Star Princess experiencing rudder problems, missing a port.

[chickadee1]

According to Marine Traffic, Star Princess is underway from Juneau using engine power at 18 knots.

 

What an interesting web site to see where your ship is world-wide!

[richsea]

Since the problem is a Princess problem (as opposed to weather related delays) and theoretically one they could have avoided, an offering of $$$ is appropriate.

I am curious. Howcould they avoided the problem?

[chengkp75]

I am curious. Howcould they avoided the problem?

 

I believe the thought is that since this is a mechanical breakdown, it is somewhat under Princess' control through "better" maintenance. It's about liability. Weather or "acts of God" are not liabilities for the cruise line, but breakdowns are.

[katrina915]

Please keep posting on the Star status. My cruise is June16th and getting a little concerned. Thanks!

[moki'smommy]

Please keep posting on the Star status. My cruise is June16th and getting a little concerned. Thanks!

I doubt that there will be anything to report of value till the ship gets back to port and they determine whether it can be fixed before the next departure or not. So the real information will come at the beginning of the next scheduled cruise--were they out on time, and is it fixed correctly.....

[chengkp75]

I doubt that there will be anything to report of value till the ship gets back to port and they determine whether it can be fixed before the next departure or not. So the real information will come at the beginning of the next scheduled cruise--were they out on time' date=' and is it fixed correctly.....[/quote']

 

This is the kind of problem where the USCG will not allow the ship to leave port until it is repaired, or if not possible to repair within an "economically reasonable" time, then it will require a tug escort into and out of every port until it is repaired.

[moki'smommy]

This is the kind of problem where the USCG will not allow the ship to leave port until it is repaired, or if not possible to repair within an "economically reasonable" time, then it will require a tug escort into and out of every port until it is repaired.

Thanks. I got that from your previous post...so the real question is whether it can be repaired in Vancouver prior to the next cruise OR what Princess is going to do about the issue.

[chengkp75]

Thanks. I got that from your previous post...so the real question is whether it can be repaired in Vancouver prior to the next cruise OR what Princess is going to do about the issue.

 

No, what it means is that if they had not been able to repair it, the ship would likely not have left Juneau. She appears to be headed for Tracy Arm, and USCG would not allow this with reduced redundency of steering.

[moki'smommy]

No, what it means is that if they had not been able to repair it, the ship would likely not have left Juneau. She appears to be headed for Tracy Arm, and USCG would not allow this with reduced redundency of steering.

Got it! Thanks for correcting me.

[Valiamo]

We are well underway left Juneau at 4:20 this morning. They were working on the rudder both inside and out, and appeared to have equipment under the ship all of yesterday.

 

As noted (thanks chenkkp75) we are running a quiet 18 knots, and are moving down towards Tracy Arm. It looks to be a great day, the sea is like glass and the sun is starting to shine, tho there are some clouds.

 

9:30, the pilot is just leaving the ship and we are heading back to Vancouver.

 

 

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[underscore]

Thanks so much for the periodic updates, Valiamo. I'm sailing on the Star Princess in just over a week's time and am nervously hoping everything will be resolved as it will be quite difficult to make alternate vacation arrangements on such short notice.

[Valiamo]

Thanks so much for the periodic updates, Valiamo. I'm sailing on the Star Princess in just over a week's time and am nervously hoping everything will be resolved as it will be quite difficult to make alternate vacation arrangements on such short notice.

 

 

My pleasure, the captain said yesterday evening that the repairs were completed early and we were travelling at 18 knots back to Vancouver. We are moving along nicely, and the seas are relatively calm.

 

Hope your cruise is wonderful!

 

 

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[mytime53]

My pleasure, the captain said yesterday evening that the repairs were completed early and we were travelling at 18 knots back to Vancouver. We are moving along nicely, and the seas are relatively calm.

 

Hope your cruise is wonderful!

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Thank you for that information! It is much appreciated.

[tothemall&beyond]

Currently on the Star and we were advised last night the the ship is experiencing starboard rudder problems and our itinerary has been changed. The ship will overnight in Juneau and head directly back to Vancouver tomorrow morning. We will miss Ketichkan tomorrow and have two sea days vs one.

 

We expect to be back on time, and the are running the ship slow.

 

Princess has provided extra refundable OBC for everyone, and plus a future Cruise credit.

 

Weather is super up here in Alaska and the cruise is over all very good.

 

 

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And yet we're still waiting to hear anything about what they're going to refund us for missing LeHavre (the end port for 300 of us) on the Royal TA. It happened on April 29th. We disembarked in England on May 1. I emailed my letter on May 5th. Still waiting to hear.

[RDC1]

And yet we're still waiting to hear anything about what they're going to refund us for missing LeHavre (the end port for 300 of us) on the Royal TA. It happened on April 29th. We disembarked in England on May 1. I emailed my letter on May 5th. Still waiting to hear.

 

Since it was related to weather it does not look good for any refunds or compensation. Unfortunately the cruise contract explicitly says that Princess is not responsible for compensation is case of change of port (even embarkation or disembarkation ports) due to weather.

 

Problems due to mechanical failure is one thing, due to weather entirely another.

[Cruisinamber]

Is anyone on the Star now how is it running? We are sailing on May 26th so this made me a little nervous.

[underscore]

I am not on it until this Saturday, but it departed Vancouver on time on Saturday and docked in Ketchikan this morning on time, so things appear to be normal.

[Cruisinamber]

I am not on it until this Saturday, but it departed Vancouver on time on Saturday and docked in Ketchikan this morning on time, so things appear to be normal.

 

If you wouldn’t mind an update once you’re on that would be greatly appreciated :D

[mindy2]

We also were on this cruise. Definitely very disappointed not to be able to stop in Ketchikan but what do you do. Other than that, the cruise was fantastic and the weather was superb. I hope to do a little trip report later tonight.

[MsSoCalCruiser]

A group of us will be boarding this Saturday. Do things appear to be back to normal? I hope so since I'm the one that chose the ship and the date, LOL. Happy thoughts, happy thoughts :)

[MsSoCalCruiser]

According to Marine Traffic, Star Princess is underway from Juneau using engine power at 18 knots.

 

What an interesting web site to see where your ship is world-wide!

Are you allowed to share the website here? We board the Star this Saturday and I am wondering what's happening. Thank you!

[Cruisinamber]

We also were on this cruise. Definitely very disappointed not to be able to stop in Ketchikan but what do you do. Other than that, the cruise was fantastic and the weather was superb. I hope to do a little trip report later tonight.

Please do I’d love to read it!

[Cruisinamber]

Are you allowed to share the website here? We board the Star this Saturday and I am wondering what's happening. Thank you!

Just google marine traffic its public information looks like they just left Ketchikan so that’s a positive sign.

[MsSoCalCruiser]

Just google marine traffic its public information looks like they just left Ketchikan so that’s a positive sign.

Thank you!

[underscore]

The ship made all its scheduled ports on the way north (including a day in Glacier Bay). Looks like we're good to go :)