mdsgu Posted November 10, 2017 #1 Share Posted November 10, 2017 So what is up with the fare viewer? It's still out of commission. Just when I discovered Early Saver rates and how to check to see if I can get a price drop (which I did before it went kaput). Link to comment Share on other sites More sharing options...
bury me at sea Posted November 10, 2017 #2 Share Posted November 10, 2017 I don't know. Someone on another thread suggested it was a low priority fix as far as Carnival is concerned. I tend to agree. Meanwhile you can do a mock booking for your exact cabin type/date/ship to check rates. I do that for both currently booked cruises. Takes more steps and more time, but you can get the information. Happy sailing. Link to comment Share on other sites More sharing options...
lizardhowson Posted November 10, 2017 #3 Share Posted November 10, 2017 Others have posted Carnival has shut it down for good. Link to comment Share on other sites More sharing options...
CalaDragonflyLady Posted November 10, 2017 #4 Share Posted November 10, 2017 I've just always done a mock booking. SPEAKING OF WHICH, today I happened to see a CC post that some rates had gone down, so I did a mock booking and came up with a $20 savings plus $50 OBC. When I called Carnival, they couldn't see that in their system, and in fact said the price was a little higher than I had booked at. I did it again while on the phone with them, choosing a cabin that was right next door (same category) as the one I already had booked, same result. The Carnival rep went outside their system and confirmed what I had found, and got a manager involved to get the me deal. Link to comment Share on other sites More sharing options...
Ziggy7 Posted November 10, 2017 #5 Share Posted November 10, 2017 I was told it's a low priority, as they are having to do allot of work on their site and this and other corrections are on hold :( Link to comment Share on other sites More sharing options...
jennas_mum Posted November 10, 2017 #6 Share Posted November 10, 2017 In my opinion it is always better to do a mock booking. The fare viewer doesn't take into consideration any special VIFP club member offers. Only deals to the general public. Donna Link to comment Share on other sites More sharing options...
joepeka Posted November 10, 2017 #7 Share Posted November 10, 2017 (edited) I was told it's a low priority, as they are having to do allot of work on their site and this and other corrections are on hold :( I have to say that after many, many years working in IT for two very large companies that this sort of attitude towards a customer-facing portion of the corporate web site would not be tolerated in those companies. Someone(s) would lose their job if that was the excuse for not fixing something that customers use (or, in this case, try to use) on a regular basis. Edit: BTW ziggy7, I wasn't criticizing you or your comment, I know you're just sharing what you've heard/read. Edited November 10, 2017 by joepeka Link to comment Share on other sites More sharing options...
sanmarcosman Posted November 10, 2017 #8 Share Posted November 10, 2017 https://boards.cruisecritic.com/showthread.php?t=2561597&highlight=fare+viewer Link to comment Share on other sites More sharing options...
beerman2 Posted November 11, 2017 #9 Share Posted November 11, 2017 Called IT 800 number last week and got the same corporate answer. " We are aware of it and are working on it"! Just come clean if your not going to fix it say so. It shouldn't take 2 weeks or more to "fix" it. Doesn't say much for IT! Link to comment Share on other sites More sharing options...
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