MiMaGo Posted June 19, 2021 #301 Share Posted June 19, 2021 (edited) On 6/16/2021 at 4:54 PM, Native Floridian 26 said: Wow. You're lucky. Where did you submit? Did you get any sort of confirmation when you submitted the form online? Had you been assigned a Voyager Club number already? I did it through the German website https://www.msccruises.de/buchung-verwalten/msc-voyagers-club/status-match I think you can figure out what to fill in and where 😉 After submitting I did not get any confirmation. The information including the attached screenshot gets sent to an Italian MSC email address but the reply came from the German MSC branch - very confusing, but only took 20 minutes. The newly assinged MSC Voyagers Club number is in the PDF MSC sent me with the status match confirmation. I have already booked a cruise and the 5% discount was applied. Edited June 19, 2021 by MiMaGo more info Link to comment Share on other sites More sharing options...
Native Floridian 26 Posted June 19, 2021 #302 Share Posted June 19, 2021 43 minutes ago, MiMaGo said: I did it through the German website https://www.msccruises.de/buchung-verwalten/msc-voyagers-club/status-match I think you can figure out what to fill in and where 😉 After submitting I did not get any confirmation. The information including the attached screenshot gets sent to an Italian MSC email address but the reply came from the German MSC branch - very confusing, but only took 20 minutes. The newly assinged MSC Voyagers Club number is in the PDF MSC sent me with the status match confirmation. I have already booked a cruise and the 5% discount was applied. There was no question about what to fill in 😀. Did you already have a Voyager number? Strange how some people's request get lost in space and others take minutes. 2 Link to comment Share on other sites More sharing options...
MiMaGo Posted June 20, 2021 #303 Share Posted June 20, 2021 21 hours ago, Native Floridian 26 said: Did you already have a Voyager number? No, we are are completely new to MSC. Link to comment Share on other sites More sharing options...
Rare Itchy&Scratchy Posted June 21, 2021 #304 Share Posted June 21, 2021 On 6/19/2021 at 9:46 AM, Native Floridian 26 said: There was no question about what to fill in 😀. Did you already have a Voyager number? Strange how some people's request get lost in space and others take minutes. same here. It's been more than 3 weeks, and I submitted it the second time just in case 2 weeks ago, and - nothing. Link to comment Share on other sites More sharing options...
waterbabies7415 Posted June 22, 2021 #305 Share Posted June 22, 2021 So while I was on the phone with a rep for another matter, I asked about emailing the department for the status match and she told me that those working in other departments were pulled to help assist with calls regarding the cancellations for July sailings. (I was one of those cancelled) She said to give it 3-4 weeks before resending the email. So, I'm still waiting. Has anyone had any updates to their requests? Patiently waiting..........(sort of) ps: Does anyone know how Marriott matches with MSC? Ambassador to Black? or Should I have used my status with another cruise line to match? Does it matter? Link to comment Share on other sites More sharing options...
Rare Itchy&Scratchy Posted June 24, 2021 #306 Share Posted June 24, 2021 (edited) got my mom's match! 24 days. Classic level (she only has previous Princess 2 cruises total), so I hope she gets 5% discount. @Native Floridian 26 Edited June 24, 2021 by Itchy&Scratchy 2 Link to comment Share on other sites More sharing options...
Steeler Nation At Sea Posted June 24, 2021 #307 Share Posted June 24, 2021 (edited) Status matched in 2 weeks to Gold from NCL Platinum and Voyager number assigned. Now to figure out why MSC country sites offer different cruises? 🙀 Edited June 24, 2021 by Steeler Nation At Sea Link to comment Share on other sites More sharing options...
Native Floridian 26 Posted July 5, 2021 #308 Share Posted July 5, 2021 Still no match. Filled in form 4 weeks ago, and have done it 2-3 more times. I've emailed 3 times and no word. Trying to match Princess Platinum (to Gold). Does anyone have any idea why some are done faster than others? Link to comment Share on other sites More sharing options...
ISLABONITA Posted July 6, 2021 #309 Share Posted July 6, 2021 Worst customer communications ever! Contact us form, twitter, facebook, instagram . NO REPLY, phone .. forget it... a month and still nothing from my 3 submitted status match forms. I even had my TA contact them and she said she couldn't help with that , I would have to reach them. My voyager's club account number says it's incorrect when I try to login, only thing that my TA said she could do and it wasn't fixed. Pathetic. Link to comment Share on other sites More sharing options...
EllieinNJ Posted July 8, 2021 #310 Share Posted July 8, 2021 6 weeks still no reply. I finally booked through travel agent and got a Voyagers number. you would think they would at least email me and welcome me to MSC. Nothing. Nada Link to comment Share on other sites More sharing options...
ISLABONITA Posted July 8, 2021 #311 Share Posted July 8, 2021 1 hour ago, EllieinNJ said: 6 weeks still no reply. I finally booked through travel agent and got a Voyagers number. you would think they would at least email me and welcome me to MSC. Nothing. Nada I did get an email Congratulations welcoming me to MSC but that was all ! Link to comment Share on other sites More sharing options...
phred119s Posted July 9, 2021 #312 Share Posted July 9, 2021 Got mine today. Applied 4.5 weeks ago. Royal Caribbean Emerald to Gold. 2 Link to comment Share on other sites More sharing options...
