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Matching casino status between cruise lines


seasidemama
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Just now, oxymoron11 said:

Send copies of your land or cruise offers to UrComped. I received a lot of offers and upgrade prices were very reasonable.

I read that if you book through URcomped you will not be eligible for direct mail offers from the cruise lines so I would rather pay more the first time and not lose out on future offers. I don’t want to limit myself to what URcomped has on offer. I also prefer to deal with the cruise line directly. If anyone has different experience I’d love to hear about it.

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I would not have recommended UrComped if I wasn't completely satisfied. They get your offers and better offers and post your offers to the site when you log in. You are not missing anything and most times they can get upgrades and sailings the cruise line won't offer you. You can pay the cruise line directly if that concerns you. I have even made changes directly with RCCL when I needed to.

They also have access to several cruise lines and land casinos, once qualified you get comped on a wide array of options without having to pay more the first time on each line/casino.

I don't work for them, I am retired and travel a lot and have found them to be the best deal for casino players. I currently have 4 booked cruises with them, 2 balconies and 2 Jr. Suites that I am sure RCCL would not have given me. I am going to try Celebrity and MSC next, for free!

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50 minutes ago, oxymoron11 said:

I would not have recommended UrComped if I wasn't completely satisfied. They get your offers and better offers and post your offers to the site when you log in. You are not missing anything and most times they can get upgrades and sailings the cruise line won't offer you. You can pay the cruise line directly if that concerns you. I have even made changes directly with RCCL when I needed to.

They also have access to several cruise lines and land casinos, once qualified you get comped on a wide array of options without having to pay more the first time on each line/casino.

I don't work for them, I am retired and travel a lot and have found them to be the best deal for casino players. I currently have 4 booked cruises with them, 2 balconies and 2 Jr. Suites that I am sure RCCL would not have given me. I am going to try Celebrity and MSC next, for free!

Maybe it depends on your host or level of play.  I’ve heard from urcomped customers who say that whatever offers are loaded on their urcomped accounts are not honored and since they don’t get any offers directly they are limited to urcomped unless they book their annual prime or cruise earned certificate.

 

so for example, they log into their urcomped account AFTER taking a urcomped cruise and a certain category comp appears on their offers for a specific sailing

 

- BUT when they request that category comp they are told they have to pay for the upgrade from a lowered category... no explanation other than offers are not guarantees...

 

On the other hand, if someone gets direct rccl offers, their offers are actually based on what royal will give them so long as they provide the offer code. No guessing, no bait and switch, and no middle man... anyway just my personal preference of bird in the hand..

 

but of course I’m sure there are many people with more positive experiences and I’m glad you are one of them!

 

 

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I will forward what you heard to UrComped for an explanation as none of that has been my experience. Of course maybe our level of gambling has something to do with our satisfaction. In any case, if I become dissatisfied with UrComped  I can always book directly with the cruise line and the offers will appear by email, snail mail or on their site as I will no longer be a customer.

Just for fun you might want to look at their facebook page.

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2 hours ago, oxymoron11 said:

I will forward what you heard to UrComped for an explanation as none of that has been my experience. Of course maybe our level of gambling has something to do with our satisfaction. In any case, if I become dissatisfied with UrComped  I can always book directly with the cruise line and the offers will appear by email, snail mail or on their site as I will no longer be a customer.

Just for fun you might want to look at their facebook page.

 

 

I never encouraged you to drop their services or doubted your positive  personal experience.

 

my original post was asking about independently matching status among cruise lines. There was no inquiry as to various junkets.

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To my knowledge you cannot match casino status among different lines and I won't try to convince someone who wants to pay for something free.

However, I did contact urcomped for an explanation of what you heard. So for anyone else following this thread here it is.

 

I'm happy to address the misconceptions 🙂

"I read that if you book through URcomped you will not be eligible for direct mail offers from the cruise lines so I would rather pay more the first time and not lose out on future offers. I don’t want to limit myself to what URcomped has on offer. I also prefer to deal with the cruise line directly. If anyone has different experience I’d love to hear about it."

  • We can book casino players through our comp system as well as redeem direct offers that you may receive from the cruise line as well. It has not always been this way but we have worked out a great system with our partners to be able to redeem any offer that you would get in the mail or via email. 

" Maybe it depends on your host or level of play.  I’ve heard from urcomped customers who say that whatever offers are loaded on their urcomped accounts are not honored and since they don’t get any offers directly they are limited to urcomped unless they book their annual prime or cruise earned certificate.

so for example, they log into their urcomped account AFTER taking a urcomped cruise and a certain category comp appears on their offers for a specific sailing

- BUT when they request that category comp they are told they have to pay for the upgrade from a lowered category... no explanation other than offers are not guarantees...

