lcpagejr Posted April 8, 2019 #1 Share Posted April 8, 2019 (edited) I would like to purchase 1 Deluxe Beverage Package with Vroom and 1 Deluxe Beverage Package . Why does RCL require you to purchase 2 Deluxe Beverage Packages with Vroom?? This makes no sense at all. So frustrating. Had I known this I would not have cancelled my current beverage packages (without Vroom). Now I'm forced to buy 2 packages with Vroom or just buy Vroom individually and pay almost $5/day more for Vroom vs the Price included with Beverage package Edited April 8, 2019 by lcpagejr Link to comment Share on other sites More sharing options...
Coralc Posted April 8, 2019 #2 Share Posted April 8, 2019 Just call them. 1-800-398-9819 They will let you book one deluxe package with Voom and one deluxe package without. Online bookings are not set up for all the little nuances of what people want to do. 1 Link to comment Share on other sites More sharing options...
lcpagejr Posted April 8, 2019 Author #3 Share Posted April 8, 2019 1 minute ago, Coralc said: Just call them. 1-800-398-9819 They will let you book one deluxe package with Voom and one deluxe package without. Online bookings are not set up for all the little nuances of what people want to do. CoralC... Thank you. I was hoping I could do online...but to save a few bucks I'll put up with phone call game!! LOL Link to comment Share on other sites More sharing options...
shopaholic6 Posted April 8, 2019 #4 Share Posted April 8, 2019 4 hours ago, lcpagejr said: I would like to purchase 1 Deluxe Beverage Package with Vroom and 1 Deluxe Beverage Package . Why does RCL require you to purchase 2 Deluxe Beverage Packages with Vroom?? This makes no sense at all. So frustrating. Had I known this I would not have cancelled my current beverage packages (without Vroom). Now I'm forced to buy 2 packages with Vroom or just buy Vroom individually and pay almost $5/day more for Vroom vs the Price included with Beverage package Are you sure you can’t do this online? I did - I just added one with Voom to my basket and one without 🙂 Link to comment Share on other sites More sharing options...
mayleeman Posted April 8, 2019 #5 Share Posted April 8, 2019 Maybe you can order both pairs and then modify each to delete one passenger. I love all the cancel/rebooking entries on my charge acct. Over 3 pgs on my last bill as we switched pkgs, dining, and excursions on 3 cruises! 1 Link to comment Share on other sites More sharing options...
LBumb Posted April 8, 2019 #6 Share Posted April 8, 2019 Calling is not that bad. If I get someone I struggle with I just call back. 1 Link to comment Share on other sites More sharing options...
lcpagejr Posted April 9, 2019 Author #7 Share Posted April 9, 2019 16 hours ago, shopaholic6 said: Are you sure you can’t do this online? I did - I just added one with Voom to my basket and one without 🙂 Nope... It automatically puts a package of the same type under my and my wifes name once I choose a deluxe beverage package . Can't modify it. Link to comment Share on other sites More sharing options...
shopaholic6 Posted April 9, 2019 #8 Share Posted April 9, 2019 4 hours ago, lcpagejr said: Nope... It automatically puts a package of the same type under my and my wifes name once I choose a deluxe beverage package . Can't modify it. That seems a bit silly that you can’t do one of each - after all you are still having two alcohol packages! 😊 Link to comment Share on other sites More sharing options...
SakeDad Posted April 9, 2019 #9 Share Posted April 9, 2019 7 hours ago, lcpagejr said: Nope... It automatically puts a package of the same type under my and my wifes name once I choose a deluxe beverage package . Can't modify it. You can modify it....there is a page BEFORE your choices where you click on which passengers you are buying for. It automatically clicks both of you, but you can unclick it before continuing to your cart so it's only for one passenger. 1 1 Link to comment Share on other sites More sharing options...
KRAZYKRITTER2000 Posted April 9, 2019 #10 Share Posted April 9, 2019 Good luck on your refund if you cancel and rebook at a lower cost. I am still waiting on a refund from February 22nd. I have been on the phone with them multiple times and still nothing. Link to comment Share on other sites More sharing options...
lcpagejr Posted April 9, 2019 Author #11 Share Posted April 9, 2019 9 hours ago, KRAZYKRITTER2000 said: Good luck on your refund if you cancel and rebook at a lower cost. I am still waiting on a refund from February 22nd. I have been on the phone with them multiple times and still nothing. I'm not worried...I received confirmation of the credit request almost immediately from RCL so I have proof/backup...Many others have done the cancel/rebooking with no problems....Sorry to hear of your delay in your refund. Link to comment Share on other sites More sharing options...
lcpagejr Posted April 9, 2019 Author #12 Share Posted April 9, 2019 (edited) 13 hours ago, SakeDad said: You can modify it....there is a page BEFORE your choices where you click on which passengers you are buying for. It automatically clicks both of you, but you can unclick it before continuing to your cart so it's only for one passenger. I did not find it...I was unable to remove my wife (system locked in both of us)because we are both under same reservation # and both adults must purchase beverage package... No biggie...I called RCL and the agent confirmed the system does that but she happily booked 1 package with Vroom and the other without it. I was pleasantly surprised how I got right thru to an agent and everything was done in less than 5 min. Edited April 9, 2019 by lcpagejr 1 Link to comment Share on other sites More sharing options...
KRAZYKRITTER2000 Posted April 10, 2019 #13 Share Posted April 10, 2019 15 hours ago, lcpagejr said: I'm not worried...I received confirmation of the credit request almost immediately from RCL so I have proof/backup...Many others have done the cancel/rebooking with no problems....Sorry to hear of your delay in your refund. I also got an immediate confirmation of the cancellation. Royal doesn't deny that the money is owed but it's been since February 22nd and every time I call they say another 7-10 business days. Link to comment Share on other sites More sharing options...
Clarea Posted April 10, 2019 #14 Share Posted April 10, 2019 3 hours ago, KRAZYKRITTER2000 said: I also got an immediate confirmation of the cancellation. Royal doesn't deny that the money is owed but it's been since February 22nd and every time I call they say another 7-10 business days. Just remember that you have a time limit (I think 60 days from the bill) to contest the charge with your credit card company. Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now