Rhonbru Posted June 7, 2018 #1 Share Posted June 7, 2018 I have brought onboard credit for our next cruise, I have kept all my confirmation emails from Holland America but nothing shows up online booking ....is this a problem Link to comment Share on other sites More sharing options...
CruiserBruce Posted June 7, 2018 #2 Share Posted June 7, 2018 Unless you booked direct with HAL, these things aren't visible to you. Link to comment Share on other sites More sharing options...
Rhonbru Posted June 7, 2018 Author #3 Share Posted June 7, 2018 Unless you booked direct with HAL, these things aren't visible to you. thanks for the answer....no I booked with a travel agent....I have kept all my confirmation emails from Holland America so I can prove I have brought this OBC when I get onboard Link to comment Share on other sites More sharing options...
CruiserBruce Posted June 7, 2018 #4 Share Posted June 7, 2018 Wise idea. Link to comment Share on other sites More sharing options...
Rare kazu Posted June 7, 2018 #5 Share Posted June 7, 2018 thanks for the answer....no I booked with a travel agent....I have kept all my confirmation emails from Holland America so I can prove I have brought this OBC when I get onboard You'll be fine if you have those. OBC usually shows up no problem but it's smart to bring the confirmation in case. For some reason the ship prefers the printed out confirmations over reading your email on a tablet/ipad/phone, etc. Link to comment Share on other sites More sharing options...
Krazy Kruizers Posted June 7, 2018 #6 Share Posted June 7, 2018 I always take printed copies of all communications with HAL. Once on the ship, about the second of the cruise, I ask for a copy of our shipboard account to make certain that all shipboard credit that we are due is in place. Link to comment Share on other sites More sharing options...
Rare Crazy For Cats Posted June 7, 2018 #7 Share Posted June 7, 2018 I now set up my account on the Navigator page and check there to make sure all is correct. Saves waiting in a line. Sent from my iPad using Forums Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now