air Canada at a higher cost but not a lot of options......and then 2 days ago we got wind of the fact that they were also quietly cancelling their flights to/from SJU and rebooking only the customers who had purchased directly off their website. After 2 days of frustrated calls they finally admitted to Huntington that yes they would be cancelling those flights - leaving all of those remaining customers with no flights out of SJU on our disembarkation date or for about 5 days after it.......kinda bringing us full circle.......since there are also no hotels that really seem to be taking and honoring reservations. ......after all of that our large group that would have been stranded in the SJU airport for several days have had to make plans for an early disembarkation in Barbados then hotels and return flights home from there......losing the last day and a half of our cruise. I get it - these are all first world problems........but the nonsense this group have gone through to try and actually go on this cruise is beyond ridiculous. Though no fault of San Juan's this will be our last cruise using that as a starting point. Link to comment Share on other sites More sharing options...
minnowcruiser Posted October 25, 2017 #50 Share Posted October 25, 2017 Ok so we have one person who stayed at the Comfort Inn with no air conditioning. Anyone else? Seems pretty scary that nobody else is giving us an update. Who didn't have air at the Comfort Inn? I didn't read that. Someone said not air in room at Casa Blanca. I was told by Comfort Inn when I called for Nov. 2 that they had power, water and were up and running. They said nothing about not having air. The person from Adventure who stayed there reported they had a smooth trip with no problems. Link to comment Share on other sites More sharing options...
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