Jump to content

How to change password?


Recommended Posts

24 minutes ago, CC Help Jenn said:

We have a site wide log in  now, so any changes to email/password etc go through the site log in and not just specifically on the boards. You can follow this link to reset your password:

 https://www.cruisecritic.com/?modal=password

 

Hope this helps

 

I tried using the link several times today. I never got an email. Finally I used an email address that I originally used for CC. An address that I had changed.

The site settings do not seem to be syncing with the boards account settings. So how do I change the site wide email setting? 

Link to comment
Share on other sites

1 minute ago, broberts said:

 

I tried using the link several times today. I never got an email. Finally I used an email address that I originally used for CC. An address that I had changed.

The site settings do not seem to be syncing with the boards account settings. So how do I change the site wide email setting? 

 

if you no longer have access to the email on record, send us an email and we can update that for you.  At this time we don't have the "update your email" modal up.  But no problem we can do it for you

Link to comment
Share on other sites

1 minute ago, CC Help Jenn said:

 

if you no longer have access to the email on record, send us an email and we can update that for you.  At this time we don't have the "update your email" modal up.  But no problem we can do it for you

 

Thanks. I'm fine for now as I still have access to the account.

Link to comment
Share on other sites

3 minutes ago, drpack said:

Ever site has it's issues.

I just read that YouTube is down for millions of people.

 

My son would be so upset if he was awake!    By the way I love your dog 🙂  Makes me want to read all of your posts just to stare at happy puppy face

  • Thanks 1
Link to comment
Share on other sites

  • 1 year later...
On 10/16/2018 at 9:45 PM, CC Help Jenn said:

 

if you no longer have access to the email on record, send us an email and we can update that for you.  At this time we don't have the "update your email" modal up.  But no problem we can do it for you

The email never comes to change my password!  Where do I send you an email to have you update my account?

Link to comment
Share on other sites

The email never comes to change my password!  Where do I send you an email to have you update my account?

You can change your password directly. Click on your username in the right side (next to create, the bell and the envelope.) Go to account settings and you will be able to change your password.

These instructions are for a computer; it is slightly different on a mobile device.

The other instructions were for changing your email which you cannot do yourself.


Sent from my iPhone using Forums
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

  • Forum Jump
    • Categories
      • Welcome to Cruise Critic
      • New Cruisers
      • Cruise Lines “A – O”
      • Cruise Lines “P – Z”
      • River Cruising
      • ROLL CALLS
      • Cruise Critic News & Features
      • Digital Photography & Cruise Technology
      • Special Interest Cruising
      • Cruise Discussion Topics
      • UK Cruising
      • Australia & New Zealand Cruisers
      • Canadian Cruisers
      • North American Homeports
      • Ports of Call
      • Cruise Conversations
×
×
  • Create New...