piggiepuff Posted November 20, 2019 #1 Share Posted November 20, 2019 On the Celebrity website, my reservation is there and I can see the OBC we have, but where does it show our beverage package and free tips? Link to comment Share on other sites More sharing options...
sound_guy0918 Posted November 20, 2019 #2 Share Posted November 20, 2019 Depending on your TA, the perks may not ever show up on your X reservation. Ours have only appeared on the TA confirmation, but we have never had any problems with this. 1 Link to comment Share on other sites More sharing options...
Grandmaanne7 Posted November 20, 2019 #3 Share Posted November 20, 2019 I agree with sound_guy, the perks don't ever show up. I really wish they'd fix this on the website so that we aren't bombarded with ads to purchase items we already have. Take a copy of your confirmation from your TA just in case although we have never needed it yet. Link to comment Share on other sites More sharing options...
davekathy Posted November 20, 2019 #4 Share Posted November 20, 2019 2 hours ago, piggiepuff said: On the Celebrity website, my reservation is there and I can see the OBC we have, but where does it show our beverage package and free tips? Call Celebrity and they will also provide you with a copy of your invoice that will show all your purchases or perks you purchased when you made your booking. Link to comment Share on other sites More sharing options...
cobber1967 Posted November 20, 2019 #5 Share Posted November 20, 2019 If you booked with a TA then the perks may never show up and in that case you should do as other suggested and take a copy of your confirmation from your TA just in case. If you booked directly with Celebrity your beverage package and internet package with show up eventually. Usually about 3 weeks before the cruise date they will show up in the cruise planner under "Order History" they will be listed there with no charge. Also the beverage package can be seen on your Xpress Pass in the bottom right hand corner (either CALL or PALL) As for free gratuities, they will be listed on the second page of your cruise edocs that are available after you complete check in. Link to comment Share on other sites More sharing options...
scrabble6 Posted November 20, 2019 #6 Share Posted November 20, 2019 1 hour ago, cobber1967 said: Usually about 3 weeks before the cruise date they will show up in the cruise planner under "Order History" they will be listed there with no charge. Also the beverage package can be seen on your Xpress Pass in the bottom right hand corner (either CALL or PALL) This is exactly how it went for me. Our internet and beverage package showed up in the Order History and on our Xpress pass 26 days before our cruise. Just be sure they're on your confirmation Link to comment Share on other sites More sharing options...
39august Posted November 20, 2019 #7 Share Posted November 20, 2019 The drink package code was not on our Express Passes when I printed them about 60 days before the cruise date. However, the code was added about 25 -20 days before the cruise date. 1 Link to comment Share on other sites More sharing options...
Purplsmurf Posted November 20, 2019 #8 Share Posted November 20, 2019 We are sailing in March and August and for both cruises our perks show under “order history”. Link to comment Share on other sites More sharing options...
davekathy Posted November 20, 2019 #9 Share Posted November 20, 2019 (edited) We're sailing in March and April 2020 and September 2020. We have CBP and OBC as bundled perks for those cruises. None of them show under our order history. The OBC only shows in the top banner in our CP. Even our past cruise, the bundled perks never showed in our order history. No matter how many days prior to our cruises. On our last cruise the BP didn't even show on our Xpress pass. Never been an issue when we boarded the ships.The only items in our order history's and calendars are our shore excursions and the reservation times for SD. These future cruises were booked onbaord so I still have the paper and Email copies of the invoices that have each bundled perk listed as a separate line item and on the TAs invoice. Edited November 20, 2019 by davekathy Link to comment Share on other sites More sharing options...
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