On the other hand, if someone gets direct rccl offers, their offers are actually based on what royal will give them so long as they provide the offer code. No guessing, no bait and switch, and no middle man... anyway just my personal preference of bird in the hand..

but of course I’m sure there are many people with more positive experiences and I’m glad you are one of them!"

  • I think I understand what they are asking but could be misreading it. After someone has taken a trip with us, the offers they see in their URComped account are based on the play data from that trip. It takes anywhere from 30 - 60 days for us to get that play report and in the meantime the qualification level stays at the initial comp level we estimated the player at based on their uploaded offers. A lot of times, what people will do is request to book another trip before their play data is added to their URComped profile and their comp level ends up being lower based on their play and they do not qualify for a full comp or the offer they see online. I try to remind all of my players to wait to book another trip after we get the play data back on their 1st trip.  
  • Additionally, rates change all the time with cruise lines. We try our best to update them all but it is tough to always have the updated prices on several hundred itineraries. 

I appreciate you going to bat for us. Those on the fence about using our services don't know what they are missing 🙂

Mallory URComped 

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On 9/11/2019 at 7:06 PM, oxymoron11 said:

To my knowledge you cannot match casino status among different lines and I won't try to convince someone who wants to pay for something free.

However, I did contact urcomped for an explanation of what you heard. So for anyone else following this thread here it is.

 

I'm happy to address the misconceptions 🙂

"I read that if you book through URcomped you will not be eligible for direct mail offers from the cruise lines so I would rather pay more the first time and not lose out on future offers. I don’t want to limit myself to what URcomped has on offer. I also prefer to deal with the cruise line directly. If anyone has different experience I’d love to hear about it."

  • We can book casino players through our comp system as well as redeem direct offers that you may receive from the cruise line as well. It has not always been this way but we have worked out a great system with our partners to be able to redeem any offer that you would get in the mail or via email. 

" Maybe it depends on your host or level of play.  I’ve heard from urcomped customers who say that whatever offers are loaded on their urcomped accounts are not honored and since they don’t get any offers directly they are limited to urcomped unless they book their annual prime or cruise earned certificate.

so for example, they log into their urcomped account AFTER taking a urcomped cruise and a certain category comp appears on their offers for a specific sailing

- BUT when they request that category comp they are told they have to pay for the upgrade from a lowered category... no explanation other than offers are not guarantees...

On the other hand, if someone gets direct rccl offers, their offers are actually based on what royal will give them so long as they provide the offer code. No guessing, no bait and switch, and no middle man... anyway just my personal preference of bird in the hand..

but of course I’m sure there are many people with more positive experiences and I’m glad you are one of them!"

  • I think I understand what they are asking but could be misreading it. After someone has taken a trip with us, the offers they see in their URComped account are based on the play data from that trip. It takes anywhere from 30 - 60 days for us to get that play report and in the meantime the qualification level stays at the initial comp level we estimated the player at based on their uploaded offers. A lot of times, what people will do is request to book another trip before their play data is added to their URComped profile and their comp level ends up being lower based on their play and they do not qualify for a full comp or the offer they see online. I try to remind all of my players to wait to book another trip after we get the play data back on their 1st trip.  
  • Additionally, rates change all the time with cruise lines. We try our best to update them all but it is tough to always have the updated prices on several hundred itineraries. 

I appreciate you going to bat for us. Those on the fence about using our services don't know what they are missing 🙂

Mallory URComped 

Mallory at URCOMPED is an awesome host!!!

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On 9/10/2019 at 5:03 PM, seasidemama said:

Has anyone tried this? If I have status with a land based or a certain cruise line casino, would calling the casino dept at a line I never played at give me any comps/perks?

Did not do exactly what you are asking, however, I did migrate from Carnival to Royal as my primary.  To do this I booked an Inside room on a 4 night Royal cruise that had two sea days.  Cruise was pretty inexpensive.  Played in the casino as normal and received an onboard Cert. Started receiving CR offers by mail and email a few weeks later.  Have taken multiple cruises with Royal since then and the offers keep coming.  Most offers are for an Inside as I am not a huge gambler but the cost to upgrade an Inside offer to a balcony is frequently inexpensive.  I always ask when booking.

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  • 3 weeks later...

I recently shared my win-loss statements for 2018 from Carnival and the Venetian (in LV) with MSC and got a 30% casino discount for a cruise I had already made final payment on!   Tried the same tactic with Oceania for an upcoming cruise but no dice. Always worth a try!  

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