casofilia Posted November 11, 2018 #501 Share Posted November 11, 2018 Does anyone know where Messiah Ritzinger or Hanno Meyer are at present please? Link to comment Share on other sites More sharing options...
oregonian123 Posted November 12, 2018 #502 Share Posted November 12, 2018 On 11/10/2018 at 9:15 AM, oregonian123 said: Hi, is Steven Jacobsen still on the Pearl? On 11/10/2018 at 9:17 AM, www3traveler said: No, he has been on The Jewel for several years now. Thank you, I guess I confused the 2 ships. Link to comment Share on other sites More sharing options...
SuperActivityCrew Posted November 12, 2018 #503 Share Posted November 12, 2018 Hi all, Sailing on the Bliss in January - YAY!! I know the officers can change pretty quickly, and i looked through the last 4-5 pages of comments so I apologize if the answer i'm looking for is hidden somewhere in the thread. I'm looking for the officers currently on the Bliss... Also looking for Deepak Punia's email - i lost his business card! Loved Melvyn Lobo but saw that he switched lines :( i have his card still, with his email - which is a generic email, so I am assuming if I send a message to it, the message will be received by someone, whoever currently fills the F&B director position... Can anyone confirm? Thanks! Link to comment Share on other sites More sharing options...
jpc763 Posted November 12, 2018 Author #504 Share Posted November 12, 2018 Deepak is currently on vacation and is scheduled to return to the Escape in January. Link to comment Share on other sites More sharing options...
Callimero Posted November 13, 2018 #505 Share Posted November 13, 2018 Hello, here are the lastest info from the EPIC just doing the TA: Hotel Director Nelson Martins 8888 Assistant Hotel Director Sayeed Razafi 8801 Food & Beverage Director Amir Tikvesa 8900 Cruise Director André Gaffney 7900 Executive Housekeeper Cesar Benedit 5800 Guest Service Manager Aminta Gomez 8802 Restaurant Manager Davor Pikic 8902 Beverage Manager Dejan Silavski 8960 Group Service Coordinator Ana Roque 8805 Executive Chef Angelito Santos 8904 Link to comment Share on other sites More sharing options...
Travel Junkie Judy Posted November 13, 2018 #506 Share Posted November 13, 2018 THE SUN Just off of an amazing 2 week cruise to Cuba, Panama Canal and Caribbean on the SUN. Officers Captain - Kim HD - Brian Walters * the best, but went on vacation yesterday Asst HD - Dieter Welp - wonderful man - fairly new to NCL F & B - Cristain Oprea - another great one Exec Chef - Paulo Vaz - everyone - including us - loved the food Restaurant Mgr - Mihaela Moran - my very favorite person on any NCL ship - amazing Beverage Mgr - Ferdinand Pascual - great person with a great staff Exec Housekeeper - Angel Reid - goes above & then some when needed Guest Services Mgr - Gary Alldredge - helped us in many ways Cruise Director - Jeimy Caro - did an unbelievable and awesome job. Concierge - Yahira Suazo - One of the best we've known, right up there with the very top ones Group Services Coordinator - Iulila Borodkina - Gave us slews of things for our raffle at the M & G. Another A+ 2 great Maitre D's - Kimberly Morre (Cagney's at night) and Cipriano Baradas (La Cuchina at night) Our only "not amazing" was our Butler - who I shall not name. I heard he was new??? He did everything asked and was always pleasant. He did not anticipate or go beyond as many of the great Butlers will do. 1 Link to comment Share on other sites More sharing options...
HideoutII Posted November 24, 2018 #507 Share Posted November 24, 2018 On 11/12/2018 at 3:21 PM, SuperActivityCrew said: Hi all, Sailing on the Bliss in January - YAY!! I know the officers can change pretty quickly, and i looked through the last 4-5 pages of comments so I apologize if the answer i'm looking for is hidden somewhere in the thread. I'm looking for the officers currently on the Bliss... Also looking for Deepak Punia's email - i lost his business card! Loved Melvyn Lobo but saw that he switched lines 😞 i have his card still, with his email - which is a generic email, so I am assuming if I send a message to it, the message will be received by someone, whoever currently fills the F&B director position... Can anyone confirm? Thanks! I am looking for this information also. I will be traveling in a few weeks. Anyone have answers for us? Thank you in advance. Link to comment Share on other sites More sharing options...
