High Seas Rookie Posted November 3, 2017 #1 Share Posted November 3, 2017 My cruise is next week. My travel agent gave me a onboard credit as a booking perk. When i log into myNCL account, i noticed there is a new On board Credit Certificate under purchase items in my vacation summary. I guess this is from my travel agent because the amount is the same. On the delivery date, it says December 30. My cruise date is November 11. I guess my travel agent put the wrong date. Will there be a problem? Link to comment Share on other sites More sharing options...
lucyintheskywithdiamonds Posted November 3, 2017 #2 Share Posted November 3, 2017 my obc also said 'deliver date dec. 30' i called ta, that is the ncl obc. NCl said the dec 30 date would not be a problem, it would be delivered on day one. I had them send me an 'amenity confirmation' that i printed out with everything i bought/ obc just in case. the ta credit won't show until the day you sail. it's confusing because they lump ur obc in w/ your 'purchases', but that's how they list it. Link to comment Share on other sites More sharing options...
newmexicoNita Posted November 3, 2017 #3 Share Posted November 3, 2017 should not be a problem. Enjoy your OBC; love it when my TA gives us one. Link to comment Share on other sites More sharing options...
sha32 Posted November 3, 2017 #4 Share Posted November 3, 2017 Does it always show on your vacation summary? My TA has gave me some, but it doesn’t show on my NCL account anywhere. Sent from my iPhone using Forums Link to comment Share on other sites More sharing options...
RaiderDuck Posted November 3, 2017 #5 Share Posted November 3, 2017 Does it always show on your vacation summary? My TA has gave me some, but it doesn’t show on my NCL account anywhere. Sent from my iPhone using Forums Our TA OBC doesn't show; when I called the TA, they said it won't show because the OBC comes from them and not NCL, but it will be there when we get on the ship. Link to comment Share on other sites More sharing options...
maggie cruises Posted November 3, 2017 #6 Share Posted November 3, 2017 Our TA OBC doesn't show; when I called the TA, they said it won't show because the OBC comes from them and not NCL, but it will be there when we get on the ship. Take my advice and print out the confirmation from your TA showing the obc HE is giving you The ncl obc is no problem as it's on your acct but do bring hard copy of the ta obc I also contact my ta about 72 hours prior to cruise to remind him to "press the button" lol to deliver my obc The ta obc usually shows up by day 2 of the cruise FYI so don't get nervous on day 1 and remember you brought hard copy as a backup Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
RaiderDuck Posted November 3, 2017 #7 Share Posted November 3, 2017 Take my advice and print out the confirmation from your TA showing the obc HE is giving you The ncl obc is no problem as it's on your acct but do bring hard copy of the ta obc I also contact my ta about 72 hours prior to cruise to remind him to "press the button" lol to deliver my obc The ta obc usually shows up by day 2 of the cruise FYI so don't get nervous on day 1 and remember you brought hard copy as a backup Sent from my iPad using Forums GREAT advice! Thank you! Link to comment Share on other sites More sharing options...
ray98 Posted November 3, 2017 #8 Share Posted November 3, 2017 I was wondering the same thing. I just had one pop up on my NCL account for $75. I was supposed to get $60 from NCL and $125 from my agent so it doesn't match either amount I was expecting. Link to comment Share on other sites More sharing options...
Rare shof515 Posted November 3, 2017 #9 Share Posted November 3, 2017 I was wondering the same thing. I just had one pop up on my NCL account for $75. I was supposed to get $60 from NCL and $125 from my agent so it doesn't match either amount I was expecting. check your edocs, under on board amenity there might be a new item called Cabin Credit with a promo code of AMO50 or whatever the amount the is. i had a travel agent that gave me a similar on board credit. 25 dollars was listed as a purchased on board gift certificate and a $100 dollar cabin credit. added together is the full amount of credit my agent promised me Link to comment Share on other sites More sharing options...
Laszlo Posted November 3, 2017 #10 Share Posted November 3, 2017 Our TA OBC doesn't show; when I called the TA, they said it won't show because the OBC comes from them and not NCL, but it will be there when we get on the ship. Strange, on 6 out of 7 cruises we received OBC from our TA, it has always showed up on the "My NCL" page Link to comment Share on other sites More sharing options...
RaiderDuck Posted November 3, 2017 #11 Share Posted November 3, 2017 Strange, on 6 out of 7 cruises we received OBC from our TA, it has always showed up on the "My NCL" page Was your TA online or in-person? Link to comment Share on other sites More sharing options...
ray98 Posted November 3, 2017 #12 Share Posted November 3, 2017 check your edocs, under on board amenity there might be a new item called Cabin Credit with a promo code of AMO50 or whatever the amount the is. i had a travel agent that gave me a similar on board credit. 25 dollars was listed as a purchased on board gift certificate and a $100 dollar cabin credit. added together is the full amount of credit my agent promised me For some reason I can't open them. It says 'document not available yet'. I don't know if it is because the cabin hasn't been assigned or what. Link to comment Share on other sites More sharing options...
ray98 Posted November 5, 2017 #13 Share Posted November 5, 2017 25 dollars was listed as a purchased on board gift certificate and a $100 dollar cabin credit. So the $25 showed up under 'purchased items' and the cabin credit was listed on the e-docs? Am I correct? Link to comment Share on other sites More sharing options...
RaiderDuck Posted November 19, 2017 #14 Share Posted November 19, 2017 Strange, on 6 out of 7 cruises we received OBC from our TA, it has always showed up on the "My NCL" page And it just showed up, albeit in the form of several On-Board Credit Certificates. Link to comment Share on other sites More sharing options...
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