Can you request a refund instead if already cancelled?

[cidymom]

My family was scheduled to cruise on the March 15th Harmony cruise but we cancelled a week before the 48 hr cutoff time for FCC.  As this cruise is now officially cancelled by RCI, can we change from a FCC to refund?  We're worried we won't be able to use the FCC as they only give you until Dec 31/2021.  Any chance RCI may extend the expiry date longer, say 2 or 3 years to use.  How does everybody else feel about that?  Has anybody who cancelled earlier on one of the affected cruises consider requesting a refund instead or getting the higher FCC?  Thanks.

[Funky Fusion FoodsJ]

3 minutes ago, cidymom said:

My family was scheduled to cruise on the March 15th Harmony cruise but we cancelled a week before the 48 hr cutoff time for FCC.  As this cruise is now officially cancelled by RCI, can we change from a FCC to refund?  We're worried we won't be able to use the FCC as they only give you until Dec 31/2021.  Any chance RCI may extend the expiry date longer, say 2 or 3 years to use.  How does everybody else feel about that?  Has anybody who cancelled earlier on one of the affected cruises consider requesting a refund instead or getting the higher FCC?  Thanks.

Some have tried, but no one has been successful that I know.

[Ourusualbeach]

I haven’t seen anything official from Royal  but I have from Celebrity and they say .....those that voluntarily cancelled prior to the cruise lines cancelling sailings are bound by the terms that they cancelled under.

 

I expect the same from Royal 

Edited March 14, 2020 by Ourusualbeach

[09Smythe]

I was wondering the same thing. We cancelled last Wed and our sail date was April 4

[Snit13]

I did not cancel by April 9 and thus I had a choice between full refund or 125% future cruise credit.  I opted for the refund as I have a June 12 cruise too and fully expect that will cancel also.  I would suspect Ken has supplied the correct answer as he usually does.

[teacherman]

We were supposed to cruise on April 5.  As soon as they put out that "requirement" for people over 70 to get a DR note, I figured they were trying to "force" people into canceling and taking the credits because they were getting close to canceling everything.

If I had up until April 2 to cancel, why would I call IMMEDIATELY, as the notice told me to do?  They have canceled for a few weeks, but this virus thing is going to last at least 2 months.  And, I really don't know how fast the cruise industry will recover.  The Princess quarantines really frightened people and made them consider the possible dangers of getting ill on a ship.  USA citizens who are over 70 might remember when A&P could not sell anymore of their tuna and dropped the product totally.

 

My problem now is trying to get DELTA to give us vouchers for our 8 rt tickets to the cruise.  Those cost almost as much as the cruise and we may be out all of that money.

[sharonna3]

Same issue! I cancelled 3 days before announcement. Tried today to either get the 125% or refund. Denied on both parts. From reading here didn't think I would, but had to give it a shot. 🤔