Native Floridian 26 Posted July 9, 2021 #313 Share Posted July 9, 2021 4 minutes ago, phred119s said: Got mine today. Applied 4.5 weeks ago. Royal Caribbean Emerald to Gold. Do they email you when they've processed the match? Link to comment Share on other sites More sharing options...
ISLABONITA Posted July 9, 2021 #314 Share Posted July 9, 2021 Finally got a reply from MSCVoyagersClub@msccruisesusa.com telling me I had insufficient information sent to them which was a screenshot of our accounts, they wanted the NCL logo included even though the photo showed the NCL url... will see how quickly they respond now. 1 Link to comment Share on other sites More sharing options...
hobbsie65 Posted July 22, 2021 #315 Share Posted July 22, 2021 Completed mine Monday morning with a screen shoot of my Princess Elite account/number & came back within 24 hours - I did it through the uk website. Now waiting for the 2023 cruises to be released 👍 Link to comment Share on other sites More sharing options...
h8130 Posted July 22, 2021 #316 Share Posted July 22, 2021 Sent in yesterday morning, just received a welcome e-mail with the voyagers club number. NCL Platinum Plus --> MSC Gold Link to comment Share on other sites More sharing options...
Native Floridian 26 Posted July 22, 2021 #317 Share Posted July 22, 2021 1 hour ago, h8130 said: Sent in yesterday morning, just received a welcome e-mail with the voyagers club number. NCL Platinum Plus --> MSC Gold Which country's website? Link to comment Share on other sites More sharing options...
ISLABONITA Posted July 22, 2021 #318 Share Posted July 22, 2021 (edited) So frustrating, when is your cruise? Its now 2 weeks since their last email ( US) telling me I did not send sufficient information, a screenshot of my NCL account even with logo and Url. Our cruise is in January. But I had my MSC club number right after booking and that came quickly, I just want the status match points. Edited July 22, 2021 by ISLABONITA Link to comment Share on other sites More sharing options...
h8130 Posted July 22, 2021 #319 Share Posted July 22, 2021 1 hour ago, Native Floridian 26 said: Which country's website? Via the Dutch MSC website Link to comment Share on other sites More sharing options...
Native Floridian 26 Posted July 22, 2021 #320 Share Posted July 22, 2021 1 minute ago, h8130 said: Via the Dutch MSC website Thanks! It seems like the USA submissions are the ones they aren't processing. 1 Link to comment Share on other sites More sharing options...
h8130 Posted July 22, 2021 #321 Share Posted July 22, 2021 2 minutes ago, Native Floridian 26 said: Thanks! It seems like the USA submissions are the ones they aren't processing. Unfortunately so! The German website also picks it up real quick. Now trying to decide to take an MSC cruise in August from Germany or not.... seems to have lots of availability. Will make it a last minute decision, keeping all options open. The status match was step 1 ✅ 1 Link to comment Share on other sites More sharing options...
ericfromri Posted July 22, 2021 #322 Share Posted July 22, 2021 (edited) On 6/24/2019 at 8:06 PM, beetle9 said: we just got our update stat and our plat on ncl got us gold on msc they must have stopped all the blacks at end of 2018 Platinum on Norwegian cruise line is a Middle of the road level. These levels have to be something equivalent Edited July 22, 2021 by ericfromri Link to comment Share on other sites More sharing options...
ISLABONITA Posted July 22, 2021 #323 Share Posted July 22, 2021 2 hours ago, ericfromri said: Platinum on Norwegian cruise line is a Middle of the road level. These levels have to be something equivalent From what I have read from last year they (MSC) changed the status from Diamond to Gold for Platinum and Platinum Plus. Link to comment Share on other sites More sharing options...
ericfromri Posted July 22, 2021 #324 Share Posted July 22, 2021 (edited) 19 minutes ago, ISLABONITA said: From what I have read from last year they (MSC) changed the status from Diamond to Gold for Platinum and Platinum Plus. I was just responding to somebody that has 80 nights and they expect the top level I’ve got over 1000 nights on Royal Caribbean and they gave me black because I’m in the top-tier. I think the plus level should get gold and anything below that should get the next one down there not really giving out comparable if they give both platinum and platinum plus gold level there always has to be something to work towards if you want to have a successful program. Ambassador on ncl Or it’s equivalent on any other cruise line is the only one that should get black or diamond as it’s now called Edited July 22, 2021 by ericfromri Link to comment Share on other sites More sharing options...
K8T Posted July 30, 2021 #325 Share Posted July 30, 2021 Disney Cruise Line Platinum to Diamond 2 people, requested separately, took 24 hours to receive email with Voyager Club numbers. Both automatically added to the booking. 1 Link to comment Share on other sites More sharing options...
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