Princess Web Site - Guest Information Form

[CruiseNut24]

I have question regarding completing the Guest Information Form on my upcoming cruise and looking to see if this is happening to anyone else, and how to correct.

 

I have completed the form at least 3 times, and have saved at each step.  But after completing the all sections and saving,  it still shows  Guest Information Form - Incomplete

 

HAs this happened to others,  and how did you finally get it to show complete?  We have cruise many a time with Princess,  and this is the first time this has happened to us.

 

TIA for any assistance

 

[Wonder18]

I had this happen a few months ago. I had to go back in and check my airport code in the information it kept disappearing. After couple of times Re-entering the airport code it shows complete. I hope this helps

[skynight]

Credit Card entered?

[CruiseNut24]

Yep, credit card entered.  Will keep trying until it takes.   Thanks 

[canadarocks]

Definitely the airline code issue. Happens to us every time.

 

[CruiseNut24]

Yep -  was the airport code.  finally noticed that when I entered the code,  only got the continue option,  changed some other stuff and the changed it back so I got the save and continue option -  finally worked.  Thanks for the help.

[Roatanfans]

Yep- it's the home airport code- sometimes you can get it to work, but if not go ahead and call they can correct it for you in just a couple of minutes!