Travel Junkie Judy Posted November 25, 2018 #508 Share Posted November 25, 2018 We join THE BREAKAWAY on December 6 for 10 days. This was from a few weeks ago, but things can change..... HD - Vuk Malobabic Asst HD - Dia Ambida F & B - Joao Gigante Exec Housekeeping - Olden Forbes CD - Daniel Cuasito Guest Services Mgr - Gina Yunzal Exec Chef - Kevin Green Restaurant Mgr - Hernan Rios Link to comment Share on other sites More sharing options...
gerrimom Posted November 25, 2018 #509 Share Posted November 25, 2018 On 11/12/2018 at 3:21 PM, SuperActivityCrew said: Hi all, Sailing on the Bliss in January - YAY!! I know the officers can change pretty quickly, and i looked through the last 4-5 pages of comments so I apologize if the answer i'm looking for is hidden somewhere in the thread. I'm looking for the officers currently on the Bliss... Also looking for Deepak Punia's email - i lost his business card! Loved Melvyn Lobo but saw that he switched lines 😞 i have his card still, with his email - which is a generic email, so I am assuming if I send a message to it, the message will be received by someone, whoever currently fills the F&B director position... Can anyone confirm? Thanks! Where did Melvyn Lobo go? Link to comment Share on other sites More sharing options...
SuperActivityCrew Posted November 26, 2018 #510 Share Posted November 26, 2018 I heard he transferred to Holland America. Someone posted it way up in this thread somewhere 😞 Link to comment Share on other sites More sharing options...
morrisretired Posted November 27, 2018 #511 Share Posted November 27, 2018 (edited) We have been on 7 different NCL Cruise Ships, some more than once. The two Hotel Directors that I will always remember are Steven Jacobsen from the USA (Chicago) on the Jewel, and Armando Da Silva from Portugal on the Spirit. These two Hotel Directors do a great job and should be commended for making sure you have an outstanding cruise. We have been on Celebrity (3), Royal Caribbean (2), Carnival (3), and Princess (1) cruise lines. There was not a Hotel Director on any of them, that even came close. I will say that Capt. Kate on the Celebrity Summit, was the Best Ship's Captain ever, though. Edited November 27, 2018 by morrisretired Link to comment Share on other sites More sharing options...
EMBFlyer Posted November 29, 2018 #512 Share Posted November 29, 2018 (edited) On 11/25/2018 at 2:42 PM, Travel Junkie Judy said: We join THE BREAKAWAY on December 6 for 10 days. This was from a few weeks ago, but things can change..... HD - Vuk Malobabic Asst HD - Dia Ambida F & B - Joao Gigante Exec Housekeeping - Olden Forbes CD - Daniel Cuasito Guest Services Mgr - Gina Yunzal Exec Chef - Kevin Green Restaurant Mgr - Hernan Rios The CD on Breakaway is Armen Petrossian (the last name may be off). Edited November 29, 2018 by EMBFlyer Link to comment Share on other sites More sharing options...
