NCL Casino Reward?

[SlipperyP]

Anybody know what this is?

 

My last cruise disembarked on December 8.  I was looking at my NCL account today and I noticed that I have a $200 “Casino Reward” that is valid from December 10 to March 1.  It is listed under “My Coupons and Credits”.  I have received no communication about this and am wondering 1) why I got it and 2) what can it be used for.

[iamalmond]

I was on a cruise from Dec. 7-14, and I also got the same amount for the same dates!  Quite curious to what this is.  (Already booked on another cruise starting March 1, so would be nice if it's something I can use!

[Sand and Seas]

I called CAS to ask for my son.   (If you call, you might be told something else, but she seemed to know what she was talking about!)   I was told it can be applied against the cruise price you see at NCL but it isn't for comped or CAS discounted cruises.  If you have a balance due for a cruise you have booked (not a comped cruise), you can try and apply it to that cruise by logging in to make a payment.   As I understand it, it is somewhat like a CruiseNext certificate but has to be used by the date it shows it expires.  

 

It is strange that they haven't sent anyone an email or something.  My DS had a 325 Casino Reward showing so we did call CAS and ask some questions.    

[SlipperyP]

19 minutes ago, Sand and Seas said:

I called CAS to ask for my son.   (If you call, you might be told something else, but she seemed to know what she was talking about!)   I was told it can be applied against the cruise price you see at NCL but it isn't for comped or CAS discounted cruises.  If you have a balance due for a cruise you have booked (not a comped cruise), you can try and apply it to that cruise by logging in to make a payment.   As I understand it, it is somewhat like a CruiseNext certificate but has to be used by the date it shows it expires.  

 

It is strange that they haven't sent anyone an email or something.  My DS had a 325 Casino Reward showing so we did call CAS and ask some questions.    

Thanks for the info!  Unfortunately, this will be of no use to me since I usually have comped cruises through land-based casinos. 

[Sand and Seas]

19 minutes ago, SlipperyP said:

Thanks for the info!  Unfortunately, this will be of no use to me since I usually have comped cruises through land-based casinos. 

If you plan to book a certificate cruise from your local casino, it wouldn't hurt just to ask if you can use the credit towards port fees.   From what I was told, it wouldn't work, but you never know and it doesn't hurt to ask.  (My DS wasn't ready to book).

[VideoTech]

The "Casino Reward" is offered to those who have gambled some, but not enough to qualify for a full comp. As mentioned above, it can be applied to future cruises within a certain date range, but obviously cannot be used on a fully comped cruise as NCL isn't going to pay your port fees, taxes, or DSC for you.   

[Capefearshore]

On 12/29/2019 at 12:28 PM, VideoTech said:

The "Casino Reward" is offered to those who have gambled some, but not enough to qualify for a full comp. As mentioned above, it can be applied to future cruises within a certain date range, but obviously cannot be used on a fully comped cruise as NCL isn't going to pay your port fees, taxes, or DSC for you.   

Don't think this is always the case. I always get a full comp. cruise and I have a $375 "Casino Reward" showing.

[spotfish]

Just an update on this topic, I booked a cruise 2 weeks ago for August 9th 2020 then today that I had a Casino reward for $325 that expired on 3/1/20 like everyone else.  I call NCL and they took the $325 off the cost of my owed balance for the cruise.

[Sand and Seas]

22 hours ago, spotfish said:

Just an update on this topic, I booked a cruise 2 weeks ago for August 9th 2020 then today that I had a Casino reward for $325 that expired on 3/1/20 like everyone else.  I call NCL and they took the $325 off the cost of my owed balance for the cruise.

That's great!   

Was it a cruise you had booked originally through CAS or you just got to apply the credit to one booked elsewhere?

[spotfish]

19 hours ago, Sand and Seas said:

That's great!   

Was it a cruise you had booked originally through CAS or you just got to apply the credit to one booked elsewhere?

 

I booked my cruise through my warehouse club travel service, when I noticed I had the reward I called them and they contacted NCL who then applied the reward.

Edited February 14, 2020 by spotfish

[Sand and Seas]

1 hour ago, spotfish said:

 

I booked my cruise through my warehouse club travel service, when I noticed I had the reward I called them and they contacted NCL who then applied the reward.

I love that!  You got the special deal from the travel service and then got to apply the CAS credit😎

[TheDuckmom]

I tried to use my casino reward today that expires on March 01,2020 and our cruise consultant said no, because the cruise fare was 30% off.  Frustrated...