Celebrity webpage down ?

[Michidoeme]

I cannot get into Celebrity since a couple hours this Sunday morning.  Is this general or just my computer problem ?

[wmwmarmstrong]

11 minutes ago, Michidoeme said:

I cannot get into Celebrity since a couple hours this Sunday morning.  Is this general or just my computer problem ?

 

For the last 3 hours been saying " Under Maintenance" for me.

 

Sorry I missed you, I’m currently on a cruise

Sorry I missed you, I’m currently on a cruise for some much needed downtime. Be back soon!

Sincerely yours,
The Celebrity Website

for some much needed downtime. Be back soon!

Sincerely yours,
The Celebrity Website

[KateWes]

Has been down for a few hours. Think it’s pretty standard time for maintenance on a Sunday morning! 
 

Maybe they’re making it a bit more functional!

[GerScot]

Booking system down for maintenance: 17 November 2019: 17 November 2019

On Sunday 17 November from 5:00am - 5.00pm we will be completing planned maintenance to our reservations system. During this time you will be unable to book your cruise. We’re sorry for any inconvenience.

[chemmo]

36 minutes ago, KateWes said:

 

Maybe they’re making it a bit more functional!

 

I guess you are a ‘glass is half full’ sort of person!

 

Offers change in the U.K. after tomorrow, perhaps something to do with that.

[h20skibum]

Both it, and Royal Caribbean’s sites are down for maintenance.   Royal’s says it will be down until noon, so I wouldn’t be surprised if Celebrity’s site is down this long.

 

Was hoping to get on early to see if my luggage tags are ready yet.

 

The 5-5 pm time frame is posted on the UK site, so that would mean the noon EST timeframe is when it should be back up.

Edited November 17, 2019 by h20skibum

[Xport]

1 hour ago, Michidoeme said:

I cannot get into Celebrity since a couple hours this Sunday morning.  Is this general or just my computer problem ?

Celebrity often conducts systems back up, maintenance, and updates on Saturday nights/Sunday mornings (Eastern time)...

 

It’s been their practice for years and some weeks it takes longer than others...

Suggest you try again periodically but it might yet take a few hours...

Edited November 17, 2019 by Xport
Just read related announcement; looks like a very long session today... Not uncommon when new deployments are introduced.

[cruise47]

The website is now up.

[mikkelhansen]

27 minutes ago, cruise47 said:

The website is now up.

The main website, "My Account" and "Manage My Reservation" is working here as well, but Cruise Planner is still down for all our bookings.