Hub 'chat' & Internet

[msled]

If we buy the internet plan do we still need to pay the $5 per person for the Hub app chat feature?  Or, does that get included if you buy internet?

 

Thanks

[teknoge3k]

Yes, you still have to pay the $5 for The Hub app's chat feature. That and the Internet plans are 2 totally separate things. You do not need an Internet plan to use the chat feature on The Hub app, just pay the $5. 

[msled]

If your whole group has internet, does that work decently enough for messaging each other using iPhones.  Or is the internet not reliable.

[teknoge3k]

1 minute ago, msled said:

If your whole group has internet, does that work decently enough for messaging each other using iPhones.  Or is the internet not reliable.

 

Each ship is different but in my experience, the Internet hasn't been the best. We typically don't get it because of the poor quality. That being said, the chat feature on The Hub app would be much cheaper for everyone in your group to communicate. You can chat with anyone on the ship, who has the feature enabled. 

[mommyof3texans]

I just got off the Dream and had the Social plan. I found that WhatsApp was much more reliable for texting than iMessage was. Since it was just my daughter and I, we did not use the chat feature on the Hub app. 

[Organized Chaos]

22 minutes ago, msled said:

If your whole group has internet, does that work decently enough for messaging each other using iPhones.  Or is the internet not reliable.

 

With just the Social plan, you can use one of the popular messaging apps, like WhatsApp, facebook messenger, snapchat, etc. Officially, Carnival says that iMessage is not supported on the Social plan, but I've seen plenty of people report that it does. We used it on the Social plan a few years ago. Since then, we've bought the Value plan and iMessage does work on that. As teknoge3k said, much of it will depend on the ship because the wifi service varies. Which ship will you be cruising on? For texting one another, however, wifi signal is usually good enough regardless of the ship, with some dead spots on certain ships.

 

We've never used the Hub chat feature, but from what I've read on here, its quality seems to be improving. But it, too, can experience bad, buggy service. Like delayed messages or messages that are never received. If you use the Hub chat, you have to make sure to leave the app running, don't close it. If you close it, messages won't go through until you open it again.

[msled]

We will be sailing on the Magic out of San Diego

[coevan]

on the Wi-fi only one device can be hooked up at a time unless everyone buys the internet

[teknoge3k]

1 hour ago, msled said:

We will be sailing on the Magic out of San Diego

 

When does the Magic move to San Diego? Do you mean the Miracle? 

[2wheelin]

2 hours ago, teknoge3k said:

 

. You can chat with anyone on the ship, who has the feature enabled. 

What info do you need to connect with someone? Name, cabin #, folio #?

[teknoge3k]

27 minutes ago, 2wheelin said:

What info do you need to connect with someone? Name, cabin #, folio #?

 

Just their name.

[msled]

On 12/24/2019 at 10:29 AM, teknoge3k said:

 

When does the Magic move to San Diego? Do you mean the Miracle? 

 

My bad...  it is the Miracle.  I was working from memory, that isn't very good.