Kugel Posted September 26, 2018 #1 Share Posted September 26, 2018 I presently receive 2 bottles of wine and 4 bottles of San Pelligrino water on a 7+ day cruise. How do I change this without calling crown and anchor. I know it has been done but do not know how to do it. Thanks in advance. Link to comment Share on other sites More sharing options...
Ken at the beach Posted September 26, 2018 #2 Share Posted September 26, 2018 With the new website you now have to call. Link to comment Share on other sites More sharing options...
arste Posted September 26, 2018 #3 Share Posted September 26, 2018 I presently receive 2 bottles of wine and 4 bottles of San Pelligrino water on a 7+ day cruise. How do I change this without calling crown and anchor. I know it has been done but do not know how to do it. Thanks in advance. I just got off the phone with the Crown and Anchor Team. At the present time, the only way you can change your preferences is by calling them. Their phone # is 1-800-526-9723. You cannot change on the website like we did in the past. Link to comment Share on other sites More sharing options...
karena1 Posted September 26, 2018 #4 Share Posted September 26, 2018 You have to call. And for the last 2 cruises on Mariner, they still don't have it right. I have had the same preferences for YEARS!!! So I have to leave a note at the LA desk telling them I got the wrong thing. Both times, at least they fixed it and I got what I wanted. Link to comment Share on other sites More sharing options...
grapau27 Posted September 26, 2018 #5 Share Posted September 26, 2018 I presently receive 2 bottles of wine and 4 bottles of San Pelligrino water on a 7+ day cruise. How do I change this without calling crown and anchor. I know it has been done but do not know how to do it. Thanks in advance. The quickest way is to ring but I emailedcrownandanchor@rccl.com and they immediately acknowledged my email and 10 days later they confirmed our D+ cabin drinks. Link to comment Share on other sites More sharing options...
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