Refund recieved / Refund overdue

[Windsurfboy]

Please use this thread just to record facts of 

 

Refund request date

Refund promised date 

Refund recieved  date and or refund overdue

 

To make it easier for people to see facts please leave discussion to other threads

[Windsurfboy]

Refund request 16th March

Refund promised 30 April

Status Refund overdue

[resistk]

Refund and FCC requested on March 12, received FCC but no refund.  No hard date for refund provided by TA.

Edited April 30, 2020 by resistk

[gwiblong]

CANCELLED CRUISE REFUND

QE Circumnavigation of Japan Q013. 20/04/2020 - 29/04/2020

 

08/10/2018 Booked and deposit paid via phone to Cunard UK

13/01/2020 Balance paid via Cunard website

08/02/2020 Booked and paid for one shore excursion via UK Cunard website

19/02/2020 Email received from Cunard to cancel cruise

20/02/2020 Full refund for cruise received back onto credit card. I did not have to request a refund

26/02/2020 Full refund for shore excursion received onto credit card. I did not have to request a refund

I have booked another cruise and received an allowance of 25% of the cost of the cancelled cruise

 

I telephoned BA when my outward flight to Japan was cancelled and had a refund back to my card within 48 hours for both the outward and return flights.

I cancelled 4 hotels in Japan and had refunds within 72 hours.

I telephoned my bank and the credit balance was transferred to my current account. It was not possible to do this online.

[hilcadon]

deposits paid 3-28-2019 for July 31, 2020 to August 21, 2020 transatlantic. Cancelled 3-12-2020. refund promised 10 buiness days. To date no refund received, last communication 60 days minimum. 

[3rdGenCunarder]

May 6, QM2 TA. Fully paid.

 

Cancelled March 6 (through TA). No FCC, no refund. TA says it could be up to 90 days, despite Cunard saying 60 days.

 

Because of the UK shutdown, I have received refunds from nonrefundable play tickets and nonrefundable train tickets. Hotel deposits were always refundable. The ONLY part of my trip not yet refunded is Cunard. (Air through Cunard, too, so I didn't have to deal with the airline).