SuzyLovesNCL Posted November 29, 2018 #513 Share Posted November 29, 2018 8 hours ago, EMBFlyer said: The CD on Breakaway is Armen Petrossian (the last name may be off). The Breakaway Haven Concierge is Bowen Perreira (sp?). He was very capable but always seemed rushed and eager to get on to whatever his next task was. Our butler was Roberto (no last name on his card). He was missing in action on day 1 but we finally saw him on day 2 and were able to communicate preferences regarding snacks, coffee preferences, etc. He was a rock star from that point forward. Came to find out he joined the ship the day we boarded so he was just in learning/catch-up mode on day 1. Link to comment Share on other sites More sharing options...
kopiko Posted November 30, 2018 #514 Share Posted November 30, 2018 On 11/10/2018 at 7:54 PM, Happy2Cruise! said: Hi, We will be on the Dawn in March. Does anyone know who the concierge will be? Thanks! Just got off the Dawn on Sunday. The concierge was Roel something. The only reason I know the first name is from one of the letters left in the room. He never introduced himself and never saw him around. We ate breakfast and a few lunches at Modernos (reserved for suite guests), and never saw him there either, although we saw a sign by the maître d's desk that read "concierge desk". Finally met him at the priority disembarkation briefing 2 night before departure, where he said something about not being comfortable talking to groups of people. Such a difference from the absolutely amazing Leah, who was the concierge on the Dawn same time last year. 1 Link to comment Share on other sites More sharing options...
casofilia Posted November 30, 2018 #515 Share Posted November 30, 2018 ... where he said something about not being comfortable talking to groups of people. I cannot believe that someone with that problem ever became a concierge. We had Hanno the only time we have been in a Suite and he seemed to love that part of his job as he gave special Suite port talks. And they were excellent. He was also always present, for some period, in Moderno during breakfast and lunch and spoke to almost everyone there. Link to comment Share on other sites More sharing options...
kopiko Posted November 30, 2018 #516 Share Posted November 30, 2018 4 minutes ago, casofilia said: ... where he said something about not being comfortable talking to groups of people. I cannot believe that someone with that problem ever became a concierge. We had Hanno the only time we have been in a Suite and he seemed to love that part of his job as he gave special Suite port talks. And they were excellent. He was also always present, for some period, in Moderno during breakfast and lunch and spoke to almost everyone there. Yeah, it was weird. We loved the enthusiasm Leah displayed last year when she talked to every single suite guest at Modernos and offered great & extensive port and show information every single day. There was none of that this year with this concierge. Link to comment Share on other sites More sharing options...
casofilia Posted November 30, 2018 #517 Share Posted November 30, 2018 I hope that you passed the information to the Hotel Director. We had a butler who we had to tell the HD about and he dealt with the situation really well. Link to comment Share on other sites More sharing options...
anthonyg1996 Posted November 30, 2018 #518 Share Posted November 30, 2018 On 11/13/2018 at 2:01 PM, Travel Junkie Judy said: THE SUN Just off of an amazing 2 week cruise to Cuba, Panama Canal and Caribbean on the SUN. Officers Captain - Kim HD - Brian Walters * the best, but went on vacation yesterday Asst HD - Dieter Welp - wonderful man - fairly new to NCL F & B - Cristain Oprea - another great one Exec Chef - Paulo Vaz - everyone - including us - loved the food Restaurant Mgr - Mihaela Moran - my very favorite person on any NCL ship - amazing Beverage Mgr - Ferdinand Pascual - great person with a great staff Exec Housekeeper - Angel Reid - goes above & then some when needed Guest Services Mgr - Gary Alldredge - helped us in many ways Cruise Director - Jeimy Caro - did an unbelievable and awesome job. Concierge - Yahira Suazo - One of the best we've known, right up there with the very top ones Group Services Coordinator - Iulila Borodkina - Gave us slews of things for our raffle at the M & G. Another A+ 2 great Maitre D's - Kimberly Morre (Cagney's at night) and Cipriano Baradas (La Cuchina at night) Our only "not amazing" was our Butler - who I shall not name. I heard he was new??? He did everything asked and was always pleasant. He did not anticipate or go beyond as many of the great Butlers will do. I loved Brian Walters he was amazing on our south amarica cruise from sandiago Link to comment Share on other sites More sharing options...
