Miamia65 Posted March 8, 2020 #1 Share Posted March 8, 2020 I am cruising with my daughter in 2 weeks in a balcony and she is getting cold feet due to Coronavirus. if I cruise solo should I just report her as a no show ? And will I get 2 points? or do I need to advise Royal that I’m cruising solo and will this affect the price of my cruise? Link to comment Share on other sites More sharing options...
molly361 Posted March 8, 2020 #2 Share Posted March 8, 2020 Yes you will get 2 points per night and she will get her port fees and taxes back. I just did this and just told them at the port that my husband was not coming. We had Royal's insurance and I put in a claim. Don't know the outcome yet as this was just two weeks ago. I already got credited for his port fees and I got the extra points 1 Link to comment Share on other sites More sharing options...
Miamia65 Posted March 8, 2020 Author #3 Share Posted March 8, 2020 9 hours ago, molly361 said: Yes you will get 2 points per night and she will get her port fees and taxes back. I just did this and just told them at the port that my husband was not coming. We had Royal's insurance and I put in a claim. Don't know the outcome yet as this was just two weeks ago. I already got credited for his port fees and I got the extra points Thank you for replying 1 Link to comment Share on other sites More sharing options...
dasmonkey Posted March 8, 2020 #4 Share Posted March 8, 2020 9 hours ago, molly361 said: Yes you will get 2 points per night and she will get her port fees and taxes back. I just did this and just told them at the port that my husband was not coming. We had Royal's insurance and I put in a claim. Don't know the outcome yet as this was just two weeks ago. I already got credited for his port fees and I got the extra points I just had this scenario happen to me just over a week ago. I didn't get 2 points nor have any port fees been credited back. Did you have to do anything beyond letting them know when you checked in? Link to comment Share on other sites More sharing options...
molly361 Posted March 8, 2020 #5 Share Posted March 8, 2020 (edited) 5 minutes ago, dasmonkey said: I just had this scenario happen to me just over a week ago. I didn't get 2 points nor have any port fees been credited back. Did you have to do anything beyond letting them know when you checked in? I got the port charges back in a week and also the double points. They both happened automatically I sailed 2/21 Give it a few more days Edited March 8, 2020 by molly361 1 Link to comment Share on other sites More sharing options...
Ken at the beach Posted March 8, 2020 #6 Share Posted March 8, 2020 4 minutes ago, dasmonkey said: I just had this scenario happen to me just over a week ago. I didn't get 2 points nor have any port fees been credited back. Did you have to do anything beyond letting them know when you checked in? Call C&A at 1.800.526.9723 1 Link to comment Share on other sites More sharing options...
dasmonkey Posted March 8, 2020 #7 Share Posted March 8, 2020 2 minutes ago, molly361 said: I got the port charges back in a week and also the double points. They both happened automatically I sailed 2/21 Give it a few more days I sailed the same week. Thanks! Link to comment Share on other sites More sharing options...
ONECRUISER Posted March 8, 2020 #8 Share Posted March 8, 2020 22 minutes ago, dasmonkey said: I sailed the same week. Thanks! Dont sweat it, I do B2B2B or longer and Royal still drops ball about half the time getting my 2 points per day 1 Link to comment Share on other sites More sharing options...
Blondiemomm Posted March 8, 2020 #9 Share Posted March 8, 2020 11 hours ago, Miamia65 said: I am cruising with my daughter in 2 weeks in a balcony and she is getting cold feet due to Coronavirus. if I cruise solo should I just report her as a no show ? And will I get 2 points? or do I need to advise Royal that I’m cruising solo and will this affect the price of my cruise? 2 points? per day? are you in a suite? Confused.. Link to comment Share on other sites More sharing options...
Miamia65 Posted March 8, 2020 Author #10 Share Posted March 8, 2020 3 minutes ago, Blondiemomm said: 2 points? per day? are you in a suite? Confused.. Solo cruisers get 2 points for balcony and below and 3 points in a suite Link to comment Share on other sites More sharing options...
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