I know I've read this before; but can't find it now

[ILOVEHI50]

If you are booked in a Jr suite and one person has to cancel, should you get 3 points per night; since you are sailing solo?  Or do you only get 2 points per night; since the person did not show, rather than cancel before the cruise?

[Clarea]

34 minutes ago, ILOVEHI50 said:

If you are booked in a Jr suite and one person has to cancel, should you get 3 points per night; since you are sailing solo?  Or do you only get 2 points per night; since the person did not show, rather than cancel before the cruise?

 

You would get 3 points per night.

[ILOVEHI50]

Thanks for the reply; so basically there should be no difference in points received whether the 2nd person is a no show, or is cancelled from the reservation before the cruise.  You should get 3 either way.  A friend of mine only received 2 points per night in a Jr suite where she as booked with her daughter.  Her daughter could not make the cruise and was a no show.  I will tell her she needs to contact Royal to make the adjustment.  Thanks.

[twangster]

4 minutes ago, ILOVEHI50 said:

 A friend of mine only received 2 points per night in a Jr suite where she as booked with her daughter.  Her daughter could not make the cruise and was a no show.  I will tell her she needs to contact Royal to make the adjustment.  Thanks.

 

Yes.  As a frequent solo cruiser the points often post incorrectly both for regular cabins when solo and suites when solo.  A simple call fixes it.  

[ILOVEHI50]

3 hours ago, twangster said:

 

Yes.  As a frequent solo cruiser the points often post incorrectly both for regular cabins when solo and suites when solo.  A simple call fixes it.  

Thank you.  I will definitely have her call and get it corrected.  I appreciate your reply.