Travel Junkie Judy Posted November 30, 2018 #519 Share Posted November 30, 2018 (edited) Anthony, were we on the same South America cruise? We went from San Diego to Buenos Aires on a B2B with Brian on the SUN. It was one of the very best cruises ever. Everyone was amazing. Brian Walters is the top (as in number 1) of the list of HDs. We have had many great ones, but he is the very best. His 50 years with NCL show that he loves his job and his passengers. We used to meet the concierge while still on shore in the VIP waiting area. On our last cruise, we met her once on the ship, but it was at lunch before we left port. It was Yahira and she proved to be amazing. We saw her at every meal, plus she was always around and available. I mentioned to her that I didn't think she ever rested. I would think that the concierge should have met everyone by the end of day 1 - embarkation day. As someone else mentioned, I would let the HD know if I had not met the concierge or Butler by the end of day one. The nice thing about small ships is that the concierge can (and usually does) find the Suite guests at dinner each night and stop and say hello. They are always around at breakfast and lunch. This is our first cruise on a mega ship. We've done our last 10 to 12 cruises on NCL in a suite so we have a general idea of what to expect. My expectations of seeing our concierge very often are not as high as on a smaller ship. I hope I am wrong. Someone mentioned Hano. What a great concierge. He did talk about ports and was always around to help. We loved watching him grin and duck when necessary. Yes, he's very tall. I could go on and on about concierges. Our very favorite is David Contreras, then there is Carlos - king of port knowledge, Yahira, Monica, Bruno, Omar, and some that have slipped my mind. We have never had a bad one. Judy Edited November 30, 2018 by Travel Junkie Judy Link to comment Share on other sites More sharing options...
Rare Ben100014 Posted November 30, 2018 #520 Share Posted November 30, 2018 Anyone know who the concierge is on the Getaway right now? Thank you! Link to comment Share on other sites More sharing options...
source Posted December 9, 2018 #521 Share Posted December 9, 2018 Any updates yet on the Jewel officers at the end of January 2019 Australia/New Zealand HD & Concierge would be very helpful Thanks Link to comment Share on other sites More sharing options...
Jerzy Traveler Posted December 10, 2018 #522 Share Posted December 10, 2018 Is Silas Cook still a Cruise Director? Which ship? Link to comment Share on other sites More sharing options...
herdingdogmom Posted December 10, 2018 #523 Share Posted December 10, 2018 7 minutes ago, Jerzy Traveler said: Is Silas Cook still a Cruise Director? Which ship? From the recent live reviews - he is still on the Bliss. 1 Link to comment Share on other sites More sharing options...
House_Atreides Posted December 11, 2018 #524 Share Posted December 11, 2018 On 11/4/2018 at 6:22 AM, old nutter said: We sailed on the Star a few weeks ago and we found Suzana to be a bit of a mixed benefit. She was always contactable and if you asked her directly to do something she always seemed to do her best to sort it. She is very much not a touchy feely-person but does have a pleasant personality. We had issues that, unlike the best concierges, she did not anticipate anything we wanted because she never established a personal relationship with us and so had to fight from behind all of the time to solve issues that need not have arisen. That sometimes meant that unless we did things for ourselves we missed out on some meal reservation choices because we did not see her one-to-one for the first few days at all. Her style was to prefer getting groups together and addressing them en-bloc. We never saw her when we were dining in the evening or at breakfast, even though those times had always been ideal for contact with other concierges we have had. She was not the worst concierge we have had, but neither was she anywhere near the best. Hi We also sailed on Star B2B 11/5 till 11/30. We found Suzana to be awesome. She was very present to us. She actually called our suite one day when she did not see me all day to see how I was doing. She went out of her way to get that personal relationship going. She is super efficient, perhaps that is why she wasn't "touchy-feely"; she had an awful lot to deal with on the 11/19 cruise. For sure she was always very friendly with us and went out of her way to make sure we had everything we needed and more. Link to comment Share on other sites More sharing options...
cot427 Posted December 14, 2018 #525 Share Posted December 14, 2018 Anyone know if Captain Matko is off the Breakaway or is leaving 12/16? Fingers crossed! Link to comment Share on other sites More sharing options...
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